1 Exampromax - Stuvia US
Salesforce Certified Associate - Practic
Questions and Answers 100% Correct Answers
Already Graded A+
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate wants to add a new related list of cases to Account.
Where should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
Exampromax - Stuvia US
C. Case Record page
Ans: B
Q: *!APPEARED IN THE EXAM!*
A salesforce associate is excited to find they can combine the challenge of
learning new skills with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges
Ans: B
Q: A Salesforce associate is creating a report that needs to show changes in
a value over a series of point in time. Which type of chart should the
associate add to this report to help visualize these changes?
A. Donut
B. Scatter
C. Line
Ans: C
, 2 Exampromax - Stuvia US
Q: Get Cloudy Consulting (GCC) provides consulting services to small and
medium-sized business in the financial services space. GCC wants a
solution for customer service where complaints can be logged through a web
form and email. Which Salesforce solution should GCC use?
A. Commerce Cloud
B. Experience Cloud
C. Service cloud
Ans: C
Q: A Salesforce associate is working from a custom Contact list view and
noticed key information is missing. What should they do to add the missing
information?
A. Edit sharing settings
Exampromax - Stuvia US
B. Select Fields to Display
C. Edit list filters
Ans: B
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate is asked to review all the objects within their
company's instance. They also need to identify which are custom objects.
Where should the associate go to see this information?
A. App Launcher
B. Object Manager
C. Global Search
Ans: B
Q: What type of relationship do Account and Contact objects have?
A. Lookup
B. Self
C. Master-detail
Ans: A
, 3 Exampromax - Stuvia US
Q: *!APPEARED IN THE EXAM!*
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps
create many lead records during these events, but they often forget to
change the Lead Source field to Trade Show*. What approach would
improve data integrity for the Lead Source field'
A. Make an assignment rule named Trade Show' to only assign leads to
sales reps.
B. Set the default value of the Lead Source field to Trade Show'.
C. Create a validation rule requiring the Lead Source field to equal Trade
Show'.
Ans: C
Q: *!APPEARED IN THE EXAM!*
Exampromax - Stuvia US
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business
continues to grow. GCC's needs include: Communicating available
products and service to its prospective customers Improving its sales
pipeline forecast and management quarterly revenue goals Offering support
to customers through its website, consider for implementation?
A. Service, Experience, and Marketing
B. Sales, Service, and Marketing
C. Commerce, Service, and Marketing
Ans: B
Q: When a sales rep needs to give an additional discount for an
opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
A. Page layout
B. Approval process
C. validation rule
Ans: B
Q: *!APPEARED IN THE EXAM!*
, 4 Exampromax - Stuvia US
A Salesforce associate wants to connect with other Salesforce associates in
their local area. Which Salesforce resource allows them to network and
collaborate with others based on role and location?
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect
Ans: B
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate has been asked to identify all contacts that have had
interactions with their company in the last year.What should the associate
do to identify these contacts?
A. Look at the Active field.
Exampromax - Stuvia US
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date.
Ans: B
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate wants a visual summary of opportunities in a list
view. The associate would like to summarize, filter, and move opportunities
along the pipeline. What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View.
Ans: A
Q: A nonprofit organization wants to help ensure residents in their area
receive health checkups. The nonprofit also wants to ensure resident
tracking history and all data are stored in a way that complies with local
privacy laws. Which Salesforce cloud solution should help meet these
needs?
A. Service Cloud
Salesforce Certified Associate - Practic
Questions and Answers 100% Correct Answers
Already Graded A+
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate wants to add a new related list of cases to Account.
Where should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
Exampromax - Stuvia US
C. Case Record page
Ans: B
Q: *!APPEARED IN THE EXAM!*
A salesforce associate is excited to find they can combine the challenge of
learning new skills with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges
Ans: B
Q: A Salesforce associate is creating a report that needs to show changes in
a value over a series of point in time. Which type of chart should the
associate add to this report to help visualize these changes?
A. Donut
B. Scatter
C. Line
Ans: C
, 2 Exampromax - Stuvia US
Q: Get Cloudy Consulting (GCC) provides consulting services to small and
medium-sized business in the financial services space. GCC wants a
solution for customer service where complaints can be logged through a web
form and email. Which Salesforce solution should GCC use?
A. Commerce Cloud
B. Experience Cloud
C. Service cloud
Ans: C
Q: A Salesforce associate is working from a custom Contact list view and
noticed key information is missing. What should they do to add the missing
information?
A. Edit sharing settings
Exampromax - Stuvia US
B. Select Fields to Display
C. Edit list filters
Ans: B
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate is asked to review all the objects within their
company's instance. They also need to identify which are custom objects.
Where should the associate go to see this information?
A. App Launcher
B. Object Manager
C. Global Search
Ans: B
Q: What type of relationship do Account and Contact objects have?
A. Lookup
B. Self
C. Master-detail
Ans: A
, 3 Exampromax - Stuvia US
Q: *!APPEARED IN THE EXAM!*
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps
create many lead records during these events, but they often forget to
change the Lead Source field to Trade Show*. What approach would
improve data integrity for the Lead Source field'
A. Make an assignment rule named Trade Show' to only assign leads to
sales reps.
B. Set the default value of the Lead Source field to Trade Show'.
C. Create a validation rule requiring the Lead Source field to equal Trade
Show'.
Ans: C
Q: *!APPEARED IN THE EXAM!*
Exampromax - Stuvia US
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business
continues to grow. GCC's needs include: Communicating available
products and service to its prospective customers Improving its sales
pipeline forecast and management quarterly revenue goals Offering support
to customers through its website, consider for implementation?
A. Service, Experience, and Marketing
B. Sales, Service, and Marketing
C. Commerce, Service, and Marketing
Ans: B
Q: When a sales rep needs to give an additional discount for an
opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
A. Page layout
B. Approval process
C. validation rule
Ans: B
Q: *!APPEARED IN THE EXAM!*
, 4 Exampromax - Stuvia US
A Salesforce associate wants to connect with other Salesforce associates in
their local area. Which Salesforce resource allows them to network and
collaborate with others based on role and location?
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect
Ans: B
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate has been asked to identify all contacts that have had
interactions with their company in the last year.What should the associate
do to identify these contacts?
A. Look at the Active field.
Exampromax - Stuvia US
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date.
Ans: B
Q: *!APPEARED IN THE EXAM!*
A Salesforce associate wants a visual summary of opportunities in a list
view. The associate would like to summarize, filter, and move opportunities
along the pipeline. What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View.
Ans: A
Q: A nonprofit organization wants to help ensure residents in their area
receive health checkups. The nonprofit also wants to ensure resident
tracking history and all data are stored in a way that complies with local
privacy laws. Which Salesforce cloud solution should help meet these
needs?
A. Service Cloud
