CPHRM SAMPLE TEST EXAM 2025
QUESTIONS AND ANSWERS
What are the four elements of the SBAR situational briefing model? - ANS Situation,
background, assessment, recommendation
Which of the following is not one of the patient rights enumerated in the Patient Self
Determination Act? - ANS Patients have the right to select their medication.
What is one advantage of a voluntary error reporting system over a mandatory error reporting
system? - ANS Voluntary systems elicit more reports from frontline practitioners.
What in particular is the process chain in a laboratory subject to? - ANS Variability.
A root cause analysis of inpatient suicides would be most likely to discover problems with -
ANS The physical environment.
What are the types of quality problems identified by the Institute of Medicine's Roundtable on
Health Care Quality? - ANS Misuse, Abuse, and Overuse.
Which of the following conditions must be met for a patient to no longer be deserving of
service under the Emergency Medical Treatment and Active Labor Act? - ANS The patient
must have provided the contact information of a person who can care for him upon discharge.
Who are most likely not to report errors? - ANS Primary care physicians.
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, When Computerized Provider Order Entry (CPOE) is implemented, that is almost always a
decline in - ANS Medication Errors.
Whenever possible, order should be by - ANS Dose
When a hospital notes that most errors are occurring at the sharp end what does that mean? -
ANS They occur during interaction between caregiver and patient (frontline...doctors,
nurses, etc.)
People make fewer errors when - ANS When staff work as a team.
Information from the Health Care Integrity and Protection Data Bank can be requested by -
ANS Professional societies with formal peer review.
What factors are included in a calculation of risk priority number? - ANS Severity of possible
adverse effects; likelihood of an adverse event, cost of controls.
When conducting a safety audit in an Emergency Department, what does an administrator need
to obtain first? - ANS A written set of safety standards.
What group reports information to the Health Care Integrity and Protection Data Bank? -
ANS Peer-review organizations.
In general how many steps should a failure modes and effects analysis proceed in each
direction? - ANS Two
What is the first and most important step in a disclosure conversation? - ANS Admitting error
and apologizing.
Copyright ©2025 THEBRIGHT ALL RIGHTS RESERVED 2
QUESTIONS AND ANSWERS
What are the four elements of the SBAR situational briefing model? - ANS Situation,
background, assessment, recommendation
Which of the following is not one of the patient rights enumerated in the Patient Self
Determination Act? - ANS Patients have the right to select their medication.
What is one advantage of a voluntary error reporting system over a mandatory error reporting
system? - ANS Voluntary systems elicit more reports from frontline practitioners.
What in particular is the process chain in a laboratory subject to? - ANS Variability.
A root cause analysis of inpatient suicides would be most likely to discover problems with -
ANS The physical environment.
What are the types of quality problems identified by the Institute of Medicine's Roundtable on
Health Care Quality? - ANS Misuse, Abuse, and Overuse.
Which of the following conditions must be met for a patient to no longer be deserving of
service under the Emergency Medical Treatment and Active Labor Act? - ANS The patient
must have provided the contact information of a person who can care for him upon discharge.
Who are most likely not to report errors? - ANS Primary care physicians.
Copyright ©2025 THEBRIGHT ALL RIGHTS RESERVED 1
, When Computerized Provider Order Entry (CPOE) is implemented, that is almost always a
decline in - ANS Medication Errors.
Whenever possible, order should be by - ANS Dose
When a hospital notes that most errors are occurring at the sharp end what does that mean? -
ANS They occur during interaction between caregiver and patient (frontline...doctors,
nurses, etc.)
People make fewer errors when - ANS When staff work as a team.
Information from the Health Care Integrity and Protection Data Bank can be requested by -
ANS Professional societies with formal peer review.
What factors are included in a calculation of risk priority number? - ANS Severity of possible
adverse effects; likelihood of an adverse event, cost of controls.
When conducting a safety audit in an Emergency Department, what does an administrator need
to obtain first? - ANS A written set of safety standards.
What group reports information to the Health Care Integrity and Protection Data Bank? -
ANS Peer-review organizations.
In general how many steps should a failure modes and effects analysis proceed in each
direction? - ANS Two
What is the first and most important step in a disclosure conversation? - ANS Admitting error
and apologizing.
Copyright ©2025 THEBRIGHT ALL RIGHTS RESERVED 2
