D351 WGU FUNCTIONS OF HUMAN RESOURCES
MANAGEMENT PRE ASSESSMENT
Interpersonal - Answers -Which type of skill should a human resources (HR) officer
have to increase team collaboration?
Efficiency - Answers -A human resources (HR) team is remapping job functions and
processes in its department. the team is focused on the use of resources for different
HR tasks and the associated costs. Which part of the organizational operation is the HR
team focused on?
Part-time employees - Answers -Which group directly impacts company performance?
Mission statement - Answers -A company's leaders are redefining the company's
expectations and goals. They need to communicate these changes to the rest of the
company. What should leaders update to communicate the changes?
Efficiency - Answers -What should a business leader maximize to reduce an
organization's internal cost?
Formalization - Answers -Which organizational structural component standardizes
jobs?
Formalization - Answers -Which component of organizational structure represents how
policies govern positions?
Self-checkout kiosks - Answers -Which form of technology innovation addresses a
labor shortage and reduces overall company costs long term?
Personell - Answers -Which input focuses on staffing needs for creating organizational
outputs?
Job analysis - Answers -Which process is critical for understanding and creating
position descriptions?
Targeted - Answers -A company's vice president (VP) of accounting filled a manager
position in the department with an internal analyst. The position was not posted
internally. Which type of recruiting is this?
Hiring qualified applicants who fit with the organizations culture - Answers -What is the
goal of the recruitment process?
Person-organization - Answers -An applicant who is an inrovert is concerned about the
expectation to attend the company's moral events if hired. Which fit selection mismatch
is the applicant worried about?
, Lower productivity - Answers -Which consequence for a company comes from
selecting the wrong candidate?
Labor Markets - Answers -What is the largest recruiting source for companies seeking
a varied talent pool?
Job specification - Answers -Which document from a job analysis identifies the
required applicant qualifications?
Contruct - Answers -A Human Resources (HR) department is developing a firefighter
employment test that includes a component to detect deviant behavior. Which kind of
validity is the test designed to measure?
Task simulations - Answers -A firefighter analysis identified that firefighters must be
able to do the following:
-pull or drag up to 150 pounds through areas with zero visibility
-walk and crawl around obstacles on fire
-carry a 35 pound hose pack up smoke filled stairs
Which kind of test should the human resources (HR) department design to determine
whether candidates meet these requirements?
Criterion - Answers -Which type of validity measure identifies employees who will
consistently receive performance ratings that are satisfactory or above?
Applications are easily tracked internally - Answers -What is the likely result of human
resources (HR) department using an online application system?
Height and Weight - Answers -What is a bona fide occupational qualification (BFOQ)
topic that an interviewer is allowed to ask a candidate for a firefighter position?
Development - Answers -An employee tells their manager that they would like to be
considered for a management position in the future. Which type of support should the
employee's organization provide?
Initiate a remediation training program - Answers -A manager identifies that a
customer service rep is having difficulty getting their average talk time down form six
minutes to the organizational benchmark of five minutes. What should the manager do
to help the employee make an immediate improvement?
Analyze the training needs - Answers -A chief executive officer (CEO) identified that
the following employee capabilities are required for the future of the organization:
-adapting to changing economic conditions
-listening to the customer's voice
-responding to competition within the industry
What is the first step to accomplishing this?
MANAGEMENT PRE ASSESSMENT
Interpersonal - Answers -Which type of skill should a human resources (HR) officer
have to increase team collaboration?
Efficiency - Answers -A human resources (HR) team is remapping job functions and
processes in its department. the team is focused on the use of resources for different
HR tasks and the associated costs. Which part of the organizational operation is the HR
team focused on?
Part-time employees - Answers -Which group directly impacts company performance?
Mission statement - Answers -A company's leaders are redefining the company's
expectations and goals. They need to communicate these changes to the rest of the
company. What should leaders update to communicate the changes?
Efficiency - Answers -What should a business leader maximize to reduce an
organization's internal cost?
Formalization - Answers -Which organizational structural component standardizes
jobs?
Formalization - Answers -Which component of organizational structure represents how
policies govern positions?
Self-checkout kiosks - Answers -Which form of technology innovation addresses a
labor shortage and reduces overall company costs long term?
Personell - Answers -Which input focuses on staffing needs for creating organizational
outputs?
Job analysis - Answers -Which process is critical for understanding and creating
position descriptions?
Targeted - Answers -A company's vice president (VP) of accounting filled a manager
position in the department with an internal analyst. The position was not posted
internally. Which type of recruiting is this?
Hiring qualified applicants who fit with the organizations culture - Answers -What is the
goal of the recruitment process?
Person-organization - Answers -An applicant who is an inrovert is concerned about the
expectation to attend the company's moral events if hired. Which fit selection mismatch
is the applicant worried about?
, Lower productivity - Answers -Which consequence for a company comes from
selecting the wrong candidate?
Labor Markets - Answers -What is the largest recruiting source for companies seeking
a varied talent pool?
Job specification - Answers -Which document from a job analysis identifies the
required applicant qualifications?
Contruct - Answers -A Human Resources (HR) department is developing a firefighter
employment test that includes a component to detect deviant behavior. Which kind of
validity is the test designed to measure?
Task simulations - Answers -A firefighter analysis identified that firefighters must be
able to do the following:
-pull or drag up to 150 pounds through areas with zero visibility
-walk and crawl around obstacles on fire
-carry a 35 pound hose pack up smoke filled stairs
Which kind of test should the human resources (HR) department design to determine
whether candidates meet these requirements?
Criterion - Answers -Which type of validity measure identifies employees who will
consistently receive performance ratings that are satisfactory or above?
Applications are easily tracked internally - Answers -What is the likely result of human
resources (HR) department using an online application system?
Height and Weight - Answers -What is a bona fide occupational qualification (BFOQ)
topic that an interviewer is allowed to ask a candidate for a firefighter position?
Development - Answers -An employee tells their manager that they would like to be
considered for a management position in the future. Which type of support should the
employee's organization provide?
Initiate a remediation training program - Answers -A manager identifies that a
customer service rep is having difficulty getting their average talk time down form six
minutes to the organizational benchmark of five minutes. What should the manager do
to help the employee make an immediate improvement?
Analyze the training needs - Answers -A chief executive officer (CEO) identified that
the following employee capabilities are required for the future of the organization:
-adapting to changing economic conditions
-listening to the customer's voice
-responding to competition within the industry
What is the first step to accomplishing this?
