NAB EXAM- HUMAN RESOURCES QUIZZES
AND ANSWERS
Adverse Impact ANS - under the Civil Rights Act of 1964 and its ammendments, adverse impact occurs
whenever the selection rate for any protected group is less than 80% of the rate for the group with the
highest rate. The focus in on the hiring standard used by the employer as a method of screening
applicants. "The burden of proof is on the employer to show that a hiring standard is job related" (allen,
2008, p.420).
Affirmative Action ANS - Review of a facility's hiring practices (recruiting, advertising, and data on the
applicants) by the federal government to ensure conformity to the 1964 Civil Rights Act and its
amendments. Legal violations can be processed it if is determined at the facility has discriminated based
on age, sex, marital status, race, religion, handicap or national origin.
Arbitration ANS - utilization of a third party to resolve disputes
Bargaining Unit ANS - determination by the National Labor Relations Board of which workers will be
grouped together for the purposes of forming or taking steps towards forming a union.
Benefits (Fringe Benefits) ANS - Compensation other than cash wages paid to workers, such as paid
vacation/leave, paid health insurance and retirement plans.
Career Ladder ANS - paths or promotion routes established by the organization along which employees
can seek to progress, such as financial assistance and release time to CNAs who seek to become a
licensed nurse, or an lpn who seeks to become a registered nurse
Career Paths ANS - defined avenues for upward mobility available to employees within an organization
Clinical approach to Hiring Decision ANS - a hiring technique in which the employer makes the decision
after reviewing all the information in hand about the match of the applicant and the job
, Coaching ANS - either help given by a superior to a subordinate, or personal assistance from a person
who is not the employee's supervisor, but may be a manager of another division, or from outside the
company.
Collective Bargaining ANS - bargaining by groups of workers recognized and constituted through
supervised election procedures under the National Labor Relations Board.
Compensation Management ANS - determining and administering wage, incentive, and benefit
programs for a facility
Compensation Theory ANS - ideas or approaches to the functions of wages and benefits in motivating
employees to meet the requirements of the employer, see, e.g. equity theory
Controlling ANS - as a managerial behavior determination by administration of how well jobs have been
done and what progress is being made to achieve the organization goals, then taking necessary
corrective actions to achieve these goals.
Cost of Living Allowance ANS - upward adjustments in wages during times of inflation to assist workers
to maintain their purchasing power.
Cultural Competency ANS - the ability of service agencies to understand the world view of clients of
different cultures, and adapt practices to ensure their effectiveness
Cultural Diversity ANS - the mosaic of individuals and groups with varying backgrounds, experiences,
styles, perceptions, values and beliefs
Discrimination ANS - the use of any selection procedure which has an adverse impact on the hiring,
promotion or other employment or membership opportunities of members of any race, age, religion,
marital status, sex or national origin
Employee Assistance Program (EAP) ANS - 24-hour, seven-day-a-week confidential telephone service
providing assistance to employees on matters such as child and elder care, substance abuse, financial
counseling, etc.
AND ANSWERS
Adverse Impact ANS - under the Civil Rights Act of 1964 and its ammendments, adverse impact occurs
whenever the selection rate for any protected group is less than 80% of the rate for the group with the
highest rate. The focus in on the hiring standard used by the employer as a method of screening
applicants. "The burden of proof is on the employer to show that a hiring standard is job related" (allen,
2008, p.420).
Affirmative Action ANS - Review of a facility's hiring practices (recruiting, advertising, and data on the
applicants) by the federal government to ensure conformity to the 1964 Civil Rights Act and its
amendments. Legal violations can be processed it if is determined at the facility has discriminated based
on age, sex, marital status, race, religion, handicap or national origin.
Arbitration ANS - utilization of a third party to resolve disputes
Bargaining Unit ANS - determination by the National Labor Relations Board of which workers will be
grouped together for the purposes of forming or taking steps towards forming a union.
Benefits (Fringe Benefits) ANS - Compensation other than cash wages paid to workers, such as paid
vacation/leave, paid health insurance and retirement plans.
Career Ladder ANS - paths or promotion routes established by the organization along which employees
can seek to progress, such as financial assistance and release time to CNAs who seek to become a
licensed nurse, or an lpn who seeks to become a registered nurse
Career Paths ANS - defined avenues for upward mobility available to employees within an organization
Clinical approach to Hiring Decision ANS - a hiring technique in which the employer makes the decision
after reviewing all the information in hand about the match of the applicant and the job
, Coaching ANS - either help given by a superior to a subordinate, or personal assistance from a person
who is not the employee's supervisor, but may be a manager of another division, or from outside the
company.
Collective Bargaining ANS - bargaining by groups of workers recognized and constituted through
supervised election procedures under the National Labor Relations Board.
Compensation Management ANS - determining and administering wage, incentive, and benefit
programs for a facility
Compensation Theory ANS - ideas or approaches to the functions of wages and benefits in motivating
employees to meet the requirements of the employer, see, e.g. equity theory
Controlling ANS - as a managerial behavior determination by administration of how well jobs have been
done and what progress is being made to achieve the organization goals, then taking necessary
corrective actions to achieve these goals.
Cost of Living Allowance ANS - upward adjustments in wages during times of inflation to assist workers
to maintain their purchasing power.
Cultural Competency ANS - the ability of service agencies to understand the world view of clients of
different cultures, and adapt practices to ensure their effectiveness
Cultural Diversity ANS - the mosaic of individuals and groups with varying backgrounds, experiences,
styles, perceptions, values and beliefs
Discrimination ANS - the use of any selection procedure which has an adverse impact on the hiring,
promotion or other employment or membership opportunities of members of any race, age, religion,
marital status, sex or national origin
Employee Assistance Program (EAP) ANS - 24-hour, seven-day-a-week confidential telephone service
providing assistance to employees on matters such as child and elder care, substance abuse, financial
counseling, etc.
