Therapeutic Communication Final Set
Exam 2025
Alternative, complementary, or integrative medicine are all similar in education, training,
and licensure requirements. - Correct Ans-False
Many clients turn to CAM because they believe their PCP is more interested in
providing a "quick fix" for an ailment than in spending time getting to the root of
problems. - Correct Ans-True
Therapeutic touch in the use of treatment of illness is based on the premise that illness
occurs when a person's energy field is out of balance. - Correct Ans-True
Briefly explain how a health care professional might find themselves in a codependent
relationship with a client - Correct Ans-In a codependent relationship with a client, a
health care professional might find themselves as an understandable, patience and
encourage person to a client.
Decodes - Receiver
Encodes - Sender
Verify perceptions - Feedback
Does not include unnecessary information - Conciseness
Content of the communication - Messages
Logical and in order - Cohesiveness
Group of gestures, facial expressions, postures - Clustering
Consistent with one another - Congruency. –
Alternative health care is usually covered by most insurance plans. - Correct Ans-False
Naturopathic doctors are currently licensed in all 50 states. - Correct Ans-False
What are some qualities of a health professional who genuinely enjoys helping people
in a therapeutic manner? - Correct Ans-Some qualities that health professional who
genuinely enjoys helping people in a therapeutic manner are to have clear
communication, to accepted social behavior and political correctness.
Therapeutic
, Therapeutic
Name and define the four selves within us. - Correct Ans-The four selves are Ideal self,
public self, real self, and critic self.
What are genetic factors? - Correct Ans-The genetic factors height, body structure, and
skin color.
What types of people serve as role models? - Correct Ans-National leaders, patients,
teachers, spiritual guides, and public figures are types of people serve as role models.
What percentage of communication accounts for what is actually being said? - Correct
Ans-7%
The goals of effective listening include all of the following EXCEPT - Correct Ans-
hearing clients accurately
The primary sensory skill involved in verbal communication is - Correct Ans-Listening
1. In Western culture, 4 to 12 feet is considered public space whereas personal space is
1½ to 4 feet. - Correct Ans-False
Finger tapping commonly indicates indifference. - Correct Ans-False
Effective team communication is - Correct Ans-built on trust
Personal space refers to - Correct Ans-The distance at which we are comfortable with
others
In order to have positive self-acceptance, we must have - Correct Ans-congruency
among our three selves; (ideal, public, real self)
Becoming skilled in professional interactions requires - Correct Ans-caring about the
client
One characteristic of empathy is that it - Correct Ans-identifies with the client and feels
what he or she is feeling
Which term is NOT one of the five Cs of communication? - Correct Ans-Competent
Therapeutic communication involves both professional and ___________ skills. -
Correct Ans-Technical
A PCP might use social media to report laboratory results to a patient. - Correct Ans-
False
A PCP might use social media to remind everyone to get a flu shot. - Correct Ans-True
Therapeutic