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D356 HR Technology – Verified Questions and Answers (WGU Human Resource Information Systems & eHRM Study Guide)

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This document presents a comprehensive set of verified questions and answers for the WGU D356 HR Technology course. It covers all essential topics including HRIS functions, systems development life cycle (SDLC), eHRM strategies, vendor selection, benchmarking, compliance reporting, workforce analytics, and change management models such as Kotter’s and Lewin’s. Ideal for students preparing for HR tech assessments or seeking practical HRIS application knowledge.

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HR Technology - D356 questions with verified
answers
A business analyst is developing a data flow diagram (DFD) to
document the human resource information system (HRIS) function of
administering job requisitions.


Which symbol should this business analyst use to represent the job
requisitions? Ans✓✓✓ Data store


A business analyst is developing a data flow diagram (DFD) to
document the human resource information system (HRIS) function of
administering job requisitions.
Which symbol should this business analyst use to represent the job
requisitions? Ans✓✓✓ Data store


A candidate visits a company website to learn more about the company
culture and reads about the company on a review site. The candidate
decides that the company may not be the right fit and decides not to
apply for the open job position.
Which term is described in this example? Ans✓✓✓ Self-selection


A company has a goal of increasing efficiency through automation.
Several systems are implemented in different departments, including
human resources (HR). Efficiency goals are met, including
implementing an online open enrollment process and self-service access
to the human resource information system (HRIS).

,Which HRIS customer type benefited directly from the HRIS changes?
Ans✓✓✓ Employees


A company is aware that the effectiveness of its recruiting efforts could
be impacted by employee comments on social media. The human
resources (HR) department creates a social media policy that addresses
this potential situation.


Which relationship between human resources (HR) enterprise resource
planning systems (ERPs), human resources management (HRM)
practices, and strategic HRM does this scenario demonstrate? Ans✓✓✓
Strategic HRM influencing HRM practices


A company recognizes that many of its skilled workers will reach
retirement age in the next 10 years. They set up long-term plans to
replace the workers as they retire.
Which term does this scenario describe? Ans✓✓✓ Strategic
realignment


A company wants to implement a system that allows it to control costs
by reducing the number of HR inquiries that require direct staff
involvement.


Which system should the organization apply to achieve this goal?
Ans✓✓✓ Self-service portals

,A company wants to implement a system that allows it to control costs
by reducing the number of HR inquiries that require direct staff
involvement.
Which system should the organization apply to achieve this goal?
Ans✓✓✓ Self-service portals


A company's benefit-cost team asks an expert to use direct estimation to
determine whether a new human resource information system (HRIS)
makes sense.
Which type of benefit is this method used to estimate? Ans✓✓✓ Legal
requirements compliance


A company's HR works from the idea that the managers and leaders
within the company are the HR department's customers. HR aims to add
value to other departments and reduce their costs.


Which HR structure is this department operating under? Ans✓✓✓
Shared-service center


A company's HR works from the idea that the managers and leaders
within the company are the HR department's customers. HR aims to add
value to other departments and reduce their costs.
Which HR structure is this department operating under? Ans✓✓✓
Shared-service center


A global manufacturer has centralized its human resources (HR)
department so that all HR staff work at the corporate office. The

, manufacturer has increased HR service offerings by adding vendors to
provide leave of absence administration.
Which HR administrative approach did this organization take?
Ans✓✓✓ Human resources outsourcing (HRO)


A global manufacturer purchases new production equipment for its
division in Mexico. To help ensure the equipment start-up plan is
successful, the training and development manager requests a report from
the human resource information system (HRIS) reflecting the
technicians that have been in their role for over three years and are
proficient in speaking and writing Spanish.
What is the training needs analysis level that is the focus of this request?
Ans✓✓✓ Job requirements


A hospital is hiring environmental services employees who will collect
and dispose of trash.
Which adjustment is needed to the organization's usual recruitment
system to ensure greater candidate diversity? Ans✓✓✓ Hold a job fair
in a targeted area


A human resources (HR) administrator at an enterprise-level company is
demonstrating how nonsupervisory employees can use the employee
self-service (ESS) HR portal of a human resource information system
(HRIS).


Which activity can the employees perform in this portal? Ans✓✓✓ Add
a new dependent to benefits

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