SOLVED!!
When can a child sit on a mother's lap or knee? - ANSWER When they are less than 3
years old
Where can a child sit on a mother's lap or knee? - ANSWER Sit in the back rear seats
A mother needs to urgently go to hospital she sits in the back rear of your saloon taxi
with her 3 children putting the child under 3 years old on her lap (knee). Just as you are
about to move off the father comes running and sits in the empty front passenger seat.
Do you take them? - ANSWER No, you are only insured for 4 passengers in your
saloon
The driver shall take all reasonable precautions to ensure the safety of persons
conveyed in or entering or alighting from a Private Hire Vehicle driven, by hire or in their
charge. - ANSWER True
What age can you have your taxi driving medical exam? - ANSWER Up to 45 years and
then every 5 years afterwards
How many times must you have your medical exam when you are over 65 years of
age? - ANSWER Every year
If you believe that a child is under sexual abuse who do you contact? - ANSWER The
police
A drunk woman wants to sit in the front and you tell her sit in the back or you are going
to refuse to take her. What is she allowed to do? - ANSWER She can sit anywhere that
she likes (in the front seat)
Who is responsible for passengers under 14 to wear their seatbelts? - ANSWER The
driver
Who is responsible for passengers over 14 to wear their seatbelts? - ANSWER The
driver
A four year old child sits on their mother's lap in the back of your Private Hire Vehicle. Is
this allowed? - ANSWER No
You pick up two disabled passengers, you charge them extra because they are
disabled. Is that acceptable? - ANSWER No
, Your vehicle is licenced for 4 passengers. When you get to your booking there are three
small children only. What should you do? - ANSWER Refuse to carry
If a member of the public approaches you when you are on duty in a Private Hire
Vehicle and asks you to take them somewhere and they have not made a booking with
the base, should you? - ANSWER Refuse to take them
An elderly person asks you to take their shopping into their house, you should. -
ANSWER Politely refuse and take it to their front door
State which of the following is your responsibility? - ANSWER Duty of care - make sure
vulnerable passengers are safe
Treat all passengers with dignity and respect
Whistle blowing - in respect to other drivers/other services/ staff
Failure to provide adequate food or clothing is a type of abuse? - ANSWER Yes
A child is a person under the age of: - ANSWER 18
You are offered a sexual favour in place of payment, what should you do? - ANSWER
Decline and report it to your operator
If you're concerned about a vulnerable child you should? - ANSWER Contact MASH -
Multi Agency Safeguarding Hub
You pick up a vulnerable passenger, should you let your operator know what time you
picked them up and dropped them off? - ANSWER Yes
Is it good practice to double up on bookings? - ANSWER No
Can a driver charge a fare higher than that displayed on the meter at the
termination of the journey? - ANSWER No
What is the time limit for depositing property left in a Private Hire Vehicle
or a hackney carriage by a passenger? - ANSWER Within 24 hours
Is the driver of a Private Hire Vehicle or hackney carriage required to give a written
receipt for the fare if requested? - ANSWER Yes
Apart from carrying out the journey what other assistance may be required of a licenced
driver by a passenger? - ANSWER Getting in and out of the car Safety seat belt
Luggage
Explain what the term 'illegal plying for hire' means for a private hire driver: - ANSWER
Picking up passengers off the streets without bookings