NAFA Maintenance Management
questions and verified answers |graded
A+
Define preventive maintenance - ANS✔✔Services and/or checks scheduled based
on measurable intervals which are designed to keep vehicles and equipment
functioning properly
Define demand or breakdown maintenance. - ANS✔✔On an unscheduled basis,
which is referred to as demand, or breakdown maintenance.
What is the difference between Benchmarking and key performance indicators
(KPI's)? - ANS✔✔benchmarking is a process used in management to evaluate
certain aspects of processes in relation to industry best practices, performance
metrics can be defined as a system of parameters or ways of quantitative and
periodic assessment of a process that is to be measured, as well as the system to
carry out and assess such measurements
Define motor vehicle maintenance, - ANS✔✔inspection, lubrication, adjustment,
cleaning, testing, and replacing components that have failed or are on the verge
of failure
What impact does lack of maintenance have on the vehicles? - ANS✔✔If
maintenance is not performed on a periodic basis, the life-span of the vehicles will
be reduced, requiring their replacement or that of their more costly systems/
components at a date earlier than should be expected.
, What are the various actions associated with vehicle maintenance.
(ANS✔✔inspection, lubrication, adjustment, cleaning, testing, and replacing
components that have failed or are on the verge of failure
What impact does lack of maintenance have on the drivers? ANS✔✔Employees
using the vehicles will be greatly inconvenienced, their productivity will drop, a
work backlog will invariably develop and the vehicle maintenance personnel may
be blamed.
What impact does lack of maintenance have on the vehicle maintenance
department? - ANS✔✔The workload of the maintenance department will be
characterized by extreme peaks and valleys, requiring overtime or temporary help
to reduce the peaks. During the 8 valley periods, portions of the maintenance
workforce will be idle.
What impact does lack of maintenance have on budget forecasting? ANS✔✔will
be unable to forecast maintenance budget, not only from a personnel aspect, but
from an outlay of cash of parts and supplies
What impact does a thorough maintenance program have on vehicle
remarketing? - ANS✔✔When the time comes to replace vehicles, those with
What are the two major components of a PM program? - ANS✔✔A checklist of
maintenance actions that need to be performed periodically, and the interval or
frequency with which these actions are performed
List six principal sources for determining maintenance actions. - ANS✔✔1.
manufacturer's list of recommended maintenance actions. 2. Our past
experiences 3. The operating environment 4. Records of unscheduled
questions and verified answers |graded
A+
Define preventive maintenance - ANS✔✔Services and/or checks scheduled based
on measurable intervals which are designed to keep vehicles and equipment
functioning properly
Define demand or breakdown maintenance. - ANS✔✔On an unscheduled basis,
which is referred to as demand, or breakdown maintenance.
What is the difference between Benchmarking and key performance indicators
(KPI's)? - ANS✔✔benchmarking is a process used in management to evaluate
certain aspects of processes in relation to industry best practices, performance
metrics can be defined as a system of parameters or ways of quantitative and
periodic assessment of a process that is to be measured, as well as the system to
carry out and assess such measurements
Define motor vehicle maintenance, - ANS✔✔inspection, lubrication, adjustment,
cleaning, testing, and replacing components that have failed or are on the verge
of failure
What impact does lack of maintenance have on the vehicles? - ANS✔✔If
maintenance is not performed on a periodic basis, the life-span of the vehicles will
be reduced, requiring their replacement or that of their more costly systems/
components at a date earlier than should be expected.
, What are the various actions associated with vehicle maintenance.
(ANS✔✔inspection, lubrication, adjustment, cleaning, testing, and replacing
components that have failed or are on the verge of failure
What impact does lack of maintenance have on the drivers? ANS✔✔Employees
using the vehicles will be greatly inconvenienced, their productivity will drop, a
work backlog will invariably develop and the vehicle maintenance personnel may
be blamed.
What impact does lack of maintenance have on the vehicle maintenance
department? - ANS✔✔The workload of the maintenance department will be
characterized by extreme peaks and valleys, requiring overtime or temporary help
to reduce the peaks. During the 8 valley periods, portions of the maintenance
workforce will be idle.
What impact does lack of maintenance have on budget forecasting? ANS✔✔will
be unable to forecast maintenance budget, not only from a personnel aspect, but
from an outlay of cash of parts and supplies
What impact does a thorough maintenance program have on vehicle
remarketing? - ANS✔✔When the time comes to replace vehicles, those with
What are the two major components of a PM program? - ANS✔✔A checklist of
maintenance actions that need to be performed periodically, and the interval or
frequency with which these actions are performed
List six principal sources for determining maintenance actions. - ANS✔✔1.
manufacturer's list of recommended maintenance actions. 2. Our past
experiences 3. The operating environment 4. Records of unscheduled
