CHL IAHCSMM EXAM QUESTIONS WITH COMPLETE
SOLUTIONS
A central service leader must be able to solicit input from CS
team: True or False Correct Answers True
A COLLECTION OF STATISTICAL DATA ABOUT A
CENTRAL SERVICE DEPARTMENGTS KEY
PERFORMANCE INDICATORS THAT INDICATES THAT
EXTENT TO WHICH GOALS ARE BEING ATTAINED IS
CALLED A: Correct Answers DASHBOARD
A collection of statistical data about a central service
departments key performance indicators that indicates the extent
to which goals are being attained is called a Correct Answers
Dash board
A court order for a witness to appear at a specific time and place
to testify and/or order to produce documents Correct Answers
Subpoena
A financial arrangement in which era para vender Tardis a pre-
established amount for instrument repair services performed for
a facility during the specified time period Correct Answers Flat
free
A FORMAL, OBJECTIVE AND COMPREHENSIVE
RATING OR EVALUATION OF AN EMPLOYEE Correct
Answers PERFORMANCE APPRAISAL
,A GRAPHIC USUALLY PRESENTED AS A FLOW
OUTLINE THAT IDENTIFIES POSITION TITLES AND
RELATIONSHIP IN AN ORGANIZATION: Correct Answers
ORGANIZATIONAL CHART
A graphic usually presented as a flow outline that identifies
position titles and relationships in an organization. Correct
Answers organization chart
A LICENSED PROFESSIONAL WHO FOCUSES ON THE
AESTHETIC DESIGN OF BUILDINGS AND SPACES,
STRUCTURES, MECHANICAL SYSTEMS, ACOUSTICS,
REGULATORY, AND OTHER REQUIREMENTS NEEDED
TO MAKE BUILDINGS USEFUL AND SAFE FOR THEIR
OCCUPANCY: Correct Answers ARCHITECT
A MEASURABLE ASSESS FACTOR SUCH AS ITEM
ACCURACY, CASE CARTS PER TECHNICIAN, AND
STERILIZATION ACCURACY IS CALLED A: Correct
Answers KEY PERFORMANCE INDICATOR (KPI)
A measurable assessment factor such as an item accuracy, case,
carts per technician and sterilization accuracy is called Correct
Answers (KPI) KEY PERFORMANCE INDICATOR
A MULTI-DISCIPLINARY PROCESS THAT FOCUSES ON
REDUCING RISK FROM INFECTION THROUGHOUT
PLANNING, DESIGN, AND CONSTRUCTION
(INCLUDING RENOVATION) ACTIVITIES UNDERTAKEN
BY A HEALTHCARE FACILITY: Correct Answers
INFECTION CONTROL RISK ASSESSMENT (PSA)
, a non infectious inflammation of the Interior segment of the eye
that has complications of cataract or other anterior segment eye
surgery Correct Answers TASS
A PERSON WHO SERVES AS AN EXAMPLE IN A
DESIRED BEHAVIORS IS: Correct Answers A ROLE
MODEL
A policy that permits no amount of leniency regarding harassing
behavior: Correct Answers Zero tolerance policy
A PROGRAM DESIGNED TO MODIFY EMPLOYEE
BEHACIOR THROUGH A SERIES OF INCREASINGLY
SERIOUS PUNISHMENTS FOR UNACCEPTABLE
BEHAVIOR: Correct Answers PROGRESSIVE DISCIPLINE
A REQUEST MADE TO PROSPECTIVE ARCHITECTS,
CONTRACTORS/BUILDERS, SUPPLIES, OR OTHERS TO
LEARN THE PRICE OF A PRODUCT OR SERVICE Correct
Answers REQUEST FOR PROPOSAL
A REVISION TO A CONSTRUCTION PURCHASE ORDER
ISSUED BY A BUYER TO A CONTRACTOR OR SERVICE
PROVIDER: Correct Answers CHANGE ORDER
A SCHEDULING TOOL USED TO DETERMINE THE
NUMBER OF LABOR HOURS REQUIRED FOR EACH
POSITION AND EACH SHIFT TO MEET PROCESSING
REQUIREMENTS WHILE MAINTAINING QUALITY
