NHA Medical Assistant (CCMA) Certification Practice
Test 2.0 A Exam Questions With Correct Answers
A |medical |assistant |is |preparing |a |patient |who |has |congestive |heart |failure |(CHF) |for |an |examination
|by |the |provider. |Which |of |the |following |manifestations |should |the |assistant |expect?
{{Ans- |Shortness |of |breath |(SOB)
Expected|manifestations |of |CHF |include |shortness |of | breath, | fatigue, |and |edema
When |measuring |a |patients |respiratory |rate, |which |of |the |following |actions |should |a |medical |assistant
|take |to |ensure |an |accurate |reading?
{{Ans- |Count |the |respiration's |while |the |patient |thinks |his |pulse |is |being |obtained.
In |order |to |obtain |the |most |accurate | reading, |the |assistant |should|count |the |respirations |without
|the |patient |being |aware | that |his |breathing |is |being |assessed. |The |patient |can | easily |control |or
|alter |breathing |patterns |when |he |is |conscious |that |the |assistant |is |paying |attention |to |his
|respirations.
Which |of | the |following |laboratory |results |should |the |medical |assistant |recognize|is |abnormal?
{{Ans- |Potassium |3 |mEq/L
This |potassium|level |is |below |the | expected|reference |range |of |3.5 | to | 5 |mEq/L.
A |provider |has |requested |a |dissecting |instrument |on |a |sterile |tray |that |a | medical |assistant |is
|preparing. |Which |of |the |following |instruments |should |the |assistant |include |on |the |tray?
{{Ans- | Scissors
Scissors |are |considered|cutting|and |dissecting |instruments |because |they |include |a |sharp |blade |or
|surface |that |can |cut, |dissect, |or |scrape.
A |medical |assistant |is |replacing |a |sharps |container |in |an |examination |room |and |receives |a |small
|laceration |on |her |arm |from |the |plastic |lid. |Which |of |the |following |types |of |documentation |should |the
|assistant |complete |as |a |result |of |this |incident?
{{Ans- |OSHA |Form |301
The |assistant |should|recognize |that |the |OSHA |Form |301 | is |an |incident|report |used |when |reporting
|details |about |a |work-related |injury |or |illness.
,A |medical |assistant |is |reviewing |a |patient's |history |prior |to |the |patient's |appointment. |Which |of | the
|following |laboratory |results |indicates |the |need |to |schedule |an |extension |of |the |current |visit?
{{Ans- |Fasting |blood |glucose |168|mg/dL
This |fasting|blood |glucose |level |is |above |the |expected|reference |range |of |70 |to | 130 |mg/dL. | The
|assistant |should |notify |the |provider |and |schedule |an |extension |of |the |patient's |visit.
A |medical |assistant |is |reinforcing |instructions |with |a |patient |about |how |to |take |a |buccal |tablet.which
|of |the |following |instructions |should |the |assistant |give |the |patient?
{{Ans- |"Place |the |tablet |between |you |or |gums |and | cheek."
The |assistant |should|instruct |the |patient|to |place |the |buccal |tablet |between|his |gums |and |his |cheek.
|A |buccal |tablet |acts |faster |than | oral |tablets |because |it |does |not |need |to |pass |through |the
|gastrointestinal |tract |to |be |absorbed.
Which |of |the |following |terms |should |a |medical |assistant |use |to |tell |a |provider |that |a |patient |is |having
|discomfort |and |difficulty |breathing?
{{Ans- | Dyspnea
Dyspnea |is | a |term |used |to | indicate |that |a | patient|is |experiencing |difficult |or |painful |breathing.
Which |of |the |following |methods |is |used |to |notify |a |provider |of |the |denial |of |a |claim |by |an |insurance
|carrier?
{{Ans- | Remittance | advice
A |remittance |advice |document |itemizes |all |paid, |denied, |and |allowable |charges |for |a |patient. |This
|document |notifies |the |provider |of |any | and |all |claim |denials.
Which |of | the |following |positions |is |appropriate|for |a |pelvic |exam?
{{Ans- | Lithotomy
The | lithotomy|position|is |appropriate | for |pelvic|examinations.
Which |of |the |following |cardiac |procedures |is |within |a |medical |assistants |scope |of |practice |and |does |not
|require |a |licensed |technician |or |provider |to |assist |or |perform |it?
{{Ans- | Holter |monitor |application
, A |Holter |monitor |is |a |system |for |recording|cardiac |activity |for |24 |hr |or |longer.|It |is |within|an | assistant's
|scope |of |practice |to |place |and |remove |a |Holter |monitor.
