2025 – S1 – HRM2604 – ASSESSMENT 3 – Q&A
QUIZ
Assessment 3
Started on Monday, 21 April 2025,
State Finished
Completed on Monday, 21 April 2025,
Time taken
Marks 25.00/25.00
Grade 100.00 out of 100.00
Question 1
The management of a top truck brand is having a meeting to discuss and assess the
poor performance of the assembly team at their manufacturing plant. A specific part
was not installed into the engine of a popular truck on its manufacturing line. This
means that thousands of trucks would need to be recalled, to have an assessment
done. The assembly team at the manufacturing plant have never made this kind of
mistake before.
Based on the scenario, which question could be asked during the problem-solving
process in terms of the “Code of Good Practice”?
Select one:
1.
How does this employee’s output compare with that of other employees?
2.
Did the employee have the correct skills when he or she was appointed to the job?
3.
Is the skill specific to your organisation?
4.
Was the employee previously able to achieve this standard?
1
,2025 – S1 – HRM2604 – ASSESSMENT 3 – Q&A
The question that can be asked is, "Was the employee previously able to achieve
this standard?" In this scenario, a part was not installed into the engine of a popular
truck, however, the manufacturing plant has never made this mistake before. This
means that the standard was achieved, because they produced these trucks to the
highest quality. Therefore, this option is correct.
Feedback
Your answer is correct.
Refer to chapter 10, section 10.6.1: Assessing poor performance
The question that can be asked is, Was the employee previously able to achieve this
standard? In this scenario, a part was not installed into the engine of a popular truck,
however, the manufacturing plant has never made this mistake before. This means
that the standard was achieved because they produced these trucks to the highest
quality.
The correct answer is:
Was the employee previously able to achieve this standard?
Question 2
Henry is a salesman who has to travel to different cities to market and sell his
product. Henry’s supervisor does not accompany him because his work has to be
done at the office.
Which approach should be used to measure Henry’s performance?
Select one:
1.
Trait
2.
Task
2
, 2025 – S1 – HRM2604 – ASSESSMENT 3 – Q&A
3.
Behaviour
4.
Results
Feedback
Your answer is correct.
Since Henry is a salesman and his supervisor cannot observe his performance or
the traits that he has, the only approach that would be suitable for Henry is the
results approach. This means that Henry’s performance can be measured on his
sales figures at the end of each month. The results approach is focused on the
outcomes and results produced by an employee. Therefore this approach is
outcomes oriented and not process oriented.
The correct answer is:
Results
Question 3
Loyiso is the supervisor of a team of marketing interns. When setting developmental
plans, he provides his team with valuable comments regarding their performance, he
assists with ways in which they can improve and praises them for good work.
Identify which role Loyiso has performed with regard to the creation and completion
of the employee’s developmental plan:
1.
Provide the employees with reinforcements
2.
Provides employees with orientation
3.
Addresses organisational challenges with employees
4.
Prepares employees for managerial succession
3
QUIZ
Assessment 3
Started on Monday, 21 April 2025,
State Finished
Completed on Monday, 21 April 2025,
Time taken
Marks 25.00/25.00
Grade 100.00 out of 100.00
Question 1
The management of a top truck brand is having a meeting to discuss and assess the
poor performance of the assembly team at their manufacturing plant. A specific part
was not installed into the engine of a popular truck on its manufacturing line. This
means that thousands of trucks would need to be recalled, to have an assessment
done. The assembly team at the manufacturing plant have never made this kind of
mistake before.
Based on the scenario, which question could be asked during the problem-solving
process in terms of the “Code of Good Practice”?
Select one:
1.
How does this employee’s output compare with that of other employees?
2.
Did the employee have the correct skills when he or she was appointed to the job?
3.
Is the skill specific to your organisation?
4.
Was the employee previously able to achieve this standard?
1
,2025 – S1 – HRM2604 – ASSESSMENT 3 – Q&A
The question that can be asked is, "Was the employee previously able to achieve
this standard?" In this scenario, a part was not installed into the engine of a popular
truck, however, the manufacturing plant has never made this mistake before. This
means that the standard was achieved, because they produced these trucks to the
highest quality. Therefore, this option is correct.
Feedback
Your answer is correct.
Refer to chapter 10, section 10.6.1: Assessing poor performance
The question that can be asked is, Was the employee previously able to achieve this
standard? In this scenario, a part was not installed into the engine of a popular truck,
however, the manufacturing plant has never made this mistake before. This means
that the standard was achieved because they produced these trucks to the highest
quality.
The correct answer is:
Was the employee previously able to achieve this standard?
Question 2
Henry is a salesman who has to travel to different cities to market and sell his
product. Henry’s supervisor does not accompany him because his work has to be
done at the office.
Which approach should be used to measure Henry’s performance?
Select one:
1.
Trait
2.
Task
2
, 2025 – S1 – HRM2604 – ASSESSMENT 3 – Q&A
3.
Behaviour
4.
Results
Feedback
Your answer is correct.
Since Henry is a salesman and his supervisor cannot observe his performance or
the traits that he has, the only approach that would be suitable for Henry is the
results approach. This means that Henry’s performance can be measured on his
sales figures at the end of each month. The results approach is focused on the
outcomes and results produced by an employee. Therefore this approach is
outcomes oriented and not process oriented.
The correct answer is:
Results
Question 3
Loyiso is the supervisor of a team of marketing interns. When setting developmental
plans, he provides his team with valuable comments regarding their performance, he
assists with ways in which they can improve and praises them for good work.
Identify which role Loyiso has performed with regard to the creation and completion
of the employee’s developmental plan:
1.
Provide the employees with reinforcements
2.
Provides employees with orientation
3.
Addresses organisational challenges with employees
4.
Prepares employees for managerial succession
3
