MCS 2000 Exam Prep with Complete Solutions
"Because the company aligned with social media influencers with large online
audiences, online orders skyrocketed, and employees received a bonus." What type of
sentence is this?
a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a compound-complex sentence
"Because the company aligned with social media influencers, online orders
skyrocketed." In this sentence, what is "Because the company aligned with social media
influencers"?
a phrase
a dependent clause
an independent clause
a modifier - ANSWER-a dependent clause
"Because the company aligned with social media influencers, online orders
skyrocketed." What type of sentence is this?
a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a complex sentence
"Creating an effective tone is essential in business writing." In this sentence, what are
"effective" and "business"?
phrases
dependent clauses
independent clauses
modifiers - ANSWER-modifiers
"Creating an effective tone is essential in business writing." In this sentence, what is
"Creating an effective tone"?
a phrase
a dependent clause
an independent clause
a modifier - ANSWER-a phrase
"Creating an effective tone is essential in business writing." What type of sentence is
this?
,a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a simple sentence
"Did you proofread your proposal?" What type of question is this?
a closed question
an open question
a hypothetical question
a declarative question - ANSWER-a closed question
"Kezia wrote the report, and Sharifa edited it." In this sentence, what is "Kezia wrote the
report"?
a phrase
a dependent clause
an independent clause
a modifier - ANSWER-an independent clause
"Kezia wrote the report, and Sharifa edited it." What type of sentence is this?
a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a compound sentence
A confident tone includes which of the following?
apologies, even when they are unnecessary
bragging and boasting
data and informative material
weasel words like "I hope" and "I trust" - ANSWER-data and informative material
A customer has ordered an item that you do not have in stock right now. Which
sentence would imply the bad news?
Although we can't ship you the GT04 model, we can send you the GT06 model.
The GT04 model is out of stock.
We can ship only the in-stock model, the GT06.
I can't ship the GT04 model right now. - ANSWER-We can ship only the in-stock model,
the GT06.
A direct bad news message should NOT include which of the following?
,a statement of the bad news in the opening
an explanation for the bad news
an alternative
a reminder of the bad news in the closing - ANSWER-a reminder of the bad news in the
closing
A formal register would include which of the following?
slang and colloquialisms
technical vocabulary
sentence fragments
contractions - ANSWER-technical vocabulary
A memo always includes which of the following?
the job and title of the receiver
courtesy titles (e.g.,"Mr." or "Ms.")
the receiver's name or group designation
the writer's hand-written initials - ANSWER-the receiver's name or group designation
A memorandum is usually sent to whom?
readers within an organization
readers external to an organization
the human resources department
anyone who wants to read it - ANSWER-readers within an organization
A network crash while employees are writing a report is an example of which of the
following?
emotional interference
mixed messages
physical and technical interference
information overload - ANSWER-physical and technical interference
A reader-focused style includes which of the following?
de-emphasizing benefits to readers
sending trivial messages
adding first-person pronouns (e.g., "I" and "me")
using second-person pronouns (e.g., "you" and "your") - ANSWER-using second-person
pronouns (e.g., "you" and "your")
A register in writing refers to which of the following?
the level of formality used for a specific purpose and situation
, the range of the writer's voice
the official record of the writer's purpose
the official record of the readers' understanding - ANSWER-the level of formality used
for a specific purpose and situation
A shift in consumer attitudes from desiring ownership of products to valuing access to
resources created which economy?
share economy
shrewd economy
selfish economy
lending library economy - ANSWER-share economy
According to Clayton Christensen, smartphones, mobile apps, and cloud computing are
examples of what type of technology?
disruptive technologies
distractive technologies
breakout technologies
sustaining technologies - ANSWER-disruptive technologies
Active listening does NOT require which of the following?
asking questions
paraphrasing the speaker's main points
paying attention to non-verbal clues
rejecting messages based on personal value systems - ANSWER-rejecting messages
based on personal value systems
An e-mail message to someone you don't know well does NOT require which of the
following?
a salutation
a complimentary close
an attachment
a signature - ANSWER-an attachment
An informal proposal does NOT need to include which of the following?
summary
background
benefits
staffing - ANSWER-summary
Appearance, facial expression, and voice inflection are part of what type of
communication?
