SHRM-CP 2024
Single/Flate-Rate System Rate System are often used for _____________________ ANS: Task-based
jobs
Performance-based merit pay system ANS: Based on an employee's individual job performance
HR Strategy ANS: Involves the activities necessary for developing, implementing, managing, and
evaluating the strategic direction required to achieve organizational success and to create value for
stakeholders
HR professionals must be able to: ANS: Identify and understand and contribute to the strategic
initiatives, plans, and direction for decision-making, as well as contribute to the organizational strategy.
What is the role of strategy? ANS: one that aligns all functions in an organization to "row together"
toward defining
what is necessary for strategy? ANS: development of goals, initiatives, and objectives
Strategy is ANS: the planning of long-range goals and actions to attain those goals.
What aspects of the organization does strategy look at? ANS: Strengths, weaknesses, vulnerabilities,
competition, opportunities, external issues, and influence
Henry Mintzberg ANS: "A theorist who argued that a manager in a firm needs to carry out certain roles.
He identified three min roles and these are interpersonal roles, information roles and decision-making
roles."
_________is necessary to set the direction and path for an organization, and ____________is required
in leadership of the organization ANS: strategy; strategic management
,Why are 5-year operational and financial forecasts ineffective as strategic planning tools? ANS: Because
they assume there is not significant change in the environmental, economic, and competitive conditions
it's important to ensure that all functions are aligned with the organization's ___________ ANS: mission
and goals
Why is controlling drift important? ANS: Ensures that the organization is not "coasting" along and is
keeping up with the industry.
What does focusing on core competencies entail? ANS: Knowing what the organization is good at and
focusing efforts on those competencies
What does using culture as a strategic level entail? ANS: Making sure the culture of the organization
aligns with the strategy
What does using structure as a strategic level entail? ANS: Making sure the structure of the organization
aligns with the strategy
The benefits of strategy ANS: 1.helps map out allocation of resources
2. helps keep decision making and activities aligned
3. emphasizes that we should prioritize how to deploy resources
How can an organization fail to obtain the benefits of strategy? ANS: mismanagement of the process or
management of the strategy
What are some mistakes organizations can make when implementing strategy? ANS: 1. lack of
involvement from management
2. lacking follow-through with the plan
,3. Being too comfortable with the status quo
4. lack of communication throughout the organization
What is the organizational level of strategy? ANS: a vision of the future; what the organization plans to
grow into
What is the business unit level of strategy? ANS: how and where the organization will create value for
its stakeholders; the focus is on sectors, divisions, regions, and product units
What is the operational level of strategy? ANS: the activities, actions, and functions the organization
takes to progress towards its vision.
HR is mainly involved in the ________ level of strategy? ANS: Operational
HR's __________ need to add add value and assist the business units ANS: policies, programs, and
processes
HR's role includes building bridges with both _____________ and _____________ stakeholders ANS:
internal; external
The HR professional will need to address conflicting issues and seek a resolution that is best for the
_____________________ ANS: Organization and its strategy
What is the basic premise with strategy and management? ANS: To lead activities that yield a great
value
How is value in regards to strategy? ANS: what causes the organization to be successful for stakeholders
, Value Chain (Michael Porter) ANS: The process by which a business receives materials and then adds
value to the materials
What is the end goal of the value chain? ANS: Create maximum value for the least possible cost
HR administration as well as finance and IT are examples of __________ ANS: secondary activities
Stakeholder Concept (R. Edward Freeman) ANS: Recognizes the different types of values that an
organization creates. Organizations and corporations should strive to do right by all these stakeholders
and that in doing so, the organization will achieve true lasting success
The biggest role HR has in defining and creating value for its organization is _____________ ANS:
knowing the workforce
What are the 3 critical value-producing activities for HR? ANS: 1. Knowing the core competencies of
talent
2. Knowing where to find talent and what is needed
3. Knowing the legal environment
Formulation of the strategy involves ____________ ANS: Gathering the data to analyze
Development of the strategy involves ____________ ANS: Creating your plan to gain a competitive
advantage
The implementation stage of strategy involves ____________ ANS: Creating objectives and initiatives
that produce outcomes
The evaluation stage of strategy involves ____________ ANS: Accessing metrics and achievements for
stakeholders
Single/Flate-Rate System Rate System are often used for _____________________ ANS: Task-based
jobs
Performance-based merit pay system ANS: Based on an employee's individual job performance
HR Strategy ANS: Involves the activities necessary for developing, implementing, managing, and
evaluating the strategic direction required to achieve organizational success and to create value for
stakeholders
HR professionals must be able to: ANS: Identify and understand and contribute to the strategic
initiatives, plans, and direction for decision-making, as well as contribute to the organizational strategy.
