Exam Questions and CORRECT Answers
Record - CORRECT ANSWER - stored information made or received by an organization
that is evidence of its operations and has value requiring its retention for a specific period of time
Transaction Document - CORRECT ANSWER - record used in an organization's day-to-
day operations (invoices, sales, orders, bank checks)
Reference Document - CORRECT ANSWER - record containing information needed to
carry on the operations of a firm over long periods (business letters, reports)
External Record - CORRECT ANSWER - record created for use outside an organization
(letters, faxes)
Internal Record - CORRECT ANSWER - record that contains information needed to
operate an organization (payroll records, bulletins)
Electronic Record - CORRECT ANSWER - record stored on electronic media that can
easily be readily accessed or changed
E-mail - CORRECT ANSWER - systems that enables users to compose, transmit, receive,
and manage electronic documents and images across networks
Wiki - CORRECT ANSWER - a page or collection of web pages that allows people who
access it to contribute or modify content
Blog - CORRECT ANSWER - (web log) shared, online journal