SOWK Practice 1 Exam 2 questions with
accurate answers
_____ can be defined as the substantive issues or themes that that have
been identified as part of the working contract.
a. Process and content
b. Indirect cues
c. Process
d. Content Ans✓✓✓ d. Content
______ is exemplified when a worker attempts to alert themselves to the
subtle connections between a teenager's need for independence and the
parents' desire to see their youngster grow and become independent:
a. The first offer.
b. Indirect communication.
c. Working through an obstacle
d. Search for common ground Ans✓✓✓ d. Search for common ground
_______ refers to the client's general sense of getting along well with the
worker.
a. Rapport
b. Trust
c. Caring
d. Tuning in Ans✓✓✓ a. Rapport
,. _____ is a method of providing services whereby a professional social
worker assesses the needs of a client and/or the client's family, and
advocates for a package of multiple services to meet the specific client's
complex needs.
a. Advocacy
b. Case management
c. Facilitation
d. Brokering Ans✓✓✓ b. Case management
. All of the following are self-help groups except:
a. Alcoholics Anonymous
b. Parents Without Partners
c. Equal Employment Opportunity Commission
d. National Alliance for the Mentally Ill Ans✓✓✓ c. Equal
Employment Opportunity Commission
"Doorknob Communication":
a. occurs at the start of a session.
b. defines the first topic a client wishes to discuss
c. signals to the worker that the client is ambivalent about discussing the
topic.
d. All of these answers. Ans✓✓✓ c. signals to the worker that the
client is ambivalent about discussing the
topic.
,1. _____ is defined in the text as the linking of client systems to needed
resources.
a. Brokering
b. Case management
c. Negotiating
d. Facilitating Ans✓✓✓ a. Brokering
17 When your client was unable to obtain from XYZ agency, services
for which the client appeared to be eligible, which of the following
should be your first action?
a. Arrange a meeting with the director of XYZ agency
b. Call a press conference and describe this situation to the reporters
c. Arrange a meeting with the person who denied services to your client
d. Engage in class advocacy in behalf of any others unable to obtain this
service Ans✓✓✓ a. Arrange a meeting with the director of XYZ agency
A behavior that has been leaned through intermittent reinforcement is, in
general,
a. highly resistant to change
b. rather easy to change
c. very rare
d. fragile Ans✓✓✓ c. very rare
A case manager's service plan includes all of the following dimensions
except:
, a. Formulation of outcome measures
b. Identification of time frames
c. Prioritization of client needs
d. Evaluation of service Ans✓✓✓ d. Evaluation of service
A client states to her worker during their first meeting "My last worker
was wonderful, I really liked it when he came by". What would be the
best response for the worker?
a. "It sounds like you might miss him. What did you like about him?"
b. "It sounds like he let you get too close to him".
c. "It sounds like you really liked him, I wonder if he really helped you?"
d. "It is not appropriate for me to discuss previous workers with you".
Ans✓✓✓ a. "It sounds like you might miss him. What did you like
about him?"
A harmful habit is best described as a
a. learned and deeply ingrained behavior
b. genetic predisposition
c. mental disorder
d. psychosomatic condition Ans✓✓✓ a. learned and deeply ingrained
behavior
A social worker is conducting an intervention with a client in an effort to
reduce the frequency of anxiety attacks. The worker and client identify
words to describe five different levels of panic the client feels, ranging
accurate answers
_____ can be defined as the substantive issues or themes that that have
been identified as part of the working contract.
a. Process and content
b. Indirect cues
c. Process
d. Content Ans✓✓✓ d. Content
______ is exemplified when a worker attempts to alert themselves to the
subtle connections between a teenager's need for independence and the
parents' desire to see their youngster grow and become independent:
a. The first offer.
b. Indirect communication.
c. Working through an obstacle
d. Search for common ground Ans✓✓✓ d. Search for common ground
_______ refers to the client's general sense of getting along well with the
worker.
a. Rapport
b. Trust
c. Caring
d. Tuning in Ans✓✓✓ a. Rapport
,. _____ is a method of providing services whereby a professional social
worker assesses the needs of a client and/or the client's family, and
advocates for a package of multiple services to meet the specific client's
complex needs.
a. Advocacy
b. Case management
c. Facilitation
d. Brokering Ans✓✓✓ b. Case management
. All of the following are self-help groups except:
a. Alcoholics Anonymous
b. Parents Without Partners
c. Equal Employment Opportunity Commission
d. National Alliance for the Mentally Ill Ans✓✓✓ c. Equal
Employment Opportunity Commission
"Doorknob Communication":
a. occurs at the start of a session.
b. defines the first topic a client wishes to discuss
c. signals to the worker that the client is ambivalent about discussing the
topic.
d. All of these answers. Ans✓✓✓ c. signals to the worker that the
client is ambivalent about discussing the
topic.
,1. _____ is defined in the text as the linking of client systems to needed
resources.
a. Brokering
b. Case management
c. Negotiating
d. Facilitating Ans✓✓✓ a. Brokering
17 When your client was unable to obtain from XYZ agency, services
for which the client appeared to be eligible, which of the following
should be your first action?
a. Arrange a meeting with the director of XYZ agency
b. Call a press conference and describe this situation to the reporters
c. Arrange a meeting with the person who denied services to your client
d. Engage in class advocacy in behalf of any others unable to obtain this
service Ans✓✓✓ a. Arrange a meeting with the director of XYZ agency
A behavior that has been leaned through intermittent reinforcement is, in
general,
a. highly resistant to change
b. rather easy to change
c. very rare
d. fragile Ans✓✓✓ c. very rare
A case manager's service plan includes all of the following dimensions
except:
, a. Formulation of outcome measures
b. Identification of time frames
c. Prioritization of client needs
d. Evaluation of service Ans✓✓✓ d. Evaluation of service
A client states to her worker during their first meeting "My last worker
was wonderful, I really liked it when he came by". What would be the
best response for the worker?
a. "It sounds like you might miss him. What did you like about him?"
b. "It sounds like he let you get too close to him".
c. "It sounds like you really liked him, I wonder if he really helped you?"
d. "It is not appropriate for me to discuss previous workers with you".
Ans✓✓✓ a. "It sounds like you might miss him. What did you like
about him?"
A harmful habit is best described as a
a. learned and deeply ingrained behavior
b. genetic predisposition
c. mental disorder
d. psychosomatic condition Ans✓✓✓ a. learned and deeply ingrained
behavior
A social worker is conducting an intervention with a client in an effort to
reduce the frequency of anxiety attacks. The worker and client identify
words to describe five different levels of panic the client feels, ranging
