QUESTIONS AND ANSWERS
FAM outlines the policies and procedures for Flight Operations - ANS Cabin Procedures
Security
Flight Attendant Flight/Duty/Rest Requirements
International Procedures
Communication Procedures
Guest Experience
Cabin Crew Member Procedures
Flight Attendants are responsbible for - ANS providing high quality customer service to guest
and individuals needs. Read interpret and demo safety briefings to guest comply to all company
and regulatory securty and safety procedures. Communicate with crew scheduling and the
captain when they become aware that they will exceed duty time limitations before their flight.
Managae crew & guest in any onboard medical emergency security threats, provide leadership
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,and direction with professional image well groomed and sell snacks and beverages use
computers for data entry.
LOES/LOEP - ANS will be issued for the orignal and all revisions to the FAM is required by the
FAA and its the controlling fef. for the page currency of the manual and is to be used to verify
that all pages of the manual are current. Only most current shall be retained in the FAM.
What is the FAM holder responsiblity in maintaining the FAM - ANS in a current status by
promptly incorporating all revisions and bullentins each spirit airlines member shall have the
manual or appropriate parts of its accessible when performing their assigned duties.
Information of an immediate and/or temporary nature will be contained in - ANS Read File
or Bulletin
Describe the three ways a Read File is distrubuted - ANS To each base for posting as a paper
copy
Emailed to applicable comapny email addressess
placed in the read file binder to each base.
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,Each crew member is responsible for ensuring they are updated with current read file
information at check-in for their trip pairing. - ANS True
Flight Attendants Bulletins provide - ANS critical procedual operating infor more rapidly than
possible with regular manaual revision method background, explanatory or educational
material when it would help ensure a proper understanding of aircraft system and procedures
materials that may not be appropriate as regular subject matter.
Flight Attendant A, the Lead Flight Attendant, has what responsiblities - ANS Cabin
Cabin Service
Guest dispute resolution aboard the aircraft
Maintaining complainace with FARS and company policy and procedures within cabin.
Flight Attendant A must always be kept aware of cabin events, and all remaining Flight
Attendants have the responsiblity to keep FA-A informed - ANS True
Each Crew Member must have in their possession at all times while on duty: - ANS Passport
U.S. Permanetn Resident Card (if applicable)
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, Company ID
FAM
List some of the other required items specified in training - ANS Flashlight
Watch
It is the responsiblity of all crew members to ensure a current and legible copy of the front and
back of Flight Attendant certifcates and passports with signatures be sent to the Training
Records Department - ANS True
Flight Attendants are required to renew their passports prior to expiration - ANS True
No Person may serve as a required Crewmember, mor may he be assigned to serve on a Spirit
Airlines aircraft unless that person has satisfactorly completed Spirit Airlines FAA-approved
Annual Recertification Training curreiculum and competency check in the preceding _____
calendar months. - ANS Twelve (12)
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