Diamond Essentials
____ ____ are effective diamond sales tools - ANS - Brand names
\____ ____ is not a reliable tool for color grading - ANS - Color memory
\____ ____ only improves the apparent clarity of a diamond - ANS - Fracture filling
\____ ____ usually deliver excellent brightness, fire and scintillation - ANS - Round brilliants
\____ and a lot of practice are what makes a good diamond grader - ANS - Training
\____ and steam cleaners can damage many treated diamonds and colored stones - ANS -
Ultrasonic
\____ are useful tools for retail sales presentations - ANS - Microscopes
\____ is a prime concern in the jewelry industry - ANS - Security
\____ is an important factor in diamond jewelry sales. - ANS - Romance
\____ normally have a bigger impact on a diamond's beauty and value than blemishes - ANS -
Inclusions
\____ play a key role in a diamond's appearance - ANS - Proportions
\____ usually only affect the top two clarity grades, while inclusions affect all grades - ANS -
Blemishes
\A ____ ____ is a useful record of a diamond's clarity - ANS - Diamond plot
\A ____ ____ is very useful for measuring mounted stones - ANS - Millimeter gauge
\A ____ is convenient and portable and can be very accurate - ANS - Loupe
\A ____ might know more about your store's everyday operations than you do - ANS - Burglar
\A characteristic or part of a piece of jewelry - ANS - Feature
\A clearly explained plot can increase a customer's ____ in their purchase and in giu - ANS -
Confidence
\A collective term for diamond cleavages and fractures - ANS - Feather
\A color-keyed diagram of a gemstone's significant clarity characteristics - ANS - Plot
\A color's degree of darkness or lightness - ANS - Tone
\A color's strength or intensity, ranging from a dull hue to a pure, vivid hue - ANS - Saturation
\A combination of high temperature and high pressure can ____, remove or create diamond
color - ANS - Lighten
\A condition in an insurance policy that ties coverage to a commitment to keep valuable
merchandise in a safe at night - ANS - In safe warranty
\A cutting style that features long, narrow facets in rows parallel to the girdle on both the crown
and the pavilion - ANS - Step cut
\A diamond's carat weight and ____ influence its value - ANS - Dimensions
\A diamond's physical shape, including its proportions and durability, determined by decisions
made during the fashioning process - ANS - Design
\A diamond's value is based on its own unique combination of the ____ - ANS - Four Cs
\A few dishonest jewelers make customers ____ of even the honest ones - ANS - Suspicious
\A flat, polished surface of a finished gemstone - ANS - Facet
\A fraudulent business scheme or swindle - ANS - Scam
, \A gemstone heating process that can be used alone or to stabilize irradiated color - ANS -
Annealing
\A gemstone's ability to withstand wear, heat and chemicals - ANS - Durability
\A general term for diamonds in the G to J color range - ANS - Near colorless
\A general term for included stones - ANS - Piqué
\A good way to create ____ for an item is to let the customer try it on - ANS - Desire
\A machine that cleans jewelry with high-frequency sound waves in liquid solution - ANS -
Ultrasonic cleaner
\A machine that cleans jewelry with high-pressure steam - ANS - Steam cleaner
\A man made gem with essentially the same chemical composition, crystal structure, crystal
structure and properties of a natural gem - ANS - Synthetic gem
\A measure of the change in speed and angle of light as it passes from one material to another -
ANS - Refractive index
\A natural or man made material that imitates a gem - ANS - Simulant
\A procedure for receiving customer jewelry for repair, appraisal or cleaning - ANS - Take in
\A question that requires a "yes" or "no" response - ANS - Closed ended question
\A question that requires a thoughtful, specific answer other than yes or no - ANS - Open ended
question
\A round brilliant cut stone with 57 or 58 facets (often called a full cut) - ANS - Standard round
brilliant
\A round stone with 17 to 18 facets - ANS - Single cut
\A set of color comparison diamonds that defines GIA's diamond color grades in the normal D to
Z range - ANS - Masterstones
\A skilled cutter can often ____ the clarity of a diamond by eliminating or hiding clarity
characteristics - ANS - Improve
\A small, four-sided step cut that's rectangular, square or tapered - ANS - Baguette
\A small, portable magnifying lens used for examining gemstones - ANS - Loupe
\A sneak thief who steals items from countertops or displays - ANS - Shoplifter
\A soft toothbrush and warm, soapy water; a pulsed-water dental hygiene machine; a soft,
lint-free cloth are the ____ ways to clean most jewelry - ANS - Safest
\A tabletop magnifier with two eyepieces - ANS - Binocular microscope
\A temporary onstacle, raised by the customer, that delays or even stops the sale - ANS -
Objection
\A term used to describe the effects of treatments of the visual appeal of a gemstone - ANS -
Apparent clarity
\A theft method that involves smashing windows or display cases to steal the merchandise
inside - ANS - Smash and grab
\A trade term for a diamond that weighs between .45 ct. and .49 ct. - ANS - Light half
\A trade term for a diamond that weighs between .96 ct. and .99 ct. - ANS - Light carat
\A treatment that changes the color of a gem by exposing it to radioactive materials - ANS -
Irradiation
\A unit of measurement for the fineness of gold - ANS - Karat
\Always ____ the diamond after recording the measurements to be sure they make sense - ANS
