DH 101 FINAL REVIEW QUESTIONS AND
CORRECT ANSWERS!!
Which of the following is an example of verbal, nonvocal communication?
A. A conversation over the phone
B. A facial expression
C. An email
D. One's posture
An email
Which of the following is an example of nonverbal, vocal communication?
A. Eye movements
B. Sign Language
C. Hand gesture
D. Pitch of ones voice
D. Pitch of ones voice
You are communicating with a patient who is blind. They patient's blindness is an example
of which type of barrier?
A. Cultural
B. Psychological
C. Interpersonal
D. Physiological
D. Physiological
You are attempting to have a conversation with a patient in the reception area but you are
having a difficult time hearing because another patient is talking loudly on his cell phone.
Which barrier are you facing in this situation?
,A. Physical
B. Physiological
C. Psychological
D. Cultural
A. Physical
The set of cognitive and social skills that determine the ability of a patient to obtain,
understand, or respond to health messages is know as:
A. Cultural competence
B. Cultural Sensitivity
C. Health Literacy
D. Proxemics
C. Health Literacy
Which of the following is the most appropriate way to address an elderly client?
A. "Mrs. Campbell, are you ready for your appointment?"
B. "Mrs. Campbell, are we ready for our appointment?"
C. "Good morning, sweetie! Are you ready for your appointment?"
D. "I see that someone is all ready for her appointment this morning!"
A. "Mrs. Campbell, are you ready for your appointment?"
Which one of the following recommendations made by a health educator is least likely to be
effective?
A. When it is evidence-based
B. When it is consistent with information from other sources
C. When it is culturally and linguistically inappropriate
D. When it is delivered in an easily understood and accessible way
C. When it is culturally and linguistically inappropriate
, Which of the following is not a skill or attribute of the behavioral domain that is necessary
to increase health literacy capacity?
A. Social responsibility
B. Information-seeking ability
C. Communication ability
D. Processing ability
D. Processing ability
Which of the following are generally a population vulnerable to low or limited health
literacy?
Older adults, minority populations, young adults, immigrant populations
Older adults, Minority, Immigrant
Mrs. Singh, a new patient at the dental practice, is originally from India. She is elderly and
is limited in her ability to speak English. Upon examination, the dental hygienist finds signs
of gingivitis and lack of flossing. When the hygienist asks Mrs. Singh whether she flosses,
Mrs. Singh nods her head. Which of the following is the primary communication barrier
between the dental hygienist and Mrs. Singh?
A. Interpersonal
B. Cultural
C. Lack of interest
D. Psychological
B. Cultural
Mrs. Singh, a new patient at the dental practice, is originally from India. She is elderly and
is limited in her ability to speak English. Upon examination, the dental hygienist finds signs
of gingivitis and lack of flossing. When the hygienist asks Mrs. Singh whether she flosses,
Mrs. Singh nods her head. Mrs. Singh's nodding of her head is an example of which type of
communication?
CORRECT ANSWERS!!
Which of the following is an example of verbal, nonvocal communication?
A. A conversation over the phone
B. A facial expression
C. An email
D. One's posture
An email
Which of the following is an example of nonverbal, vocal communication?
A. Eye movements
B. Sign Language
C. Hand gesture
D. Pitch of ones voice
D. Pitch of ones voice
You are communicating with a patient who is blind. They patient's blindness is an example
of which type of barrier?
A. Cultural
B. Psychological
C. Interpersonal
D. Physiological
D. Physiological
You are attempting to have a conversation with a patient in the reception area but you are
having a difficult time hearing because another patient is talking loudly on his cell phone.
Which barrier are you facing in this situation?
,A. Physical
B. Physiological
C. Psychological
D. Cultural
A. Physical
The set of cognitive and social skills that determine the ability of a patient to obtain,
understand, or respond to health messages is know as:
A. Cultural competence
B. Cultural Sensitivity
C. Health Literacy
D. Proxemics
C. Health Literacy
Which of the following is the most appropriate way to address an elderly client?
A. "Mrs. Campbell, are you ready for your appointment?"
B. "Mrs. Campbell, are we ready for our appointment?"
C. "Good morning, sweetie! Are you ready for your appointment?"
D. "I see that someone is all ready for her appointment this morning!"
A. "Mrs. Campbell, are you ready for your appointment?"
Which one of the following recommendations made by a health educator is least likely to be
effective?
A. When it is evidence-based
B. When it is consistent with information from other sources
C. When it is culturally and linguistically inappropriate
D. When it is delivered in an easily understood and accessible way
C. When it is culturally and linguistically inappropriate
, Which of the following is not a skill or attribute of the behavioral domain that is necessary
to increase health literacy capacity?
A. Social responsibility
B. Information-seeking ability
C. Communication ability
D. Processing ability
D. Processing ability
Which of the following are generally a population vulnerable to low or limited health
literacy?
Older adults, minority populations, young adults, immigrant populations
Older adults, Minority, Immigrant
Mrs. Singh, a new patient at the dental practice, is originally from India. She is elderly and
is limited in her ability to speak English. Upon examination, the dental hygienist finds signs
of gingivitis and lack of flossing. When the hygienist asks Mrs. Singh whether she flosses,
Mrs. Singh nods her head. Which of the following is the primary communication barrier
between the dental hygienist and Mrs. Singh?
A. Interpersonal
B. Cultural
C. Lack of interest
D. Psychological
B. Cultural
Mrs. Singh, a new patient at the dental practice, is originally from India. She is elderly and
is limited in her ability to speak English. Upon examination, the dental hygienist finds signs
of gingivitis and lack of flossing. When the hygienist asks Mrs. Singh whether she flosses,
Mrs. Singh nods her head. Mrs. Singh's nodding of her head is an example of which type of
communication?
