BCOR 370 EVALUATION EXAM 2025/2026 QUESTIONS AND
ANSWERS RATED A+
✔✔principled negotiating (win-win) - ✔✔separate people from the problem
-attack the problem, not the people
-unite and face problem together
focus on interests, not positions
-objective is to satisfy underlying interests, positions only hinder
-identify interests and work toward solution that satisfies all
generate a variety of possibilities
-better chance of finding best one
-adversarial situations limit vision
-don't search for one "right"
insist on some fair standard
✔✔control - ✔✔the monitoring of activities and correcting deviations from standards
✔✔the control process - ✔✔defining an acceptable range of variation
✔✔types of control - ✔✔input, processes, output
✔✔input type of control - ✔✔feed-forward control, anticipates problems
✔✔processes type of control - ✔✔concurrent control, corrects problems as they happen
✔✔output type of control - ✔✔feedback control, corrects problems after they occur
✔✔titanic - ✔✔quality management example
✔✔quality management - ✔✔consistent conformance to customer expectations
✔✔Walt Disney (oswald the lucky rabbit) - ✔✔entrepreneur example
✔✔entrepreneurship - ✔✔the process of initiating a business venture, organizing the
necessary resources, and assuming the associated risks and rewards
✔✔entrepreneur - ✔✔someone who recognizes a viable idea for a business product or
service and carries it out
✔✔characteristics of entrepreneurs - ✔✔internal locus of control,
high energy level,
need to achieve,
self-confidence,
time sensitive (impatient),
, high tolerance for ambiguity
✔✔entrepreneur example - ✔✔University Girls Apparel
MTV
Famous Amos
Albert Einstein
✔✔management - ✔✔the process of achieving goals, effectively and efficiently, through
and with other people
✔✔Maslow's Hierarchy of Needs - ✔✔
✔✔ERG theory of motivation - ✔✔
✔✔two-factor theory of motivation - ✔✔
✔✔communications model - ✔✔
✔✔reinforcement theory - ✔✔BF Skinner -- a behavioral construct where individuals
may be rewarded or punished based on the consequences of their behavior
✔✔equity theory - ✔✔individuals are more motivated if they perceive they are being
treated as fairly as their fellow workers or those in other firms
✔✔types of controls - ✔✔standards, preliminary control (planning control - used as a
preventative measure to identify potential deficiencies before they occur), screening
control (real-time control -used to take corrective measures based on feedback during a
process should barriers arise), post-action control (used to assess results after a
process is complete in order to provide information for future planning
✔✔four management functions - ✔✔planning, organizing, leading, controlling
✔✔interpersonal roles - ✔✔managers build relationships with the people they work with
and act as a public symbol for the many people they represent
✔✔informational roles - ✔✔require managers to gather, asses, and communicate
information to individuals and teams in support of the organization's values, mission,
vision, and goals
✔✔decisional roles - ✔✔managers are responsible for making judgments and decisions
based on available information and analysis of the situation
✔✔administrative theory - ✔✔identifies the functions of management in an organization
and the principles needed to make sense of a complex set of organizational tasks
ANSWERS RATED A+
✔✔principled negotiating (win-win) - ✔✔separate people from the problem
-attack the problem, not the people
-unite and face problem together
focus on interests, not positions
-objective is to satisfy underlying interests, positions only hinder
-identify interests and work toward solution that satisfies all
generate a variety of possibilities
-better chance of finding best one
-adversarial situations limit vision
-don't search for one "right"
insist on some fair standard
✔✔control - ✔✔the monitoring of activities and correcting deviations from standards
✔✔the control process - ✔✔defining an acceptable range of variation
✔✔types of control - ✔✔input, processes, output
✔✔input type of control - ✔✔feed-forward control, anticipates problems
✔✔processes type of control - ✔✔concurrent control, corrects problems as they happen
✔✔output type of control - ✔✔feedback control, corrects problems after they occur
✔✔titanic - ✔✔quality management example
✔✔quality management - ✔✔consistent conformance to customer expectations
✔✔Walt Disney (oswald the lucky rabbit) - ✔✔entrepreneur example
✔✔entrepreneurship - ✔✔the process of initiating a business venture, organizing the
necessary resources, and assuming the associated risks and rewards
✔✔entrepreneur - ✔✔someone who recognizes a viable idea for a business product or
service and carries it out
✔✔characteristics of entrepreneurs - ✔✔internal locus of control,
high energy level,
need to achieve,
self-confidence,
time sensitive (impatient),
, high tolerance for ambiguity
✔✔entrepreneur example - ✔✔University Girls Apparel
MTV
Famous Amos
Albert Einstein
✔✔management - ✔✔the process of achieving goals, effectively and efficiently, through
and with other people
✔✔Maslow's Hierarchy of Needs - ✔✔
✔✔ERG theory of motivation - ✔✔
✔✔two-factor theory of motivation - ✔✔
✔✔communications model - ✔✔
✔✔reinforcement theory - ✔✔BF Skinner -- a behavioral construct where individuals
may be rewarded or punished based on the consequences of their behavior
✔✔equity theory - ✔✔individuals are more motivated if they perceive they are being
treated as fairly as their fellow workers or those in other firms
✔✔types of controls - ✔✔standards, preliminary control (planning control - used as a
preventative measure to identify potential deficiencies before they occur), screening
control (real-time control -used to take corrective measures based on feedback during a
process should barriers arise), post-action control (used to assess results after a
process is complete in order to provide information for future planning
✔✔four management functions - ✔✔planning, organizing, leading, controlling
✔✔interpersonal roles - ✔✔managers build relationships with the people they work with
and act as a public symbol for the many people they represent
✔✔informational roles - ✔✔require managers to gather, asses, and communicate
information to individuals and teams in support of the organization's values, mission,
vision, and goals
✔✔decisional roles - ✔✔managers are responsible for making judgments and decisions
based on available information and analysis of the situation
✔✔administrative theory - ✔✔identifies the functions of management in an organization
and the principles needed to make sense of a complex set of organizational tasks
