OM Exam 1
At a factory, the transformation process is ______________ change of raw materials and components
into products.
a locational
an imperceptible
a hympthetical
an irreversible
a physical - Answer-a physical
Which of the following is not true for business process reengineering?
It can reduce costs.
It can increase efficiency.
It involves redesigning processes.
It cannot be used to improve quality.
It involves asking why things are done in a certain way. - Answer-It cannot be used to improve quality.
What was the primary reason why American firms lost market dominance in many industries in the
1970s and 1980s?
after Richard Nixon was President, foreign consumers began to mistrust American firms
foreign government subsidies for business
,the Vietnam war had drained the economy of resources
they had become lax with a lack of competition in the 1950s and 1960s
OPEC oil embargoes - Answer-they had become lax with a lack of competition in the 1950s and 1960s
Which business function is responsible for planning, coordinating, and controlling the resources needed
to produce a company's products and services?
finance
operations management
marketing
human resources
engineering - Answer-operations management
Who wrote The Wealth of Nations in 1776, describing division of labor?
Henry Ford
Eli Whitney
Frederick Taylor
Adam Smith
James Watt - Answer-Adam Smith
Managing the transformation of inputs into goods and services is:
as old as time.
a direct contributor to the curved earth syndrome.
a design of Frederick Taylor.
a post industrial era process.
a twenty-first century developed process. - Answer-as old as time.
,Which of the following is not an input?
services
technology
information
managers
buildings - Answer-services
Operations Management is responsible for increasing the organization's efficiency, which means the
company will be able to
increase the number of positions under the managers position
add to the engineering process
take for granted current operations
eliminate activities that do not add value
increasing purchasing opportunities - Answer-eliminate activities that do not add value
An example of an operation that does not add value is
filling the underground gasoline tanks at a service station
moving luggage from a cab to the airport ticket counter
making a wedding cake
moving components to a warehouse for storage until the factory needs them
removing iron ore from the ground and shipping it to a steel mill - Answer-moving components to a
warehouse for storage until the factory needs them
Which initially successful web-based home delivery company had to shut down in 2001 due to
inadequate management of its operations?
Kramer.com
, Neptune.com
Time Saver.com
Kozmo.com
Contact.com - Answer-Kozmo.com
What are long-term decisions that set the direction for the entire organization called?
strategic
directional
distant
operational
tactical - Answer-strategic
Which famous economist once suggested that, The production problem has been solved.?
John Maynard Keynes
Irving Fisher
Adam Smith
John Nash
John Kenneth Galbraith - Answer-John Kenneth Galbraith
Every business is managed through what three major functions?
marketing
engineering
finance
purchasing
human resources
At a factory, the transformation process is ______________ change of raw materials and components
into products.
a locational
an imperceptible
a hympthetical
an irreversible
a physical - Answer-a physical
Which of the following is not true for business process reengineering?
It can reduce costs.
It can increase efficiency.
It involves redesigning processes.
It cannot be used to improve quality.
It involves asking why things are done in a certain way. - Answer-It cannot be used to improve quality.
What was the primary reason why American firms lost market dominance in many industries in the
1970s and 1980s?
after Richard Nixon was President, foreign consumers began to mistrust American firms
foreign government subsidies for business
,the Vietnam war had drained the economy of resources
they had become lax with a lack of competition in the 1950s and 1960s
OPEC oil embargoes - Answer-they had become lax with a lack of competition in the 1950s and 1960s
Which business function is responsible for planning, coordinating, and controlling the resources needed
to produce a company's products and services?
finance
operations management
marketing
human resources
engineering - Answer-operations management
Who wrote The Wealth of Nations in 1776, describing division of labor?
Henry Ford
Eli Whitney
Frederick Taylor
Adam Smith
James Watt - Answer-Adam Smith
Managing the transformation of inputs into goods and services is:
as old as time.
a direct contributor to the curved earth syndrome.
a design of Frederick Taylor.
a post industrial era process.
a twenty-first century developed process. - Answer-as old as time.
,Which of the following is not an input?
services
technology
information
managers
buildings - Answer-services
Operations Management is responsible for increasing the organization's efficiency, which means the
company will be able to
increase the number of positions under the managers position
add to the engineering process
take for granted current operations
eliminate activities that do not add value
increasing purchasing opportunities - Answer-eliminate activities that do not add value
An example of an operation that does not add value is
filling the underground gasoline tanks at a service station
moving luggage from a cab to the airport ticket counter
making a wedding cake
moving components to a warehouse for storage until the factory needs them
removing iron ore from the ground and shipping it to a steel mill - Answer-moving components to a
warehouse for storage until the factory needs them
Which initially successful web-based home delivery company had to shut down in 2001 due to
inadequate management of its operations?
Kramer.com
, Neptune.com
Time Saver.com
Kozmo.com
Contact.com - Answer-Kozmo.com
What are long-term decisions that set the direction for the entire organization called?
strategic
directional
distant
operational
tactical - Answer-strategic
Which famous economist once suggested that, The production problem has been solved.?
John Maynard Keynes
Irving Fisher
Adam Smith
John Nash
John Kenneth Galbraith - Answer-John Kenneth Galbraith
Every business is managed through what three major functions?
marketing
engineering
finance
purchasing
human resources
