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Exam (elaborations)

: ISA 235 Exam – Complete Multiple-Choice Review | Verified Answers on MIS, BPMN, Security, Strategy, and Technology

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This document contains a verified and comprehensive set of multiple-choice questions and answers for the ISA 235 course, ideal for midterm and final exam preparation. It covers business process modeling (BPMN), information systems (MIS), cybersecurity (malware, authentication), Porter's models, business process improvement (automation, streamlining, reengineering), digital business models (Ebusiness, Ecommerce), Web 2.0/3.0 technologies, encryption, and cloud services. Detailed definitions and scenario-based Q&A provide full coverage for key MIS concepts.

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ISA 235
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Institution
ISA 235
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Uploaded on
July 7, 2025
Number of pages
36
Written in
2024/2025
Type
Exam (elaborations)
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ISA 235 exam questions with verified answers
________ is a way to improve the efficiency of business processes.


Workflow
Bottlenecks
Redundancy
Streamlining Ans✓✓✓ Redundancy


____________ is the process of computerizing manual tasks, making
them more efficient and effective, and dramatically lowering operational
costs.


Workflow
Swim lane
Automation
Streamlining Ans✓✓✓ Automation


_____________ is a contractual stipulation to ensure that ebusiness
participants do not deny their online actions.


Nonrepudiation
Irrevocability
No take-backsies
Fair information practice Ans✓✓✓ Nonrepudiation

,_______________ is a form of social engineering.


escalation of privelege
zombie farming
ransomware
pretexting Ans✓✓✓ pretexting


_______________ reroutes requests for legitimate websites to false
websites.


phishing
DDoS
a Trojan horse
pharming Ans✓✓✓ pharming


___________________ is (are) the first line of defense in organizational
information security.


An information security plan
People
Firewalls
Data Ans✓✓✓ People

,A __________ displays the path in which the process flows.




BPMN event
BPMN activity
BPMN flow
BPMN gateway Ans✓✓✓ BPMN flow


A __________ is an example of a token.


voice print
password
smart card
certificate Ans✓✓✓ smart card


A ___________ is a task in a business process.


BPMN event
BPMN activity
BPMN flow
BPMN gateway Ans✓✓✓ BPMN activity


A copyright protects the expression of an idea, not the idea itself.

, True
False Ans✓✓✓ True


A digital dashboard is a common tool to support:


TPS
Source documents
Visualization
Optimization Ans✓✓✓ Visualization


A folksonomy uses ____________________ to determine a
classification system.


a taxonomy
tacit knowledge
the semantic web
crowdsourcing Ans✓✓✓ crowdsourcing


A primary goal of information security is to reduce costs incurred from
________.


hackers
identity theft

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