UPDATED ACTUAL Exam Questions and
CORRECT Answers
1) The purpose of management in a healthcare organization is to:
a. Oversee appointment of competent medical staff to render care for the service area
b. Appoint an effective governing board based on the wishes of the medical staff
c. Implement the mission, strategies and goals established by the governing board
d. Implement stakeholder wishes on the future direction the organization should take -
CORRECT ANSWER - c. Implement the mission, strategies and goals established by the
governing board
2) An effective emergency disaster preparedness plan includes triaging arriving injured,
coordination with other community resources and:
a. Hours of operation
b. An active command structure
c. Payment for hospital personnel
d. Regulatory approval from CMS - CORRECT ANSWER - b. An active command
structure
3) Committees are an important management tool primarily because:
a. They provide a mechanism for reconciling differing opinions and facilitating decision making
b. They are the only way for providing for intrastaff communications
c. They keep staff up to date on new professional developments
d. They ensure self-expression and participation by staff - CORRECT ANSWER - a. They
provide a mechanism for reconciling differing opinions and facilitating decision making
4) Which of the following is an output-related performance measure?
a. Provider productivity