TEXAS CLASS D WATER LICENSE EXAM (ACTUAL EXAM 2025) | ALL
Class D Water License - Texas
QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS |
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1. Operators have a responsibility to provide drinking true
water that meets federal and state
standards. (true/false)
2. Water must be disinfected, delivered at inadequate false (adequate pressure)
pressure, and be ample in quantity. (true/false)
3. Utility employees should guard the water supply and false (public tours)
facilities from contamination, public
tours, and even terrorism. (true/false)
4. The state requires bacteriological sample results be 5 years
kept _____ years.
5. The state requires chemical analysis be kept at least 10 years
_____ years.
6. EPA requires a water system to keep a copy of each 5 years
consumer confidence report at least _____
years.
7. A public water system provides the public with piped 15 service connections
water for human consumption, serves 25 individuals
at least _____ service connections, and regularly serves 60 days out of the year
at least _____ individuals daily at least _____
days out of the year.
8. The water utility field affects everyone because _____. water is essential to life
and health
9. The water utility employee should remember cus- courteous treatment and
tomers are entitled to _____ and _____. answers to questions
about water
, Class D Water License - Texas
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10. In Texas, water operator licensing is administered by TCEQ
the _____.
11. All public water systems are required to employ li- redistributes treated wa-
censed operators even if the system only ter
_____ treated water bought from another source.
12. Public water systems include cities, municipal utility campgrounds
districts, rural water supply
corporations, mobile home parks, and _____.
13. Examples of community water systems include e. all of the above
________.
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above
14. A federal agency impacting the water utility industry EPA
is the _____.
15. The most important federal law impacting the water Safe Drinking Water Act
utility industry is the _____. (PL93-523)
16. The four national safety and quality standards for bacteriological
drinking water covered in the Safe
Drinking Water Act are physical, chemical, ________ and
radiological.
17. The state agency that regulates drinking water in TCEQ
Texas and administers the federal Safe
Drinking Water Act is the ________.
, Class D Water License - Texas
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18. Water utility system personnel are required to notify health hazards
the TCEQ of changes or alterations of
the system, a new facility to be built, and water supply
________.
19. Some regional and local agencies impacting the water river authorities
utility industry are municipal utility
districts, rural water supply corporations, drainage
districts, ________, groundwater
conservation districts, and subsidence districts.
20. Public relations (PR) is the relationship between YOU, customer
the water utility employee, and the _____.
21. The keys to good customer relations are (1) everything true
the utility does is PR, (2) customers
are entitled to courteous treatment, (3) every employ-
ee is a PR person. (true/false)
22. Meter readers are the persons with whom customers false (meter readers often
have the least contact. (true/false) have the most contact)
23. Meter readers can be ambassadors of goodwill. true
(true/false)
24. Maintenance crews can warn customers of service true
interruptions and provide signs and
barriers to protect the public. (true/false)
25. The plant operator is responsible for treating the wa- true
ter to assure it is safe to drink and use. (true/false)
26. Water bills should be accurate, itemized, and neat, false (payment not op-
and payment should be optional. (true/false) tional)
, Class D Water License - Texas
Study online at https://quizlet.com/_2vhutv
27. All employees should be kept informed of utility plans true
and policies. (true/false)
28. Complaints should be treated as "griping" and inves- false
tigated as a last priority. (true/false)
29. In small water systems the operator is often _____, meter reader, repair crew
_____ and _____. and pump operator
30. "Stuffers" sent to customers in billing statements may e. all of the above
contain ________.
a. departments to call for service
b. explanations of utility policy
c. a history of the utility
d. tips on water conservation
e. all the above
31. Delinquent payment notices should be ________. d. all listed
a. tactful and tasteful
b. mailed in an envelope
c. businesslike
d. all listed
32. EPA requires community water systems to provide yearly
customers with a ________ report on the
system's water quality.
33. If water quality reports are attractive and easy to understand
________, they can build goodwill and trust with
the customer.