Which |of |the |following |EKG|artifacts |is |caused |by |a | disconnected |electrode |and |results |in |the |tracing
|going |into |the |margins |of |the |paper?
{{Ans- |Interrupted |baseline
Interrupted |baseline |is |caused |by |an |electrical |disconnection |or |a |detached |electrode |and |results |in
|the |tracing |moving |into |the |margins |of |the |paper.
A |medical |assistant |receives |a |telephone |call |from |a |patient |who |seems |anxious |about |the |results |of
|a |test. |Which |of |the |following |responses |should |the |assistant |make?
{{Ans- |"I |know |you |are | concerned |about |your |test |results. |We'll |call |you |as | soon |as | your |results |come |in."
This |response |shows |empathy |and |active |listening |skills |on |the |part |of |the |assistant, |which
|communicates |to | the |patient |that |the |assistant |recognizes |his |emotions. |Empathy |allows |the
|assistant |to |validate |the |patient's |emotions |without |becoming |unprofessional |and |losing
|objectivity. |This |response |is |an |example |of |an |appropriate |way |to |communicate |with |the |patient.
A |medical |assistant |is |assisting |with |the |physical |examination |of |a |patient |who |has |scabies. |Besides
|gloves, |which |of |the |following |pieces |of |personal |protective | equipment |should |the |assistant |wear?
{{Ans- | Gown
Scabies |requires |contact | precautions; |therefore, |the |assistant |should |wear | gloves |and |a |gown.
|Other |patient |conditions |that | require |contact | precautions |include |hepatitis |A, |rotavirus, |and
|herpes |zoster |(shingles).
A |patient |loses |consciousness. |The |EKG |reveals |ventricular |fibrillation. |Which |of |the |following |actions
|should |a |medical |assistant |take |first?
{{Ans- |Call |for |help |and |begin |CPR
According |to |the | American |Heart | Association's |resuscitation |guidelines, |the |assistant |should |call
|for |help |and |perform |CPR |immediately |after |witnessing |a |cardiac |arrest.
A |medical |assistant |is |composing |business |correspondence |using |the |simplified |letter |style. |Which |of |the
|following |features |should |the |assistant |use?
{{Ans- |A |subject |line |in |all |capital |letters.
Test 2.0 A Exam Questions With Correct Answers
A |medical |assistant |is |preparing |a |patient |who |has |congestive |heart |failure |(CHF) |for |an |examination
|by |the |provider. |Which |of |the |following |manifestations |should |the |assistant |expect?
{{Ans- |Shortness |of |breath |(SOB)
Expected|manifestations |of |CHF |include |shortness |of | breath, | fatigue, |and |edema
When |measuring |a |patients |respiratory |rate, |which |of |the |following |actions |should |a |medical |assistant
|take |to |ensure |an |accurate |reading?
{{Ans- |Count |the |respiration's |while |the |patient |thinks |his |pulse |is |being |obtained.
In |order |to |obtain |the |most |accurate | reading, |the |assistant |should|count |the |respirations |without
|the |patient |being |aware | that |his |breathing |is |being |assessed. |The |patient |can | easily |control |or
|alter |breathing |patterns |when |he |is |conscious |that |the |assistant |is |paying |attention |to |his
|respirations.
Which |of | the |following |laboratory |results |should |the |medical |assistant |recognize|is |abnormal?
{{Ans- |Potassium |3 |mEq/L
This |potassium|level |is |below |the | expected|reference |range |of |3.5 | to | 5 |mEq/L.
A |provider |has |requested |a |dissecting |instrument |on |a |sterile |tray |that |a | medical |assistant |is
|preparing. |Which |of |the |following |instruments |should |the |assistant |include |on |the |tray?
{{Ans- | Scissors
Scissors |are |considered|cutting|and |dissecting |instruments |because |they |include |a |sharp |blade |or
|surface |that |can |cut, |dissect, |or |scrape.
A |medical |assistant |is |replacing |a |sharps |container |in |an |examination |room |and |receives |a |small
|laceration |on |her |arm |from |the |plastic |lid. |Which |of |the |following |types |of |documentation |should |the
|assistant |complete |as |a |result |of |this |incident?
{{Ans- |OSHA |Form |301
The |assistant |should|recognize |that |the |OSHA |Form |301 | is |an |incident|report |used |when |reporting
|details |about |a |work-related |injury |or |illness.
