SSDA Exam 421 Study Guide
questions well answered to pass
Any mail piece that bears ONLY stamps as postage, weighs more than 13 ounces and was NOT
accepted by employee at retail service counter - correct answer ✔✔Anonymous Mail
Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC Postage,
Click-N-Ship or stamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance
Stamps or AVSEC - correct answer ✔✔Identifiable Mail
Items sent within the United States, it's territories and possessions, includes Army post offices
or APOs, Fleet post offices or FPOs, and United Nations - correct answer ✔✔Domestic Mail
Weighs 13 ounces or less; consists of personal and business correspondence, bills, documents,
and small packages - correct answer ✔✔First-Class Mail
Authorized publications such as magazines, newspapers, primary purpose for transmitting
information - correct answer ✔✔Periodicals
Used to send printed matter, flyers, advertising, newsletters, catalogs and small packages -
correct answer ✔✔Standard Mail
Guaranteed overnight delivery to most destinations 365 days a year, Sunday and holiday
delivery is available to many destination for additional fee; offers tracking, proof of delivery,
insurance up to $100 at no cost, money back guarantee on time delivery; and can have
additional insurance, return receipt, and Collect on Delivery - correct answer ✔✔Priority Mail
Express
,Offers expedited 1, 2, and 3 day service to most domestic destinations and has up to $50
insurance - correct answer ✔✔Priority Mail
Ground delivery services for parcels, entered in bulk including those entered at destination
facilities - correct answer ✔✔Parcel Select
End-to-end process to ensure mail is collected, distributed, and delivered - correct answer
✔✔24 hour clock
Sets forth policies, regulations and procedures governing domestic mail services - correct
answer ✔✔Domestic Mail Manual or DMM
Sets forth the policies, regulations, and procedures governing international Mail services -
correct answer ✔✔International Mail Manual or IMM
Contains policies and procedures for administrative and support functions within the postal
service - correct answer ✔✔Administrative Support Manual or ASM
Sets forth the policies and procedures that govern operational functions of field organizations
within the postal services - correct answer ✔✔postal operations manual or POM
Sets forth the personnel policies and regulations governing employment within the postal
service - correct answer ✔✔Employee and Labor Relations Manual or ELM
Offers standardized procedures for key field accounting activities - correct answer
✔✔Handbook F-101, Fields Accounting Procedures
Supplements the standards outlined in the DMM, PUB 2 provides mailers and postal personnel
with information on how to properly package items for mailing - correct answer ✔✔Publication
2, Packaging for Mailing
, Provides guidance on the proper way to address a mailpiece - correct answer ✔✔Publication
28, Postal Addressing Standards
Provides important information to help mailers and Postal service employees determine what
may be mailed back and how certain items must be packaged to keep the mail safe - correct
answer ✔✔Publication 52, Hazardous, Restricted, and Perishable Mail
Mail is properly packaged, marked, and declared by the mailer and which is properly accepted
by the postal service with DMM and publication 52 - correct answer ✔✔Declared HAZMAT
Any parcel suspected of containing acceptance or prohibited HAZMAT which is not properly
packaged, labeled, or identified as described in the DMM and publication 52 - correct answer
✔✔undeclared HAZMAT
Measures over 108 inches but not more than 130 inches in combined length and girth and
applies to standard post - correct answer ✔✔Oversized price
Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only
weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in
combined length and girth - correct answer ✔✔Balloon Price
Applies to priority mail packages shipped to zones 5-8 that exceeds one cubic foot (1,728 cubic
inches) - correct answer ✔✔Dimensional Weight Pricing
Signature Confirmation - correct answer ✔✔PS Form 153
questions well answered to pass
Any mail piece that bears ONLY stamps as postage, weighs more than 13 ounces and was NOT
accepted by employee at retail service counter - correct answer ✔✔Anonymous Mail
Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC Postage,
Click-N-Ship or stamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance
Stamps or AVSEC - correct answer ✔✔Identifiable Mail
Items sent within the United States, it's territories and possessions, includes Army post offices
or APOs, Fleet post offices or FPOs, and United Nations - correct answer ✔✔Domestic Mail
Weighs 13 ounces or less; consists of personal and business correspondence, bills, documents,
and small packages - correct answer ✔✔First-Class Mail
Authorized publications such as magazines, newspapers, primary purpose for transmitting
information - correct answer ✔✔Periodicals
Used to send printed matter, flyers, advertising, newsletters, catalogs and small packages -
correct answer ✔✔Standard Mail
Guaranteed overnight delivery to most destinations 365 days a year, Sunday and holiday
delivery is available to many destination for additional fee; offers tracking, proof of delivery,
insurance up to $100 at no cost, money back guarantee on time delivery; and can have
additional insurance, return receipt, and Collect on Delivery - correct answer ✔✔Priority Mail
Express
,Offers expedited 1, 2, and 3 day service to most domestic destinations and has up to $50
insurance - correct answer ✔✔Priority Mail
Ground delivery services for parcels, entered in bulk including those entered at destination
facilities - correct answer ✔✔Parcel Select
End-to-end process to ensure mail is collected, distributed, and delivered - correct answer
✔✔24 hour clock
Sets forth policies, regulations and procedures governing domestic mail services - correct
answer ✔✔Domestic Mail Manual or DMM
Sets forth the policies, regulations, and procedures governing international Mail services -
correct answer ✔✔International Mail Manual or IMM
Contains policies and procedures for administrative and support functions within the postal
service - correct answer ✔✔Administrative Support Manual or ASM
Sets forth the policies and procedures that govern operational functions of field organizations
within the postal services - correct answer ✔✔postal operations manual or POM
Sets forth the personnel policies and regulations governing employment within the postal
service - correct answer ✔✔Employee and Labor Relations Manual or ELM
Offers standardized procedures for key field accounting activities - correct answer
✔✔Handbook F-101, Fields Accounting Procedures
Supplements the standards outlined in the DMM, PUB 2 provides mailers and postal personnel
with information on how to properly package items for mailing - correct answer ✔✔Publication
2, Packaging for Mailing
, Provides guidance on the proper way to address a mailpiece - correct answer ✔✔Publication
28, Postal Addressing Standards
Provides important information to help mailers and Postal service employees determine what
may be mailed back and how certain items must be packaged to keep the mail safe - correct
answer ✔✔Publication 52, Hazardous, Restricted, and Perishable Mail
Mail is properly packaged, marked, and declared by the mailer and which is properly accepted
by the postal service with DMM and publication 52 - correct answer ✔✔Declared HAZMAT
Any parcel suspected of containing acceptance or prohibited HAZMAT which is not properly
packaged, labeled, or identified as described in the DMM and publication 52 - correct answer
✔✔undeclared HAZMAT
Measures over 108 inches but not more than 130 inches in combined length and girth and
applies to standard post - correct answer ✔✔Oversized price
Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only
weighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in
combined length and girth - correct answer ✔✔Balloon Price
Applies to priority mail packages shipped to zones 5-8 that exceeds one cubic foot (1,728 cubic
inches) - correct answer ✔✔Dimensional Weight Pricing
Signature Confirmation - correct answer ✔✔PS Form 153
