ILEA 235 EXAM 2 QUESTIONS AND ANSWERS
What are the five steps of Ask/Tell Them Why? - Answers - 1) Ask (command)
2) Tell them WHY
3) Give them options
4) Confirmation
5) ACT (Actual Control Tactics)
What would a compliance conversation be? - Answers - simple as pulling someone
over/ informing them
What is a tactical conversation? - Answers - Wanting the subject to do something/ you
have an end goal
What does ANS stand for and what is it? - Answers - Autonomic Nervous System.
Component of the peripheral nervous system; it regulates involuntary processes such
as your heart rate, breathing, BP, and digestion
What are endorphins? - Answers - natural pain killers/relievers in the body
What is dopamine? - Answers - pleasure/satisfaction/motivation neurotransmitter
What is serotonin? - Answers - Affects mood, hunger, sleep, and arousal. Your "feel
good" neurotransmitters
What does oxytocin do? - Answers - Can relieve stress
What does cortisol do? - Answers - Released to cope with stress and threats
What is adrenaline? - Answers - A hormone that prepares the body to react, increases
blood circulation and breathing
What kind of voice should you use in the Ask step? - Answers - Use an enquiring voice
What kind of voice should you use in step two (tell them why)? - Answers - Use your
declarative voice. Must clearly explain why. If you cannot clearly explain why, then you
may not have a lawful reason
What is the confirmation step? - Answers - Return them to business, use this as a
tactical advantage. Remember you can REPEAT steps 1-4 if you are getting less
resistance.
What are alpha commands? - Answers - direct and explicit, easy to understand
, What are beta commands? - Answers - indirect or imprecise orders that require
interpretation
What are the most common types of reports in CRW? - Answers - Incident, accident,
arrests, crash, use of force, informational, investigative
What are the reasons we make incident reports? - Answers - Document a crime or
incident, court cases, begin an investigation, informational, CYA (can you articulate),
crime stats
What is the "Report Writing Process?" - Answers - Initial investigation
Organize Facts
Create Draft
Proofread
What MUST you explain in a report? - Answers - Who, What, Where, When, Why,
How
How much of the call do we pick up vs. how much our body cam gets? - Answers - We
get 80%, body cam gets 60%. It is important to always take NOTES
What makes up a good report? - Answers - Objective
Direct
Accurate
Concise
Complete
What is "exculpatory" information? - Answers - info that is usually in the subject's
favor/their narrative. NEVER leave this out of a report.
What was the saying Cap. Cousins harped on during Procedural Justice? - Answers -
The people are the police, the police are the people.
Who was Sir Robert Peel? - Answers - Father of modern day policing (from the 1800's)
What is known as assuming the worst, and only seeing the negative in
people/situations? - Answers - Cynicism.
You should strive to be ______ instead of cynical? - Answers - Skeptical (ask
questions first)
What are the 4 principles of procedural justice? - Answers - Voice (listen)
Neutrality (be fair)
Respectful treatment
Trustworthiness (fair and transparent)
What are the five steps of Ask/Tell Them Why? - Answers - 1) Ask (command)
2) Tell them WHY
3) Give them options
4) Confirmation
5) ACT (Actual Control Tactics)
What would a compliance conversation be? - Answers - simple as pulling someone
over/ informing them
What is a tactical conversation? - Answers - Wanting the subject to do something/ you
have an end goal
What does ANS stand for and what is it? - Answers - Autonomic Nervous System.
Component of the peripheral nervous system; it regulates involuntary processes such
as your heart rate, breathing, BP, and digestion
What are endorphins? - Answers - natural pain killers/relievers in the body
What is dopamine? - Answers - pleasure/satisfaction/motivation neurotransmitter
What is serotonin? - Answers - Affects mood, hunger, sleep, and arousal. Your "feel
good" neurotransmitters
What does oxytocin do? - Answers - Can relieve stress
What does cortisol do? - Answers - Released to cope with stress and threats
What is adrenaline? - Answers - A hormone that prepares the body to react, increases
blood circulation and breathing
What kind of voice should you use in the Ask step? - Answers - Use an enquiring voice
What kind of voice should you use in step two (tell them why)? - Answers - Use your
declarative voice. Must clearly explain why. If you cannot clearly explain why, then you
may not have a lawful reason
What is the confirmation step? - Answers - Return them to business, use this as a
tactical advantage. Remember you can REPEAT steps 1-4 if you are getting less
resistance.
What are alpha commands? - Answers - direct and explicit, easy to understand
, What are beta commands? - Answers - indirect or imprecise orders that require
interpretation
What are the most common types of reports in CRW? - Answers - Incident, accident,
arrests, crash, use of force, informational, investigative
What are the reasons we make incident reports? - Answers - Document a crime or
incident, court cases, begin an investigation, informational, CYA (can you articulate),
crime stats
What is the "Report Writing Process?" - Answers - Initial investigation
Organize Facts
Create Draft
Proofread
What MUST you explain in a report? - Answers - Who, What, Where, When, Why,
How
How much of the call do we pick up vs. how much our body cam gets? - Answers - We
get 80%, body cam gets 60%. It is important to always take NOTES
What makes up a good report? - Answers - Objective
Direct
Accurate
Concise
Complete
What is "exculpatory" information? - Answers - info that is usually in the subject's
favor/their narrative. NEVER leave this out of a report.
What was the saying Cap. Cousins harped on during Procedural Justice? - Answers -
The people are the police, the police are the people.
Who was Sir Robert Peel? - Answers - Father of modern day policing (from the 1800's)
What is known as assuming the worst, and only seeing the negative in
people/situations? - Answers - Cynicism.
You should strive to be ______ instead of cynical? - Answers - Skeptical (ask
questions first)
What are the 4 principles of procedural justice? - Answers - Voice (listen)
Neutrality (be fair)
Respectful treatment
Trustworthiness (fair and transparent)
