Correct Detailed Answers A+ Pass
The Private Security & Investigative Services Act, 2005 definition of a security guard: -
Answer ✔✔- a person who performs work, for remuneration, that consists primarily of
guarding or patrolling for the purpose of protecting persons or property
What would be appropriate to do if a security guard observed a physically impaired
individual in a wheelchair having difficulty on a ramp inside a mall the guard is
patrolling? - Answer ✔✔- after asking the individual if help is required and is accepted,
the security guard guides the wheelchair down the ramp with the back of the wheelchair
first
When you are using your notebook, how should you record your notes? - Answer ✔✔-
record the time before each entry and arrange your notes in chronological order
Security guards must always keep in mind that people may have health issues not
familiar to the security guard. When restraining an individual, what precautions should a
security guard take when restraining an individual. - Answer ✔✔- everyone being
restrained should be considered to be at risk for restraint-related positional asphyxia
and be aware that some people are more at risk due to contributing factors
What are the key principles in communication? - Answer ✔✔- Non-verbal (body
language, Verbal & para-verbal communication, active/empathic listening
What is the advantage for a security guard patrolling a larger area instead of just staying
in one spot? - Answer ✔✔- It allows the security guard to observe more details as well
as locate hazards in various parts of the site
What is a job that may not be performed as a Licensed Security Guard? - Answer ✔✔-
Bailiff
What should a security guard ensure they do when assigned and using a notebook? -
Answer ✔✔- Use a black pen, make notes right away, write name and other
identification info in front of book
What is true about the Personal Information Protection & Electronic Documents Act -
Answer ✔✔- It governs how private sector organizations collect, use and disclose
personal information in the course of commercial business and it is a law relating to
information privacy
What are some examples of active/empathic listening? - Answer ✔✔- Giving undivided
attention, avoid interrupting, avoid being condescending or judgemental
, What is a false statement regarding the mandatory requirements of security guards
and/or private investigators individual licenses? - Answer ✔✔- The person must be in
good physical condition
What would not be appropriate when communicating with an individual whose first
language is not English? - Answer ✔✔- If the individual is hard to understand and their
comments are unclear after several attempts, fake understanding to avoid the other
individual from getting frustrated
Under the Private Security and Investigative Services Act, 2005, what is true regarding
licenses? - Answer ✔✔- Every license shall display a clearly recognizable photograph of
the holder, if the holder is an individual. A license shall clearly indicate the expiration
date. And a person may be issued more than one type of license, but, regardless of the
license a person hold, the person may not act as a security guards and a private
investigator at the same time
What is not true regarding The Private Security and Investigative Services Act, 2005? -
Answer ✔✔- It regulates only security companies, not individuals who are working as a
security guard and performing security guard duties
During a patrol, a security guard finds an unauthorized person on the premises which
they are hired to protect. When the security guard asks the individual to leave, the
person refuses. Which of the following statements is not true regarding this situation?
A. The security guard has the legal authority to use any amount of force to remove the
person found trespassing.
B. The security guard has the legal authority to arrest without warrant the person found
trespassing.
C. The security guard has the legal authority to use as much force as reasonably
necessary to remove the person found trespassing.
D. Answer B and C. - Answer ✔✔- A. The security guard has the legal authority to use
any amount of force to remove the person found trespassing.
What is the purpose of access control? - Answer ✔✔- To ensure the movement of
people, materials, and info at a site is authorized
What best described contract security agencies? - Answer ✔✔- An agency that required
specific licenses to perform their primary function
If a security guard observers an incident in which a report will need to be written, what is
an important questions that should be answered in the security guard notes? - Answer
✔✔- Who was involved and what happened? Where and when it happened. Why and
how it happened