TEST BANK for Operations Management,
14th Edition by William J Stevenson
Chapters 1 - 19
,Table of Contents
Chapter 01 Introduction to Operations
Management Chapter 02
Competitiveness, Strategy, and
Productivity Chapter 03 Forecasting
Chapter 04 Product and
Service Design Chapter 04S
Reliability
Chapter 05 Strategic Capacity Planning for
Products and Services Chapter 05S Decision
Theory
Chapter 06 Process Selection and
Facility Layout Chapter 07 Work
Design and Measurement Chapter
07S Learning Curves
Chapter 08 Location Planning
and Analysis Chapter 08S The
Transportation Model Chapter
09 Management of Quality
Chapter 10 Quality Control
Chapter 10S Acceptance Sampling
Chapter 11 Aggregate Planning and
Master Scheduling Chapter 12 MRP and
ERP
Chapter 13 Inventory
,Management Chapter 14
JIT and Lean Operations
Chapter 14S Maintenance
Chapter 15 Supply Chain
Management Chapter 16
Scheduling
Chapter 17 Project Management
, Chapter 18 Management of
Waiting Lines Chapter 19
Linear Programming
Chapter 01 Introduction to Operations
Management
Student:
1. Operations managers are responsible for assessing consumer
wants and needs and selling and promoting the organization's goods
or services.
True False
2. Often, the collective success or failure of companies' operations
functions will impact the ability of a nation to compete with other
nations.
True False
3. Companies are either producing goods or delivering services. This
means that only one of the two types of operations management
strategies are used.
True False
4. Operations, marketing, and finance function independently
14th Edition by William J Stevenson
Chapters 1 - 19
,Table of Contents
Chapter 01 Introduction to Operations
Management Chapter 02
Competitiveness, Strategy, and
Productivity Chapter 03 Forecasting
Chapter 04 Product and
Service Design Chapter 04S
Reliability
Chapter 05 Strategic Capacity Planning for
Products and Services Chapter 05S Decision
Theory
Chapter 06 Process Selection and
Facility Layout Chapter 07 Work
Design and Measurement Chapter
07S Learning Curves
Chapter 08 Location Planning
and Analysis Chapter 08S The
Transportation Model Chapter
09 Management of Quality
Chapter 10 Quality Control
Chapter 10S Acceptance Sampling
Chapter 11 Aggregate Planning and
Master Scheduling Chapter 12 MRP and
ERP
Chapter 13 Inventory
,Management Chapter 14
JIT and Lean Operations
Chapter 14S Maintenance
Chapter 15 Supply Chain
Management Chapter 16
Scheduling
Chapter 17 Project Management
, Chapter 18 Management of
Waiting Lines Chapter 19
Linear Programming
Chapter 01 Introduction to Operations
Management
Student:
1. Operations managers are responsible for assessing consumer
wants and needs and selling and promoting the organization's goods
or services.
True False
2. Often, the collective success or failure of companies' operations
functions will impact the ability of a nation to compete with other
nations.
True False
3. Companies are either producing goods or delivering services. This
means that only one of the two types of operations management
strategies are used.
True False
4. Operations, marketing, and finance function independently
