6/22/25, 11:47 AM CCRM ( California certified residential manager)
CCRM CALIFORNIA (CA) ALARM COMPANY QUALIFIED MANAGER
EXAM QUESTIONS AND 100% VERIFIED ANSWERS (NEW
UPDATED)
CCRM ( California certified residential manager)
every rental housing community with 16 units or more
California law requirements
to have an employee or owner residing on site .
in order to maximize rental it is necessary to set competitive rents
revenues
is a total of all current market rents for each unit and
gross potential rent (GPR) can also be used as a rent roll . take the total number of
units , multiply by the market rent rate of each unit and
multiply by 12 for annual gross revenue projection.
is a total of all current actual rental rates for occupied
gross annual rent (GAR) units and a current market rent for vacant units (multiply
by 12 for a yearly calculation) this formula is use to
calculate revenue for budgeting purposes .
is the current rent divided by the unit square footage.
rent per square foot. (example : $1050 divided by 800 sq. ft= $1.31 per sq
ft.) this formula is use to compare actual pricing with
competitors .
is not necessary to give the discount of the first month's
when applying concessions
rent discounts can be given off the last month or as a
discounted rental rate for each month of the tenancy.
ancillary income refers to sources of revenue other than rents .
A reasonable accommodation a request for a reasonable acomodation can be made a
is required when ? any time , from the initial contact with a prospect to
the final stages of the eviction process.
are highly debated issues within the industry , since
occupancy standards
there are mot set laws or regulations stating how
many occupants an owner must allow in a rental
unit.
if 18 years or older A separate application should be required of each adult applicant
.
/ 1/36
,6/22/25, 11:47 AM CCRM ( California certified residential manager)
a standard goal should be? to convert 75% of all calls to walk - in traffic.
should be responded to immediately ( within the 2 hour
all emails
time frame ) prospects communicating email experts
a quick reply .
what is the important to demonstrate the product, benefits, and service of the
objective of a property.
prospect visit ?
steering is an attempt to control the outcome of where a person will live
based on their protected class or your personal opinion.
there are two types of conditions : are something that prevents the prospect from
objections. conditions and purchasing until their stipulation is met.
stalls stalls: occur when the prospect is putting off making a decision.
criminal background checks if criminal background checks are performed, they must be
performed on every applicant.
there must be a legal reason incomplete or false information on the application , unverifiable
to deny an application such as information, poor rental history or poor credit.
california law states security charge can be no more than three times the monthly rent if the
deposit unit is furnished . or more than twice the monthly rent if the unit
is unfurnished .
/ 2/36
,6/22/25, 11:47 AM CCRM ( California certified residential manager)
the law prohibits a landlord from requiring tenants pay
effective January 2013 rent or the security deposit by electronic founds transfer
(EFT) or cash only . A least one other form of payment
must be allowed, such as checks or money orders.
go through the screening and approval process and
how prospects can fill out a
application fully execute their lease agreements using e-
signature.
three items that should be Age, lease and occupancy level.
included in a market survey
Encouraging families with young children to leave near to the
fair housing law prohibits pool.
Requiring an applicant to wait until his/her application is
approved before making a request for a reasonable
accommodation.
3 types of communications Nonverbal, oral and written.
fixed terms leases ,usually helps reduce costly turn over
fixed terms leases
expenses although they limit the owner/agent ability to
change the terms of tenancy
when the lease period is the owner/agent must deliver a translation of the
more than one month and contract or agreement in the language in which the
the owner/agent negotiates contract or agreement was negotiated.
primarily in spanish
it should include information about the management ,
rental/lease agreement also include the amount of rent , when is due, to whom
the payment should be made, where to make the
payment and when it is considered late.
a building build prior 1978 are presumed to contain lead based paint
Asbestos addendum is recommended for all rental property build before 1981
house rules/policies can be written in to the body of the lease or can be a separate
form
A coding system , often is use to record the type of payment collected
referred as a "chart of
accounts"
that guaranteed founds such as united estates postal service
it is suggested at the time of
(USPS) money
move in
order,cashiers,check or credit card payments are collected at the
time of move in .