34. safe working conditions
Class D Water License - Texas
QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS |
Study online at https://quizlet.com/_2vhutv
1. Operators have a responsibility to provide drinking true
water that meets federal and state
standards. (true/false)
2. Water must be disinfected, delivered at inadequate false (adequate pressure)
pressure, and be ample in quantity. (true/false)
3. Utility employees should guard the water supply and false (public tours)
facilities from contamination, public
tours, and even terrorism. (true/false)
4. The state requires bacteriological sample results be 5 years
kept _____ years.
5. The state requires chemical analysis be kept at least 10 years
_____ years.
6. EPA requires a water system to keep a copy of each 5 years
consumer confidence report at least _____
years.
7. A public water system provides the public with piped 15 service connections
water for human consumption, serves 25 individuals
at least _____ service connections, and regularly serves 60 days out of the year
at least _____ individuals daily at least _____
days out of the year.
8. The water utility field affects everyone because _____. water is essential to life
and health
9. The water utility employee should remember cus- courteous treatment and
tomers are entitled to _____ and _____. answers to questions
about water
, Class D Water License - Texas
Study online at https://quizlet.com/_2vhutv
10. In Texas, water operator licensing is administered by TCEQ
the _____.
11. All public water systems are required to employ li- redistributes treated wa-
censed operators even if the system only ter
_____ treated water bought from another source.
12. Public water systems include cities, municipal utility campgrounds
districts, rural water supply
corporations, mobile home parks, and _____.
13. Examples of community water systems include e. all of the above
________.
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above
14. A federal agency impacting the water utility industry EPA
is the _____.
15. The most important federal law impacting the water Safe Drinking Water Act
utility industry is the _____. (PL93-523)
16. The four national safety and quality standards for bacteriological
drinking water covered in the Safe
Drinking Water Act are physical, chemical, ________ and
radiological.
17. The state agency that regulates drinking water in TCEQ
Texas and administers the federal Safe
Drinking Water Act is the ________.
, Class D Water License - Texas
Study online at https://quizlet.com/_2vhutv
18. Water utility system personnel are required to notify health hazards
the TCEQ of changes or alterations of
the system, a new facility to be built, and water supply
________.
19. Some regional and local agencies impacting the water river authorities
utility industry are municipal utility
districts, rural water supply corporations, drainage
districts, ________, groundwater
conservation districts, and subsidence districts.
20. Public relations (PR) is the relationship between YOU, customer
the water utility employee, and the _____.
21. The keys to good customer relations are (1) everything true
the utility does is PR, (2) customers
are entitled to courteous treatment, (3) every employ-
ee is a PR person. (true/false)
22. Meter readers are the persons with whom customers false (meter readers often
have the least contact. (true/false) have the most contact)
23. Meter readers can be ambassadors of goodwill. true
(true/false)
24. Maintenance crews can warn customers of service true
interruptions and provide signs and
barriers to protect the public. (true/false)
25. The plant operator is responsible for treating the wa- true
ter to assure it is safe to drink and use. (true/false)
26. Water bills should be accurate, itemized, and neat, false (payment not op-
and payment should be optional. (true/false) tional)
, Class D Water License - Texas
Study online at https://quizlet.com/_2vhutv
27. All employees should be kept informed of utility plans true
and policies. (true/false)
28. Complaints should be treated as "griping" and inves- false
tigated as a last priority. (true/false)
29. In small water systems the operator is often _____, meter reader, repair crew
_____ and _____. and pump operator
30. "Stuffers" sent to customers in billing statements may e. all of the above
contain ________.
a. departments to call for service
b. explanations of utility policy
c. a history of the utility
d. tips on water conservation
e. all the above
31. Delinquent payment notices should be ________. d. all listed
a. tactful and tasteful
b. mailed in an envelope
c. businesslike
d. all listed
32. EPA requires community water systems to provide yearly
customers with a ________ report on the
system's water quality.
33. If water quality reports are attractive and easy to understand
________, they can build goodwill and trust with
the customer.
34. safe working conditions
