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BUS 101 – Exam 2 Review – Verified Glossary of Core Business, Marketing & Operations Terms

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This document offers a verified glossary of essential terms for BUS 101 Exam 2, covering entrepreneurship, business structures, marketing strategies, operations management, and quality control systems. It includes concise definitions of concepts such as ERP, market segmentation, just-in-time inventory, franchising, and ISO standards, making it a reliable reference for exam preparation and course review.

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Bussiness Administration
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Bussiness administration
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Bussiness administration

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Uploaded on
June 25, 2025
Number of pages
6
Written in
2024/2025
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Exam (elaborations)
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BUS 101 Exam 2 Review questions with verified
answers
acquisitions (def. and example) Ans✓✓✓one company's purchase of
the property and obligations of another company


brand name Ans✓✓✓a word, letter, or group of words or letters that
differentiates one seller's goods from a competitor's


business plan Ans✓✓✓a detailed written statement that describes the
nature of the business, the target market, the advantages the business
will have over competition, and the resources and owners' qualifications


corporation Ans✓✓✓a legal entity with authority to act and have
liability apart from its owners


customer relationship management Ans✓✓✓software "provides a
model for managing a company's interactions with current and future
customers" and uses technology to "organize, automate, and synchronize
sales, marketing, customer service and technical support"


entrepreneurship Ans✓✓✓accepting the risk of starting and running a
business


environmental scanning Ans✓✓✓the process of identifying factors that
affect marketing success

, ERP (enterprise resource planning) Ans✓✓✓"integrate all departments
and functions across a company onto a single computer system that can
serve all those different departments particular needs" and "gives a
company an integrated real-time view of its core business processes tied
together by ERP applications software and a common database
maintained by a database management system"


facility layout Ans✓✓✓focuses on "the physical arrangement of
resources, including people, to most efficiently produce goods and
provide services"


franchise agreement Ans✓✓✓an arrangement whereby someone with a
good idea for a business (franchisor) sells the rights to use the business
name and sell a product or service (franchise) to others (franchisees) in a
given territory


general partner Ans✓✓✓an owner (partner) who has unlimited liability
and is active in managing the firm


general partnership Ans✓✓✓all owners share in operating the business
and in assuming liability for the business's debts


intrapreneur Ans✓✓✓a creative person who works as an entrepreneur
within a corporation


ISO (international organization for standardization) Ans✓✓✓"is a
nongovernmental organization established to promote the development

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