CMIS 526 Final Study Guide questions
and answers already passed
Explain to a business why a project should be pursued, and why it should be considered over its
alternatives. - correct answer ✔✔What is the purpose of "the business case"?
Fact: The true numbers/details of a business case; what you know is true.
Faith: Information in a business case that you feel strongly about; willing to put your faith/the
integrity of your job on this belief.
Fear: Putting the fear of god in the business' management; creating a fear factor by saying "If we
don't pursue this opportunity, we will lose at..."
Costs: The different cost considerations of a project (ie: new technologies, employee training,
etc.)
Benefits: What the business will gain by pursuing a project (ie: increased sales, more efficient
work force, etc.) - correct answer ✔✔What are the components of the business case?
Poor management implementation; Time-consuming. - correct answer ✔✔What are the pitfalls
of beginning new projects?
Belief that information systems have improved workplace productivity (is no concrete research
to support though) - correct answer ✔✔What is the productivity paradox?
Tool used to help quantify more challenging business benefits.
,Example: It would be hard to justify an estimated $50,000 annual marketing savings by pursuing
a project. Instead, it is easier to explain that with the new project, the Marketing Department
would save an average of 3 hours per day to perform other tasks, thus allowing the project to
positively impact the business in multiple ways. - correct answer ✔✔What is a proxy measure?
Give an example.
Know your audience: Every manager has different business needs/requests; make sure you are
voicing to their needs.
Monetize the project's business: Be able to give estimates on how a project's benefits will allow
the business to perform better.
Know the management's hot-button issues: If you target the audience with messages they're
truly seeking, a business case is much more impactful. - correct answer ✔✔When presenting a
business case, it's important to...
Systems Planning: Defining the business requirements (ie: Based on the business case, where
does the business need to improve?)
Systems Analysis: Defining the needed system capabilities/assessing what type of system to
pursue, based on monetary allocations.
Systems Design: Determining how the system will "look" -- giving it all of its "bells and whistles"
to have the desired functionality/capabilities
Systems Implementation: Introducing the system to your business for operation - correct
answer ✔✔What are the steps of the System Development Process?
, Benefits: Ability to handle large projects; High levels of control from the business throughout
the development process
Pitfalls: Very expensive; Very Time-Consuming; Very bureaucratic (many decision makers
involved, delaying the advancement of the project); As time passes, business needs change, so
the system's requirements may change - correct answer ✔✔What are the benefits & pitfalls of
the System Development Process?
Definition: A standardized, generic software used for demonstration to customers. Based on
customer feedback, the prototype can be customized/modified to best fit the customer's needs.
Benefit: It creates a relationship between the business and the external software developer
THROUGHOUT the development process (improved customer satisfaction)
Pitfall: Lower quality technologies - correct answer ✔✔What is prototyping? Why is it
beneficial, and what is a pitfall?
Obtaining software from an outside entity for use in your organization - correct answer
✔✔Define external acquisition.
1. Purchasing a pre-built, licensed software
2. Consulting with an external source to determine what pre-built, licensed software is best for
your organization
3. Outsourcing the build of a customized software system to an external developer - correct
answer ✔✔What are the types of external acquisition?
Typically...
and answers already passed
Explain to a business why a project should be pursued, and why it should be considered over its
alternatives. - correct answer ✔✔What is the purpose of "the business case"?
Fact: The true numbers/details of a business case; what you know is true.
Faith: Information in a business case that you feel strongly about; willing to put your faith/the
integrity of your job on this belief.
Fear: Putting the fear of god in the business' management; creating a fear factor by saying "If we
don't pursue this opportunity, we will lose at..."
Costs: The different cost considerations of a project (ie: new technologies, employee training,
etc.)
Benefits: What the business will gain by pursuing a project (ie: increased sales, more efficient
work force, etc.) - correct answer ✔✔What are the components of the business case?
Poor management implementation; Time-consuming. - correct answer ✔✔What are the pitfalls
of beginning new projects?
Belief that information systems have improved workplace productivity (is no concrete research
to support though) - correct answer ✔✔What is the productivity paradox?
Tool used to help quantify more challenging business benefits.
,Example: It would be hard to justify an estimated $50,000 annual marketing savings by pursuing
a project. Instead, it is easier to explain that with the new project, the Marketing Department
would save an average of 3 hours per day to perform other tasks, thus allowing the project to
positively impact the business in multiple ways. - correct answer ✔✔What is a proxy measure?
Give an example.
Know your audience: Every manager has different business needs/requests; make sure you are
voicing to their needs.
Monetize the project's business: Be able to give estimates on how a project's benefits will allow
the business to perform better.
Know the management's hot-button issues: If you target the audience with messages they're
truly seeking, a business case is much more impactful. - correct answer ✔✔When presenting a
business case, it's important to...
Systems Planning: Defining the business requirements (ie: Based on the business case, where
does the business need to improve?)
Systems Analysis: Defining the needed system capabilities/assessing what type of system to
pursue, based on monetary allocations.
Systems Design: Determining how the system will "look" -- giving it all of its "bells and whistles"
to have the desired functionality/capabilities
Systems Implementation: Introducing the system to your business for operation - correct
answer ✔✔What are the steps of the System Development Process?
, Benefits: Ability to handle large projects; High levels of control from the business throughout
the development process
Pitfalls: Very expensive; Very Time-Consuming; Very bureaucratic (many decision makers
involved, delaying the advancement of the project); As time passes, business needs change, so
the system's requirements may change - correct answer ✔✔What are the benefits & pitfalls of
the System Development Process?
Definition: A standardized, generic software used for demonstration to customers. Based on
customer feedback, the prototype can be customized/modified to best fit the customer's needs.
Benefit: It creates a relationship between the business and the external software developer
THROUGHOUT the development process (improved customer satisfaction)
Pitfall: Lower quality technologies - correct answer ✔✔What is prototyping? Why is it
beneficial, and what is a pitfall?
Obtaining software from an outside entity for use in your organization - correct answer
✔✔Define external acquisition.
1. Purchasing a pre-built, licensed software
2. Consulting with an external source to determine what pre-built, licensed software is best for
your organization
3. Outsourcing the build of a customized software system to an external developer - correct
answer ✔✔What are the types of external acquisition?
Typically...