"Because the company aligned with social media influencers with large online
audiences, online orders skyrocketed, and employees received a bonus." What type of
sentence is this?
a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a compound-complex sentence
"Because the company aligned with social media influencers, online orders
skyrocketed." In this sentence, what is "Because the company aligned with social media
influencers"?
a phrase
a dependent clause
an independent clause
a modifier - ANSWER-a dependent clause
"Because the company aligned with social media influencers, online orders
skyrocketed." What type of sentence is this?
a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a complex sentence
"Creating an effective tone is essential in business writing." In this sentence, what are
"effective" and "business"?
phrases
dependent clauses
independent clauses
modifiers - ANSWER-modifiers
"Creating an effective tone is essential in business writing." In this sentence, what is
"Creating an effective tone"?
a phrase
a dependent clause
an independent clause
a modifier - ANSWER-a phrase
"Creating an effective tone is essential in business writing." What type of sentence is
this?
,a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a simple sentence
"Did you proofread your proposal?" What type of question is this?
a closed question
an open question
a hypothetical question
a declarative question - ANSWER-a closed question
"Kezia wrote the report, and Sharifa edited it." In this sentence, what is "Kezia wrote the
report"?
a phrase
a dependent clause
an independent clause
a modifier - ANSWER-an independent clause
"Kezia wrote the report, and Sharifa edited it." What type of sentence is this?
a simple sentence
a compound sentence
a complex sentence
a compound-complex sentence - ANSWER-a compound sentence
A confident tone includes which of the following?
apologies, even when they are unnecessary
bragging and boasting
data and informative material
weasel words like "I hope" and "I trust" - ANSWER-data and informative material
A customer has ordered an item that you do not have in stock right now. Which
sentence would imply the bad news?
Although we can't ship you the GT04 model, we can send you the GT06 model.
The GT04 model is out of stock.
We can ship only the in-stock model, the GT06.
I can't ship the GT04 model right now. - ANSWER-We can ship only the in-stock model,
the GT06.
A direct bad news message should NOT include which of the following?
,a statement of the bad news in the opening
an explanation for the bad news
an alternative
a reminder of the bad news in the closing - ANSWER-a reminder of the bad news in the
closing
A formal register would include which of the following?
slang and colloquialisms
technical vocabulary
sentence fragments
contractions - ANSWER-technical vocabulary
A memo always includes which of the following?
the job and title of the receiver
courtesy titles (e.g.,"Mr." or "Ms.")
the receiver's name or group designation
the writer's hand-written initials - ANSWER-the receiver's name or group designation
A memorandum is usually sent to whom?
readers within an organization
readers external to an organization
the human resources department
anyone who wants to read it - ANSWER-readers within an organization
A network crash while employees are writing a report is an example of which of the
following?
emotional interference
mixed messages
physical and technical interference
information overload - ANSWER-physical and technical interference
A reader-focused style includes which of the following?
de-emphasizing benefits to readers
sending trivial messages
adding first-person pronouns (e.g., "I" and "me")
using second-person pronouns (e.g., "you" and "your") - ANSWER-using second-person
pronouns (e.g., "you" and "your")
A register in writing refers to which of the following?
the level of formality used for a specific purpose and situation
, the range of the writer's voice
the official record of the writer's purpose
the official record of the readers' understanding - ANSWER-the level of formality used
for a specific purpose and situation
A shift in consumer attitudes from desiring ownership of products to valuing access to
resources created which economy?
share economy
shrewd economy
selfish economy
lending library economy - ANSWER-share economy
According to Clayton Christensen, smartphones, mobile apps, and cloud computing are
examples of what type of technology?
disruptive technologies
distractive technologies
breakout technologies
sustaining technologies - ANSWER-disruptive technologies
Active listening does NOT require which of the following?
asking questions
paraphrasing the speaker's main points
paying attention to non-verbal clues
rejecting messages based on personal value systems - ANSWER-rejecting messages
based on personal value systems
An e-mail message to someone you don't know well does NOT require which of the
following?
a salutation
a complimentary close
an attachment
a signature - ANSWER-an attachment
An informal proposal does NOT need to include which of the following?
summary
background
benefits
staffing - ANSWER-summary
Appearance, facial expression, and voice inflection are part of what type of
communication?
