1. Four Manage-
ment 1. Planning
Functions 2. Organizing
3. Leading
4. Controlling
2. Managemen
t Skills 1. Conceptual- ability to see the organization as a whole system
2. Human Skills- Managers ability to work with the entire group.
3. Technical Skills- Understanding of and proficiency in the performance
of specific tasks.
3. Different levels of -Top manager - setting organizational goals, defining strategies for
achieving
manager (Verti- them, monitoring and interpreting the external environment
cal)
-Middle managers - implementing the overall strategies and policies defined
by top managers, concerning with the near future.
-First-line managers - Production of goods and services.
4. Horizontal Differ-
ences
i. Functional managers
1. Responsible for a department that performs a single functional
task, such as finance or marketing
ii. General managers
5. Becoming a 1. Responsible for several departments that perform ditterent
New Manager functions, such as the manager of Macy's department store or a Ford
automobile factory.
a. Making the shift from individual identity to manager identity
i. Specialist; performs tasks à generalist; coordinates diverse tasks
ii. Gets things done through own ettorts à gets things done through
others
iii. An individual actor à a network builder
iv. Works relatively independently à works in highly interdependent
manner
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, Business Management Exam 1 Questions Correctly Answered.
6. Manager roles -Informational role - activities used to maintain and develop an
information net- work.
-Interpersonal role - relationships with others and are related to the human
skills
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