/ 3/36
, 6/22/25, 11:47 AM CCRM ( California certified residential manager)
rent divided by he number of days in the month
the formula for prorating rent multiplied by the number of days remaining included
the day if move in . (it is the industry standard to use
a 30 day period for calculations.
to be considered "reasonable"late fees should not be a
late fee
penalty, but should related to the actual loss incurred
by receiving late rent
/ 4/36
CCRM CALIFORNIA (CA) ALARM COMPANY QUALIFIED MANAGER
EXAM QUESTIONS AND 100% VERIFIED ANSWERS (NEW
UPDATED)
CCRM ( California certified residential manager)
every rental housing community with 16 units or more
California law requirements
to have an employee or owner residing on site .
in order to maximize rental it is necessary to set competitive rents
revenues
is a total of all current market rents for each unit and
gross potential rent (GPR) can also be used as a rent roll . take the total number of
units , multiply by the market rent rate of each unit and
multiply by 12 for annual gross revenue projection.
is a total of all current actual rental rates for occupied
gross annual rent (GAR) units and a current market rent for vacant units (multiply
by 12 for a yearly calculation) this formula is use to
calculate revenue for budgeting purposes .
is the current rent divided by the unit square footage.
rent per square foot. (example : $1050 divided by 800 sq. ft= $1.31 per sq
ft.) this formula is use to compare actual pricing with
competitors .
is not necessary to give the discount of the first month's
when applying concessions
rent discounts can be given off the last month or as a
discounted rental rate for each month of the tenancy.
ancillary income refers to sources of revenue other than rents .
A reasonable accommodation a request for a reasonable acomodation can be made a
is required when ? any time , from the initial contact with a prospect to
the final stages of the eviction process.
are highly debated issues within the industry , since
occupancy standards
there are mot set laws or regulations stating how
many occupants an owner must allow in a rental
unit.
if 18 years or older A separate application should be required of each adult applicant
.
/ 1/36
,6/22/25, 11:47 AM CCRM ( California certified residential manager)
a standard goal should be? to convert 75% of all calls to walk - in traffic.
should be responded to immediately ( within the 2 hour
all emails
time frame ) prospects communicating email experts
a quick reply .
what is the important to demonstrate the product, benefits, and service of the
objective of a property.
prospect visit ?
steering is an attempt to control the outcome of where a person will live
based on their protected class or your personal opinion.
there are two types of conditions : are something that prevents the prospect from
objections. conditions and purchasing until their stipulation is met.
stalls stalls: occur when the prospect is putting off making a decision.
criminal background checks if criminal background checks are performed, they must be
performed on every applicant.
there must be a legal reason incomplete or false information on the application , unverifiable
to deny an application such as information, poor rental history or poor credit.
california law states security charge can be no more than three times the monthly rent if the
deposit unit is furnished . or more than twice the monthly rent if the unit
is unfurnished .
/ 2/36
,6/22/25, 11:47 AM CCRM ( California certified residential manager)
the law prohibits a landlord from requiring tenants pay
effective January 2013 rent or the security deposit by electronic founds transfer
(EFT) or cash only . A least one other form of payment
must be allowed, such as checks or money orders.
go through the screening and approval process and
how prospects can fill out a
application fully execute their lease agreements using e-
signature.
three items that should be Age, lease and occupancy level.
included in a market survey
Encouraging families with young children to leave near to the
fair housing law prohibits pool.
Requiring an applicant to wait until his/her application is
approved before making a request for a reasonable
accommodation.
3 types of communications Nonverbal, oral and written.
fixed terms leases ,usually helps reduce costly turn over
fixed terms leases
expenses although they limit the owner/agent ability to
change the terms of tenancy
when the lease period is the owner/agent must deliver a translation of the
more than one month and contract or agreement in the language in which the
the owner/agent negotiates contract or agreement was negotiated.
primarily in spanish
it should include information about the management ,
rental/lease agreement also include the amount of rent , when is due, to whom
the payment should be made, where to make the
payment and when it is considered late.
a building build prior 1978 are presumed to contain lead based paint
Asbestos addendum is recommended for all rental property build before 1981
house rules/policies can be written in to the body of the lease or can be a separate
form
A coding system , often is use to record the type of payment collected
referred as a "chart of
accounts"
that guaranteed founds such as united estates postal service
it is suggested at the time of
(USPS) money
move in
order,cashiers,check or credit card payments are collected at the
time of move in .
/ 3/36
, 6/22/25, 11:47 AM CCRM ( California certified residential manager)
rent divided by he number of days in the month
the formula for prorating rent multiplied by the number of days remaining included
the day if move in . (it is the industry standard to use
a 30 day period for calculations.
to be considered "reasonable"late fees should not be a
late fee
penalty, but should related to the actual loss incurred
by receiving late rent
/ 4/36
