IAED ETC CERTIFICATION TEST QUESTIONS
WITH CORRECT ANSWERS 2025/2026
The acronym CAD stands for what - CORRECT ANSWER -Computer Aided Dispatch
The technology that has reduce TDD/TTY is - CORRECT ANSWER -Text to 911
What does CYMBALS stand for - CORRECT ANSWER -Color, year, make/model, body style,
accessories, license, state
ANI and ALI stand for - CORRECT ANSWER -Automatic Number Identification, Automatic
Location Identification
Clear speech - CORRECT ANSWER -The speech used when multiple agencies work together does
not include codes or acronyms
The first info collected is - CORRECT ANSWER -Address, ask them to repeat it back
3rd part caller - CORRECT ANSWER -Someone who sees it and calls it in but has no relationship
or further information for the incident
Gap theory - CORRECT ANSWER -Silence that causes anxiety during a call can be filled with an
explanation as to what the call taker is doing
Hysteria threshold - CORRECT ANSWER -The point when a caller looses all control and is no
longer capable of following instructions
, Repetitive persistence - CORRECT ANSWER -Saying the exact thing over and over with an
instruction and a reason
Dispatch danger zones - CORRECT ANSWER -Errors and omissions that may lead to complaints
and law suits
Wake effect collisions - CORRECT ANSWER -An accident caused by an emergency vehicle but
does not directly involve the vehicle
Four hallmarks of distress - CORRECT ANSWER -Persistent feeling of fatigue, Loss of motivation
for the job, Negativity, Persistent cynicism
Four essential elements of - CORRECT ANSWER -Duty, breach of duty, causation
Detrimental reliance - CORRECT ANSWER -Legal term that describes the liability of the
department because of promised help that was not provided
Traffic obstruction - CORRECT ANSWER -Grizzly bear causing traffic problems
Structure fire - CORRECT ANSWER -Heavy black smoke coming from a window
Priority symptoms - CORRECT ANSWER -Abnormal Breathing, Chest pain/Discomfort, Decreased
level of consouness, serious hemorrhage
Mechanism of inury - CORRECT ANSWER -How the person was injured the exchange of forces
that result in injury to the patient
Three types of medical incidents - CORRECT ANSWER -Trauma, medical, time life priority
WITH CORRECT ANSWERS 2025/2026
The acronym CAD stands for what - CORRECT ANSWER -Computer Aided Dispatch
The technology that has reduce TDD/TTY is - CORRECT ANSWER -Text to 911
What does CYMBALS stand for - CORRECT ANSWER -Color, year, make/model, body style,
accessories, license, state
ANI and ALI stand for - CORRECT ANSWER -Automatic Number Identification, Automatic
Location Identification
Clear speech - CORRECT ANSWER -The speech used when multiple agencies work together does
not include codes or acronyms
The first info collected is - CORRECT ANSWER -Address, ask them to repeat it back
3rd part caller - CORRECT ANSWER -Someone who sees it and calls it in but has no relationship
or further information for the incident
Gap theory - CORRECT ANSWER -Silence that causes anxiety during a call can be filled with an
explanation as to what the call taker is doing
Hysteria threshold - CORRECT ANSWER -The point when a caller looses all control and is no
longer capable of following instructions
, Repetitive persistence - CORRECT ANSWER -Saying the exact thing over and over with an
instruction and a reason
Dispatch danger zones - CORRECT ANSWER -Errors and omissions that may lead to complaints
and law suits
Wake effect collisions - CORRECT ANSWER -An accident caused by an emergency vehicle but
does not directly involve the vehicle
Four hallmarks of distress - CORRECT ANSWER -Persistent feeling of fatigue, Loss of motivation
for the job, Negativity, Persistent cynicism
Four essential elements of - CORRECT ANSWER -Duty, breach of duty, causation
Detrimental reliance - CORRECT ANSWER -Legal term that describes the liability of the
department because of promised help that was not provided
Traffic obstruction - CORRECT ANSWER -Grizzly bear causing traffic problems
Structure fire - CORRECT ANSWER -Heavy black smoke coming from a window
Priority symptoms - CORRECT ANSWER -Abnormal Breathing, Chest pain/Discomfort, Decreased
level of consouness, serious hemorrhage
Mechanism of inury - CORRECT ANSWER -How the person was injured the exchange of forces
that result in injury to the patient
Three types of medical incidents - CORRECT ANSWER -Trauma, medical, time life priority
