ANSWERS GRADED A+ LATEST UPDATE.
1. 1. Match the perception of quality to the appropriate person.
Technical sense
Personal outcome
Cost-effectiveness
Appropriate use of health care resources ANS >>> Technical sense--
Provider Personal outcome--Patient
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, Cost-effectiveness--Care manager
Appropriate use of health care resources--Public health provider
2. 2. Which level of government provides services for public health and safe-
ty?
State
Local
Federal
State and Federal ANS >>> State
3. 3. Which of the statements are true regarding poverty and quality of care?
Select all that apply.
Poverty is unrelated to quality of life and overall life expectancy.
Quality of care is directly related to the individual's ability to pay.
Poverty can create social distance between patients and providers.
Low-income patients may perceive they are mistreated by providers.
Low-income patients may conceal information or health care problems. ANS
>>> -
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, Poverty can create social distance between patients and providers.
Low-income patients may perceive they are mistreated by providers.
4. 4. Which action by leaders in health care is directly related to increased
patient satisfaction?
Establishing supportive rules
Providing supportive leadership
Managing resources effectively
Monitoring health care quality regularly ANS >>> Monitoring health care quality
regularly
5. 5. Match the accrediting body with appropriate function.
Accredits hospitals, home care agencies, long-term facilities
Accredits managed-care organizations
Collects health care plan data to measure performance and satisfaction
Collects data, reports on consumer experience with aspects of health plans-
Accredits hospitals, home care agencies, long-term facilities--Joint
ANS >>>
Commission Accredits managed-care organizations--National Committee for Qualit
Assurance
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