,A |medical |assistant |is |reviewing |a |patient's |history |prior |to |the |patient's |appointment. |Which |of | the
|following |laboratory |results |indicates |the |need |to |schedule |an |extension |of |the |current |visit?
{{Ans- |Fasting |blood |glucose |168|mg/dL
This |fasting|blood |glucose |level |is |above |the |expected|reference |range |of |70 |to | 130 |mg/dL. | The
|assistant |should |notify |the |provider |and |schedule |an |extension |of |the |patient's |visit.
A |medical |assistant |is |reinforcing |instructions |with |a |patient |about |how |to |take |a |buccal |tablet.which
|of |the |following |instructions |should |the |assistant |give |the |patient?
{{Ans- |"Place |the |tablet |between |you |or |gums |and | cheek."
The |assistant |should|instruct |the |patient|to |place |the |buccal |tablet |between|his |gums |and |his |cheek.
|A |buccal |tablet |acts |faster |than | oral |tablets |because |it |does |not |need |to |pass |through |the
|gastrointestinal |tract |to |be |absorbed.
Which |of |the |following |terms |should |a |medical |assistant |use |to |tell |a |provider |that |a |patient |is |having
|discomfort |and |difficulty |breathing?
{{Ans- | Dyspnea
Dyspnea |is | a |term |used |to | indicate |that |a | patient|is |experiencing |difficult |or |painful |breathing.
Which |of |the |following |methods |is |used |to |notify |a |provider |of |the |denial |of |a |claim |by |an |insurance
|carrier?
{{Ans- | Remittance | advice
A |remittance |advice |document |itemizes |all |paid, |denied, |and |allowable |charges |for |a |patient. |This
|document |notifies |the |provider |of |any | and |all |claim |denials.
Which |of | the |following |positions |is |appropriate|for |a |pelvic |exam?
{{Ans- | Lithotomy
The | lithotomy|position|is |appropriate | for |pelvic|examinations.
Which |of |the |following |cardiac |procedures |is |within |a |medical |assistants |scope |of |practice |and |does |not
|require |a |licensed |technician |or |provider |to |assist |or |perform |it?
{{Ans- | Holter |monitor |application
, A |Holter |monitor |is |a |system |for |recording|cardiac |activity |for |24 |hr |or |longer.|It |is |within|an | assistant's
|scope |of |practice |to |place |and |remove |a |Holter |monitor.
Which |of |the |following |EKG|artifacts |is |caused |by |a | disconnected |electrode |and |results |in |the |tracing
|going |into |the |margins |of |the |paper?
{{Ans- |Interrupted |baseline
Interrupted |baseline |is |caused |by |an |electrical |disconnection |or |a |detached |electrode |and |results |in
|the |tracing |moving |into |the |margins |of |the |paper.
A |medical |assistant |receives |a |telephone |call |from |a |patient |who |seems |anxious |about |the |results |of
|a |test. |Which |of |the |following |responses |should |the |assistant |make?
{{Ans- |"I |know |you |are | concerned |about |your |test |results. |We'll |call |you |as | soon |as | your |results |come |in."
This |response |shows |empathy |and |active |listening |skills |on |the |part |of |the |assistant, |which
|communicates |to | the |patient |that |the |assistant |recognizes |his |emotions. |Empathy |allows |the
|assistant |to |validate |the |patient's |emotions |without |becoming |unprofessional |and |losing
|objectivity. |This |response |is |an |example |of |an |appropriate |way |to |communicate |with |the |patient.
A |medical |assistant |is |assisting |with |the |physical |examination |of |a |patient |who |has |scabies. |Besides
|gloves, |which |of |the |following |pieces |of |personal |protective | equipment |should |the |assistant |wear?
{{Ans- | Gown
Scabies |requires |contact | precautions; |therefore, |the |assistant |should |wear | gloves |and |a |gown.
|Other |patient |conditions |that | require |contact | precautions |include |hepatitis |A, |rotavirus, |and
|herpes |zoster |(shingles).
A |patient |loses |consciousness. |The |EKG |reveals |ventricular |fibrillation. |Which |of |the |following |actions
|should |a |medical |assistant |take |first?
{{Ans- |Call |for |help |and |begin |CPR
According |to |the | American |Heart | Association's |resuscitation |guidelines, |the |assistant |should |call
|for |help |and |perform |CPR |immediately |after |witnessing |a |cardiac |arrest.
A |medical |assistant |is |composing |business |correspondence |using |the |simplified |letter |style. |Which |of |the
|following |features |should |the |assistant |use?
{{Ans- |A |subject |line |in |all |capital |letters.
