WGU D016 VOCABULARIES
4 components to create a positive culture - (ANSWERS)1) promote trust !@#$%%%%%
2) establish growth-oriented culture %%%%%%
3) commitment to diversity/equity/inclusion
4) cultivate emotional intelligence
Mission statement - (ANSWERS)a short sentence that defines the school's goals, philosophies,
and purpose; should guide decision making
Vision statement - (ANSWERS)a description of what the school would like to achieve in the
future; should be succinct, timely (relevant), and personal to the school
Core values - (ANSWERS)the traits of how individuals should act and what to base their
decisions on; ex. Integrity, respect, responsible, trust, honesty
Conversational leadership - (ANSWERS)when the leader intentionally uses conversation as a
core process for creating collective intelligence, creating trust, transparency, and inclusion
through 2-way communication
Trust - (ANSWERS)when students/staff respect the decision of the principal and believe the
principal has their best interests at heart; formed by benevolence, reliability, competence,
honesty, and openness
Transparency - (ANSWERS)open communication of how and why decisions are made; explains
when/why information can or cannot be shared
Inclusion - (ANSWERS)considering the gen ed classroom as the placement of 1st choice for all
learners; requires the whole community and a rejection of the "that's not my job, those are not
my students" mindset
Universal design - (ANSWERS)when educators think about their students and their various
learning styles BEFORE creating content and making instruction/assessment decisions
Rational system - (ANSWERS)sees organizations as machines to achieve specific goals and
focuses on efficiency/design through goals and formalization
Ex. Frederick Taylor's time and motion studies to figure out the most efficient movements on
the assembly line
Goals - (ANSWERS)specific parameters to be met that are clear and can allow an organization
to work together towards a purpose
Should direct decision making, specify tasks, and guide allocation of resources
, WGU D016 VOCABULARIES
!@#$%%%%%
Formalization - (ANSWERS)the development of rules to help standardize performance and
promote rational decision-making based on facts %%%%%%
Exception principle - (ANSWERS)supervisors must deal with the situations that arise that don't
fit an existing rule or regulation
Natural system - (ANSWERS)sees organizations as social groups, uses a human-relations
approach, and views creative tension as helping to build an organization
Ex. Mary Parker Follet said that individuals bring with them their own needs, beliefs, values, and
motivations
Hawthorne Studies - (ANSWERS)social factors affect workers' productivity more than
environmental factors like lighting or temperature
Open system - (ANSWERS)views organizations as systems of groups of participants, and as
NOT self-contained
Says schools are affected by internal relationships and structures as well as outside forces (like
political pressures, laws, movements, and resources) that the schools try to stabilize and
integrate
Social system - (ANSWERS)says schools interact with the external environment and
community stakeholders to meet common goals, and that schools have their own distinct
cultures
This type of system is an open system, peopled, goal-oriented, structural, normative, and
sanction-bearing
External feedback loop - (ANSWERS)feedback loop that indirectly evaluates individuals by
examining the behavior of a school based on community expectations, group norms, and
organizational goals
Internal feedback loop - (ANSWERS)feedback loop that directly evaluated individuals and
informs how their behavior is viewed
Feedback comes from leadership but also from informal peer groups
Democratic leadership style - (ANSWERS)leadership style in which the leader uses shared
decision-making and views followers as equals
Group discussion is encouraged
4 components to create a positive culture - (ANSWERS)1) promote trust !@#$%%%%%
2) establish growth-oriented culture %%%%%%
3) commitment to diversity/equity/inclusion
4) cultivate emotional intelligence
Mission statement - (ANSWERS)a short sentence that defines the school's goals, philosophies,
and purpose; should guide decision making
Vision statement - (ANSWERS)a description of what the school would like to achieve in the
future; should be succinct, timely (relevant), and personal to the school
Core values - (ANSWERS)the traits of how individuals should act and what to base their
decisions on; ex. Integrity, respect, responsible, trust, honesty
Conversational leadership - (ANSWERS)when the leader intentionally uses conversation as a
core process for creating collective intelligence, creating trust, transparency, and inclusion
through 2-way communication
Trust - (ANSWERS)when students/staff respect the decision of the principal and believe the
principal has their best interests at heart; formed by benevolence, reliability, competence,
honesty, and openness
Transparency - (ANSWERS)open communication of how and why decisions are made; explains
when/why information can or cannot be shared
Inclusion - (ANSWERS)considering the gen ed classroom as the placement of 1st choice for all
learners; requires the whole community and a rejection of the "that's not my job, those are not
my students" mindset
Universal design - (ANSWERS)when educators think about their students and their various
learning styles BEFORE creating content and making instruction/assessment decisions
Rational system - (ANSWERS)sees organizations as machines to achieve specific goals and
focuses on efficiency/design through goals and formalization
Ex. Frederick Taylor's time and motion studies to figure out the most efficient movements on
the assembly line
Goals - (ANSWERS)specific parameters to be met that are clear and can allow an organization
to work together towards a purpose
Should direct decision making, specify tasks, and guide allocation of resources
, WGU D016 VOCABULARIES
!@#$%%%%%
Formalization - (ANSWERS)the development of rules to help standardize performance and
promote rational decision-making based on facts %%%%%%
Exception principle - (ANSWERS)supervisors must deal with the situations that arise that don't
fit an existing rule or regulation
Natural system - (ANSWERS)sees organizations as social groups, uses a human-relations
approach, and views creative tension as helping to build an organization
Ex. Mary Parker Follet said that individuals bring with them their own needs, beliefs, values, and
motivations
Hawthorne Studies - (ANSWERS)social factors affect workers' productivity more than
environmental factors like lighting or temperature
Open system - (ANSWERS)views organizations as systems of groups of participants, and as
NOT self-contained
Says schools are affected by internal relationships and structures as well as outside forces (like
political pressures, laws, movements, and resources) that the schools try to stabilize and
integrate
Social system - (ANSWERS)says schools interact with the external environment and
community stakeholders to meet common goals, and that schools have their own distinct
cultures
This type of system is an open system, peopled, goal-oriented, structural, normative, and
sanction-bearing
External feedback loop - (ANSWERS)feedback loop that indirectly evaluates individuals by
examining the behavior of a school based on community expectations, group norms, and
organizational goals
Internal feedback loop - (ANSWERS)feedback loop that directly evaluated individuals and
informs how their behavior is viewed
Feedback comes from leadership but also from informal peer groups
Democratic leadership style - (ANSWERS)leadership style in which the leader uses shared
decision-making and views followers as equals
Group discussion is encouraged