- Examine
____ ____ are effective diamond sales tools - ANS - Brand names
\____ ____ is not a reliable tool for color grading - ANS - Color memory
\____ ____ only improves the apparent clarity of a diamond - ANS - Fracture filling
\____ ____ usually deliver excellent brightness, fire and scintillation - ANS - Round brilliants
\____ and a lot of practice are what makes a good diamond grader - ANS - Training
\____ and steam cleaners can damage many treated diamonds and colored stones - ANS -
Ultrasonic
\____ are useful tools for retail sales presentations - ANS - Microscopes
\____ is a prime concern in the jewelry industry - ANS - Security
\____ is an important factor in diamond jewelry sales. - ANS - Romance
\____ normally have a bigger impact on a diamond's beauty and value than blemishes - ANS -
Inclusions
\____ play a key role in a diamond's appearance - ANS - Proportions
\____ usually only affect the top two clarity grades, while inclusions affect all grades - ANS -
Blemishes
\A ____ ____ is a useful record of a diamond's clarity - ANS - Diamond plot
\A ____ ____ is very useful for measuring mounted stones - ANS - Millimeter gauge
\A ____ is convenient and portable and can be very accurate - ANS - Loupe
\A ____ might know more about your store's everyday operations than you do - ANS - Burglar
\A characteristic or part of a piece of jewelry - ANS - Feature
\A clearly explained plot can increase a customer's ____ in their purchase and in giu - ANS -
Confidence
\A collective term for diamond cleavages and fractures - ANS - Feather
\A color-keyed diagram of a gemstone's significant clarity characteristics - ANS - Plot
\A color's degree of darkness or lightness - ANS - Tone
\A color's strength or intensity, ranging from a dull hue to a pure, vivid hue - ANS - Saturation
\A combination of high temperature and high pressure can ____, remove or create diamond
color - ANS - Lighten
\A condition in an insurance policy that ties coverage to a commitment to keep valuable
merchandise in a safe at night - ANS - In safe warranty
\A cutting style that features long, narrow facets in rows parallel to the girdle on both the crown
and the pavilion - ANS - Step cut
\A diamond's carat weight and ____ influence its value - ANS - Dimensions
\A diamond's physical shape, including its proportions and durability, determined by decisions
made during the fashioning process - ANS - Design
\A diamond's value is based on its own unique combination of the ____ - ANS - Four Cs
\A few dishonest jewelers make customers ____ of even the honest ones - ANS - Suspicious
\A flat, polished surface of a finished gemstone - ANS - Facet
\A fraudulent business scheme or swindle - ANS - Scam
, \A gemstone heating process that can be used alone or to stabilize irradiated color - ANS -
Annealing
\A gemstone's ability to withstand wear, heat and chemicals - ANS - Durability
\A general term for diamonds in the G to J color range - ANS - Near colorless
\A general term for included stones - ANS - Piqué
\A good way to create ____ for an item is to let the customer try it on - ANS - Desire
\A machine that cleans jewelry with high-frequency sound waves in liquid solution - ANS -
Ultrasonic cleaner
\A machine that cleans jewelry with high-pressure steam - ANS - Steam cleaner
\A man made gem with essentially the same chemical composition, crystal structure, crystal
structure and properties of a natural gem - ANS - Synthetic gem
\A measure of the change in speed and angle of light as it passes from one material to another -
ANS - Refractive index
\A natural or man made material that imitates a gem - ANS - Simulant
\A procedure for receiving customer jewelry for repair, appraisal or cleaning - ANS - Take in
\A question that requires a "yes" or "no" response - ANS - Closed ended question
\A question that requires a thoughtful, specific answer other than yes or no - ANS - Open ended
question
\A round brilliant cut stone with 57 or 58 facets (often called a full cut) - ANS - Standard round
brilliant
\A round stone with 17 to 18 facets - ANS - Single cut
\A set of color comparison diamonds that defines GIA's diamond color grades in the normal D to
Z range - ANS - Masterstones
\A skilled cutter can often ____ the clarity of a diamond by eliminating or hiding clarity
characteristics - ANS - Improve
\A small, four-sided step cut that's rectangular, square or tapered - ANS - Baguette
\A small, portable magnifying lens used for examining gemstones - ANS - Loupe
\A sneak thief who steals items from countertops or displays - ANS - Shoplifter
\A soft toothbrush and warm, soapy water; a pulsed-water dental hygiene machine; a soft,
lint-free cloth are the ____ ways to clean most jewelry - ANS - Safest
\A tabletop magnifier with two eyepieces - ANS - Binocular microscope
\A temporary onstacle, raised by the customer, that delays or even stops the sale - ANS -
Objection
\A term used to describe the effects of treatments of the visual appeal of a gemstone - ANS -
Apparent clarity
\A theft method that involves smashing windows or display cases to steal the merchandise
inside - ANS - Smash and grab
\A trade term for a diamond that weighs between .45 ct. and .49 ct. - ANS - Light half
\A trade term for a diamond that weighs between .96 ct. and .99 ct. - ANS - Light carat
\A treatment that changes the color of a gem by exposing it to radioactive materials - ANS -
Irradiation
\A unit of measurement for the fineness of gold - ANS - Karat
\Always ____ the diamond after recording the measurements to be sure they make sense - ANS
- Examine
