Cope health scholars study guide UPDATED
ACTUAL Exam Questions and CORRECT
Answers
TKO - CORRECT ANSWER - to keep open (refers to IV line)
HIPAA - CORRECT ANSWER - The Health Insurance Portability and Accountability Act (is
established to protect the privacy and security of health information and provide individuals with
certain rights to their health information)
BM - CORRECT ANSWER - bowel movement
NPO - CORRECT ANSWER - Non per os (nothing by mouth, must withold all oral food and
liquid from patient)
PHI - CORRECT ANSWER - Protected Health Information (includes info about a persons,
physical health, mental health, provided care and payment for that care)
PPE - CORRECT ANSWER - Personal Protection Equipment (equipment used to reduce
exposure to and protect against, infections)
HCAHPS - CORRECT ANSWER - Hospital Consumer Assessment of Healthcare Providers
and Systems (patient experience survey, determines 25% value based incentive payments back to
hospital to reward quality)
TJC - CORRECT ANSWER - The Joint Commission; on-site survey every 3 years; standards
for accreditation: National Patient Safety Goals (NPSGs) (accredites and certifies over 21000
healthcare organizations and programs)
OSHA - CORRECT ANSWER - Occupational Safety and Hazard Administration (creates and
regulates standards for practices within the workplace)
, POLST - CORRECT ANSWER - Physician order for life sustaining treatment (an approach to
end of life planning based on conversations between patients, loved ones and healthcare
providers)
Rescheduled shift - CORRECT ANSWER - May be done > 48 hours in advance (3 allotments
per rotation)
Excused missed shift - CORRECT ANSWER - when a scholar emails DC and/or uses CORE
w/i 48 hours of the shift
Unexcused missed shift - CORRECT ANSWER - when scholar fails to email DC and/or use
CORE w/i 48 hours of the shift
Types of program hours - CORRECT ANSWER - 1. Training
2. Floor
3. Meeting
4. Recruitment, projects
Records Compliance - CORRECT ANSWER - CPR is to be renewed every 2 years, TB is to
be renewed every 1 year
11 HCAHPS measures - CORRECT ANSWER - 1. Communication about pain
2. Environmental quietness
3. Nurse communication
4. Responsiveness of hospital staff
5. Care transitioning
6. Environmental cleanliness
7. Discharge info
8. Physican communication
ACTUAL Exam Questions and CORRECT
Answers
TKO - CORRECT ANSWER - to keep open (refers to IV line)
HIPAA - CORRECT ANSWER - The Health Insurance Portability and Accountability Act (is
established to protect the privacy and security of health information and provide individuals with
certain rights to their health information)
BM - CORRECT ANSWER - bowel movement
NPO - CORRECT ANSWER - Non per os (nothing by mouth, must withold all oral food and
liquid from patient)
PHI - CORRECT ANSWER - Protected Health Information (includes info about a persons,
physical health, mental health, provided care and payment for that care)
PPE - CORRECT ANSWER - Personal Protection Equipment (equipment used to reduce
exposure to and protect against, infections)
HCAHPS - CORRECT ANSWER - Hospital Consumer Assessment of Healthcare Providers
and Systems (patient experience survey, determines 25% value based incentive payments back to
hospital to reward quality)
TJC - CORRECT ANSWER - The Joint Commission; on-site survey every 3 years; standards
for accreditation: National Patient Safety Goals (NPSGs) (accredites and certifies over 21000
healthcare organizations and programs)
OSHA - CORRECT ANSWER - Occupational Safety and Hazard Administration (creates and
regulates standards for practices within the workplace)
, POLST - CORRECT ANSWER - Physician order for life sustaining treatment (an approach to
end of life planning based on conversations between patients, loved ones and healthcare
providers)
Rescheduled shift - CORRECT ANSWER - May be done > 48 hours in advance (3 allotments
per rotation)
Excused missed shift - CORRECT ANSWER - when a scholar emails DC and/or uses CORE
w/i 48 hours of the shift
Unexcused missed shift - CORRECT ANSWER - when scholar fails to email DC and/or use
CORE w/i 48 hours of the shift
Types of program hours - CORRECT ANSWER - 1. Training
2. Floor
3. Meeting
4. Recruitment, projects
Records Compliance - CORRECT ANSWER - CPR is to be renewed every 2 years, TB is to
be renewed every 1 year
11 HCAHPS measures - CORRECT ANSWER - 1. Communication about pain
2. Environmental quietness
3. Nurse communication
4. Responsiveness of hospital staff
5. Care transitioning
6. Environmental cleanliness
7. Discharge info
8. Physican communication
