MEDICAL OFFICE EXAM REVIEW
QUESTIONS WITH CORRECT ANSWERS.
When handling calls, remember to always follow your _________ manual
protocol
All of the following are duties of a medical receptionist EXCEPT
diagnosing the patients
Some physicians prefer to see patients according to a set schedule, depending on the
specialty
Seating that provides good support and can be easily ________ is most suitable for the pt
reception area
cleaned
Letters a medical assistant sends are a direct ________ on the physician and the medical
office as a whole.
reflection
Which of the following is NOT one of the characteristics that have changed as computers
have evolved?
floppy disk drives
The ____-year statute of limitaions begins to run at the point of discovery of the damage
and the connection between that damage and the treatment.
two
To be absolutely safe, all medical records should be retained __________
forever
, All ___________ from tests performed on patients, such as office tests, labaratory tests, and
hospital tests, should be tracked and filed in patients' records for easy accessibility should
the physician need to consult them.
results
Which of the following is NOT one of the three types of file storage commonly used in a
physician's office?
fixed
Divider _______ are used to seperate files in the drawer or on the shelf.
guides
_________ system assigns a number to patients the first time they are seen or admitted to a
hospital.
Unit numbering
In large practices with several physicians, each physician may have a(n) _________
assigned to him or her.
color
The ________ system uses file lables to denote the patient's name, and a color label with the
letter of the alphabet to indicate the index unit.
Alpha-Z
Due to the large number of files processed in a busy office and the confusion over
surnames, _________ of files is recommended.
cross-referencing
Medical _________ are the sources of all documentation relating to the patient.
records
Miniaturized photographs of records are called _______
microfilm
QUESTIONS WITH CORRECT ANSWERS.
When handling calls, remember to always follow your _________ manual
protocol
All of the following are duties of a medical receptionist EXCEPT
diagnosing the patients
Some physicians prefer to see patients according to a set schedule, depending on the
specialty
Seating that provides good support and can be easily ________ is most suitable for the pt
reception area
cleaned
Letters a medical assistant sends are a direct ________ on the physician and the medical
office as a whole.
reflection
Which of the following is NOT one of the characteristics that have changed as computers
have evolved?
floppy disk drives
The ____-year statute of limitaions begins to run at the point of discovery of the damage
and the connection between that damage and the treatment.
two
To be absolutely safe, all medical records should be retained __________
forever
, All ___________ from tests performed on patients, such as office tests, labaratory tests, and
hospital tests, should be tracked and filed in patients' records for easy accessibility should
the physician need to consult them.
results
Which of the following is NOT one of the three types of file storage commonly used in a
physician's office?
fixed
Divider _______ are used to seperate files in the drawer or on the shelf.
guides
_________ system assigns a number to patients the first time they are seen or admitted to a
hospital.
Unit numbering
In large practices with several physicians, each physician may have a(n) _________
assigned to him or her.
color
The ________ system uses file lables to denote the patient's name, and a color label with the
letter of the alphabet to indicate the index unit.
Alpha-Z
Due to the large number of files processed in a busy office and the confusion over
surnames, _________ of files is recommended.
cross-referencing
Medical _________ are the sources of all documentation relating to the patient.
records
Miniaturized photographs of records are called _______
microfilm