What is the role of strategy? ANS: one that aligns all functions in an organization to "row together"
toward defining
what is necessary for strategy? ANS: development of goals, initiatives, and objectives
Strategy is ANS: the planning of long-range goals and actions to attain those goals.
What aspects of the organization does strategy look at? ANS: Strengths, weaknesses, vulnerabilities,
competition, opportunities, external issues, and influence
Henry Mintzberg ANS: "A theorist who argued that a manager in a firm needs to carry out certain roles.
He identified three min roles and these are interpersonal roles, information roles and decision-making
roles."
_________is necessary to set the direction and path for an organization, and ____________is required
in leadership of the organization ANS: strategy; strategic management
,Why are 5-year operational and financial forecasts ineffective as strategic planning tools? ANS: Because
they assume there is not significant change in the environmental, economic, and competitive conditions
it's important to ensure that all functions are aligned with the organization's ___________ ANS: mission
and goals
Why is controlling drift important? ANS: Ensures that the organization is not "coasting" along and is
keeping up with the industry.
What does focusing on core competencies entail? ANS: Knowing what the organization is good at and
focusing efforts on those competencies
What does using culture as a strategic level entail? ANS: Making sure the culture of the organization
aligns with the strategy
What does using structure as a strategic level entail? ANS: Making sure the structure of the organization
aligns with the strategy
The benefits of strategy ANS: 1.helps map out allocation of resources
2. helps keep decision making and activities aligned
3. emphasizes that we should prioritize how to deploy resources
How can an organization fail to obtain the benefits of strategy? ANS: mismanagement of the process or
management of the strategy
What are some mistakes organizations can make when implementing strategy? ANS: 1. lack of
involvement from management
2. lacking follow-through with the plan
,3. Being too comfortable with the status quo
4. lack of communication throughout the organization
What is the organizational level of strategy? ANS: a vision of the future; what the organization plans to
grow into
What is the business unit level of strategy? ANS: how and where the organization will create value for
its stakeholders; the focus is on sectors, divisions, regions, and product units
What is the operational level of strategy? ANS: the activities, actions, and functions the organization
takes to progress towards its vision.
HR is mainly involved in the ________ level of strategy? ANS: Operational
HR's __________ need to add add value and assist the business units ANS: policies, programs, and
processes
HR's role includes building bridges with both _____________ and _____________ stakeholders ANS:
internal; external
The HR professional will need to address conflicting issues and seek a resolution that is best for the
_____________________ ANS: Organization and its strategy
What is the basic premise with strategy and management? ANS: To lead activities that yield a great
value
How is value in regards to strategy? ANS: what causes the organization to be successful for stakeholders
, Value Chain (Michael Porter) ANS: The process by which a business receives materials and then adds
value to the materials
What is the end goal of the value chain? ANS: Create maximum value for the least possible cost
HR administration as well as finance and IT are examples of __________ ANS: secondary activities
Stakeholder Concept (R. Edward Freeman) ANS: Recognizes the different types of values that an
organization creates. Organizations and corporations should strive to do right by all these stakeholders
and that in doing so, the organization will achieve true lasting success
The biggest role HR has in defining and creating value for its organization is _____________ ANS:
knowing the workforce
What are the 3 critical value-producing activities for HR? ANS: 1. Knowing the core competencies of
talent
2. Knowing where to find talent and what is needed
3. Knowing the legal environment
Formulation of the strategy involves ____________ ANS: Gathering the data to analyze
Development of the strategy involves ____________ ANS: Creating your plan to gain a competitive
advantage
The implementation stage of strategy involves ____________ ANS: Creating objectives and initiatives
that produce outcomes
The evaluation stage of strategy involves ____________ ANS: Accessing metrics and achievements for
stakeholders
