CERTIFIED QUALITY ENGINEER
EXAM BODY OF KNOWLEDGE
EXAM 2025 QUESTIONS AND
ANSWERS
Continuous improvement tools - ....ANSWER ...-Tools including lean, six sigma,
statistical process control (SPC), and total quality management.
Quality Management System (QMS) - ....ANSWER ...-A system that includes top
management's responsibility for establishing policies, objectives, and supporting quality
initiatives.
Benchmarking - ....ANSWER ...-The concept of benchmarking and why it may be
used.
Stakeholder - ....ANSWER ...-Identification and analysis of stakeholders.
Performance measurement tools - ....ANSWER ...-Tools such as cost-benefit
analysis used to measure performance.
Project management tools - ....ANSWER ...-Tools including Gantt charts and the
responsible, accountable, consulted and informed matrix (RACI).
...©️ 2025, ALL RIGHTS RESERVED 1
, Quality information system (QIS) - ....ANSWER ...-Basic elements of a QIS,
including data contributors, data types, access levels, flexibility for future needs, and
data analysis.
ASQ Code of Ethics for Professional Conduct - ....ANSWER ...-Guidelines for
appropriate behavior in situations requiring ethical decisions.
Leadership Principles and Techniques - ....ANSWER ...-Principles and techniques
for developing and organizing teams and leading quality initiatives.
Facilitator's roles and responsibilities - ....ANSWER ...-Roles and responsibilities
of a facilitator on a team.
Facilitation tools - ....ANSWER ...-Tools used with teams, including
brainstorming, nominal group technique, conflict resolution, and force-field analysis.
Communication Skills - ....ANSWER ...-Methods used for delivering information
and messages across all levels of the organization.
Customer relation tools - ....ANSWER ...-Tools such as customer satisfaction
surveys used to define, apply, and analyze customer relations.
Supplier management techniques - ....ANSWER ...-Techniques including supplier
qualification, certification, and evaluation.
Supplier ratings and performance improvement - ....ANSWER ...-Analysis of
supplier ratings and performance improvement results.
Business continuity - ....ANSWER ...-Understanding of business continuity,
resiliency, and contingency planning.
...©️ 2025, ALL RIGHTS RESERVED 2
EXAM BODY OF KNOWLEDGE
EXAM 2025 QUESTIONS AND
ANSWERS
Continuous improvement tools - ....ANSWER ...-Tools including lean, six sigma,
statistical process control (SPC), and total quality management.
Quality Management System (QMS) - ....ANSWER ...-A system that includes top
management's responsibility for establishing policies, objectives, and supporting quality
initiatives.
Benchmarking - ....ANSWER ...-The concept of benchmarking and why it may be
used.
Stakeholder - ....ANSWER ...-Identification and analysis of stakeholders.
Performance measurement tools - ....ANSWER ...-Tools such as cost-benefit
analysis used to measure performance.
Project management tools - ....ANSWER ...-Tools including Gantt charts and the
responsible, accountable, consulted and informed matrix (RACI).
...©️ 2025, ALL RIGHTS RESERVED 1
, Quality information system (QIS) - ....ANSWER ...-Basic elements of a QIS,
including data contributors, data types, access levels, flexibility for future needs, and
data analysis.
ASQ Code of Ethics for Professional Conduct - ....ANSWER ...-Guidelines for
appropriate behavior in situations requiring ethical decisions.
Leadership Principles and Techniques - ....ANSWER ...-Principles and techniques
for developing and organizing teams and leading quality initiatives.
Facilitator's roles and responsibilities - ....ANSWER ...-Roles and responsibilities
of a facilitator on a team.
Facilitation tools - ....ANSWER ...-Tools used with teams, including
brainstorming, nominal group technique, conflict resolution, and force-field analysis.
Communication Skills - ....ANSWER ...-Methods used for delivering information
and messages across all levels of the organization.
Customer relation tools - ....ANSWER ...-Tools such as customer satisfaction
surveys used to define, apply, and analyze customer relations.
Supplier management techniques - ....ANSWER ...-Techniques including supplier
qualification, certification, and evaluation.
Supplier ratings and performance improvement - ....ANSWER ...-Analysis of
supplier ratings and performance improvement results.
Business continuity - ....ANSWER ...-Understanding of business continuity,
resiliency, and contingency planning.
...©️ 2025, ALL RIGHTS RESERVED 2