STANDARDS: Correct Answers STAFFING PLAN
SOLUTIONS
A central service leader must be able to solicit input from CS
team: True or False Correct Answers True
A COLLECTION OF STATISTICAL DATA ABOUT A
CENTRAL SERVICE DEPARTMENGTS KEY
PERFORMANCE INDICATORS THAT INDICATES THAT
EXTENT TO WHICH GOALS ARE BEING ATTAINED IS
CALLED A: Correct Answers DASHBOARD
A collection of statistical data about a central service
departments key performance indicators that indicates the extent
to which goals are being attained is called a Correct Answers
Dash board
A court order for a witness to appear at a specific time and place
to testify and/or order to produce documents Correct Answers
Subpoena
A financial arrangement in which era para vender Tardis a pre-
established amount for instrument repair services performed for
a facility during the specified time period Correct Answers Flat
free
A FORMAL, OBJECTIVE AND COMPREHENSIVE
RATING OR EVALUATION OF AN EMPLOYEE Correct
Answers PERFORMANCE APPRAISAL
,A GRAPHIC USUALLY PRESENTED AS A FLOW
OUTLINE THAT IDENTIFIES POSITION TITLES AND
RELATIONSHIP IN AN ORGANIZATION: Correct Answers
ORGANIZATIONAL CHART
A graphic usually presented as a flow outline that identifies
position titles and relationships in an organization. Correct
Answers organization chart
A LICENSED PROFESSIONAL WHO FOCUSES ON THE
AESTHETIC DESIGN OF BUILDINGS AND SPACES,
STRUCTURES, MECHANICAL SYSTEMS, ACOUSTICS,
REGULATORY, AND OTHER REQUIREMENTS NEEDED
TO MAKE BUILDINGS USEFUL AND SAFE FOR THEIR
OCCUPANCY: Correct Answers ARCHITECT
A MEASURABLE ASSESS FACTOR SUCH AS ITEM
ACCURACY, CASE CARTS PER TECHNICIAN, AND
STERILIZATION ACCURACY IS CALLED A: Correct
Answers KEY PERFORMANCE INDICATOR (KPI)
A measurable assessment factor such as an item accuracy, case,
carts per technician and sterilization accuracy is called Correct
Answers (KPI) KEY PERFORMANCE INDICATOR
A MULTI-DISCIPLINARY PROCESS THAT FOCUSES ON
REDUCING RISK FROM INFECTION THROUGHOUT
PLANNING, DESIGN, AND CONSTRUCTION
(INCLUDING RENOVATION) ACTIVITIES UNDERTAKEN
BY A HEALTHCARE FACILITY: Correct Answers
INFECTION CONTROL RISK ASSESSMENT (PSA)
, a non infectious inflammation of the Interior segment of the eye
that has complications of cataract or other anterior segment eye
surgery Correct Answers TASS
A PERSON WHO SERVES AS AN EXAMPLE IN A
DESIRED BEHAVIORS IS: Correct Answers A ROLE
MODEL
A policy that permits no amount of leniency regarding harassing
behavior: Correct Answers Zero tolerance policy
A PROGRAM DESIGNED TO MODIFY EMPLOYEE
BEHACIOR THROUGH A SERIES OF INCREASINGLY
SERIOUS PUNISHMENTS FOR UNACCEPTABLE
BEHAVIOR: Correct Answers PROGRESSIVE DISCIPLINE
A REQUEST MADE TO PROSPECTIVE ARCHITECTS,
CONTRACTORS/BUILDERS, SUPPLIES, OR OTHERS TO
LEARN THE PRICE OF A PRODUCT OR SERVICE Correct
Answers REQUEST FOR PROPOSAL
A REVISION TO A CONSTRUCTION PURCHASE ORDER
ISSUED BY A BUYER TO A CONTRACTOR OR SERVICE
PROVIDER: Correct Answers CHANGE ORDER
A SCHEDULING TOOL USED TO DETERMINE THE
NUMBER OF LABOR HOURS REQUIRED FOR EACH
POSITION AND EACH SHIFT TO MEET PROCESSING
REQUIREMENTS WHILE MAINTAINING QUALITY
STANDARDS: Correct Answers STAFFING PLAN
