NSG 526 Ther apeu tic |! |! |!
Com m unication Techniques |! |!
exam w ith pr ecise answ er s |! |! |!
Silence - Correct answer ✔Purposeful absence of verbal
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communication while continuing to focus on the client |! |! |! |! |! |! |! |!
-Nodding maintaining eye contact
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Accepting - Correct answer ✔Indicating (verbally and
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nonverbally) that what is heard is acknowledged; does not
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necessarily indicate agreement with what was said
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-Nodding: Yes, um-hmm, I follow what you said.
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Giving recognition - Correct answer ✔Acknowledgment;
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indicating awareness |!
-I notice you've combed you hair. I see you're dressed this
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morning
Giving information - Correct answer ✔Providing facts; answering
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questions
-Visiting hours are from 2:00 PM to 4:00 PM
|! |! |! |! |! |! |! |!
-All clients are scheduled to attend the group meeting.
|! |! |! |! |! |! |! |!
Com m unication Techniques |! |!
exam w ith pr ecise answ er s |! |! |!
Silence - Correct answer ✔Purposeful absence of verbal
|! |! |! |! |! |! |!
communication while continuing to focus on the client |! |! |! |! |! |! |! |!
-Nodding maintaining eye contact
|! |! |!
Accepting - Correct answer ✔Indicating (verbally and
|! |! |! |! |! |! |!
nonverbally) that what is heard is acknowledged; does not
|! |! |! |! |! |! |! |! |!
necessarily indicate agreement with what was said
|! |! |! |! |! |! |!
-Nodding: Yes, um-hmm, I follow what you said.
|! |! |! |! |! |! |!
Giving recognition - Correct answer ✔Acknowledgment;
|! |! |! |! |! |!
indicating awareness |!
-I notice you've combed you hair. I see you're dressed this
|! |! |! |! |! |! |! |! |! |! |!
morning
Giving information - Correct answer ✔Providing facts; answering
|! |! |! |! |! |! |! |!
questions
-Visiting hours are from 2:00 PM to 4:00 PM
|! |! |! |! |! |! |! |!
-All clients are scheduled to attend the group meeting.
|! |! |! |! |! |! |! |!