Section 4: WGU D545 Practice Test on
Organizational Performance Factors in Healthcare.
Section 4: Test
Question 1
The Emergency Manager is developing a proposal to present to
the Chief Executive Officer to establish a formalized budget for
the implementation and training for a new, hospital-wide
electronic charting system.
Which factor impacting organizational performance is being
addressed?
Regulatory
environment Patient-
centered care
Technology and
innovation
Organizational
structure
Question 2
The administration of a state-wide hospital system is collaborating
with community partners to establish a hospital-funded tuition
assistance pathway and an innovative training program.
Which challenge would this address?
Reimbursement
Employee
retention
Technology
Workforce
shortage
Question 3
A hospital is facing a high turnover rate of nurses, which affects the
quality of care and patient satisfaction. The management wants to
improve the retention of nurses and create a more positive work
environment.
Which factor is most likely to influence the organizational culture at
the hospital?
®™
, Diversity and education levels of the patients
Salary and benefits of the nurses
Leadership and communication style of
management Size and location of the hospital
Question 4
®™
Organizational Performance Factors in Healthcare.
Section 4: Test
Question 1
The Emergency Manager is developing a proposal to present to
the Chief Executive Officer to establish a formalized budget for
the implementation and training for a new, hospital-wide
electronic charting system.
Which factor impacting organizational performance is being
addressed?
Regulatory
environment Patient-
centered care
Technology and
innovation
Organizational
structure
Question 2
The administration of a state-wide hospital system is collaborating
with community partners to establish a hospital-funded tuition
assistance pathway and an innovative training program.
Which challenge would this address?
Reimbursement
Employee
retention
Technology
Workforce
shortage
Question 3
A hospital is facing a high turnover rate of nurses, which affects the
quality of care and patient satisfaction. The management wants to
improve the retention of nurses and create a more positive work
environment.
Which factor is most likely to influence the organizational culture at
the hospital?
®™
, Diversity and education levels of the patients
Salary and benefits of the nurses
Leadership and communication style of
management Size and location of the hospital
Question 4
®™
