WALGREENS PTCB PREP EXAM (ACTUAL
EXAM) WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
Techniques for interacting with customers on the telephone include:
A)using a pleasant and courteous manner
B)stating the name of your pharmacy and your name
C)referring all calls that require a pharmacists judgement to the pharmacist
D)all of the above - ANSWERS-D
_________are skills involving relationships between people:
A)interpersonal skills
B)computer skills
C)transaction skills
D)data management skills - ANSWERS-A
,scheduling appointments for disease state management services is a duty of
the
A)registered nurse
B)third party
C)physician
D)pharmacy technician - ANSWERS-D
When a technician receives a refected claim "NDC Not Covered", this
probably means:
A)the insurance plan has a open formulary
B) the insurance plan has a closed formulary
C) the birthdate submitted does not match the birthdate in the insurers
computer
D)the patient has mail order - ANSWERS-B
when reviewing a prescripation for a C-II substance, which of these is not
required:
A)DEA number
B)DAW information
C)patient address
D)NDC number - ANSWERS-D
A(an)_________is a set amount that must be paid by the patient before the
insurer will cover additional expenses:
A)co-insurance
B)co-pay
,C)maximum allowable cost
D)deductible - ANSWERS-D
Community pharmacies that are part of regional or national food store chains
such are Giant, Eagle and Kroger are
A)chain pharmacies
B)independent pharmacies
C)mass merchandiser pharmacies
D)food store pharmacies - ANSWERS-D
A(an)_________is a network of providers where costs outside the network
may be partially reimbursed and the patieints primary care physician need
not be a member:
A) MAC
B)POS
C)PPO
D)HMO - ANSWERS-C
Ordering stock is a responsibility of the
A)computer system
B)pharmacy technician
C)third party
D)prescription counter - ANSWERS-B
, ______________________________ is a legal proof or document that an
individual meets certain objective standards, usually provided by a neutral
professional organization.
A)Prior authorization
B)Documentation
C)registration
D)certification - ANSWERS-D
the length of time from the beginning of development of a new drug to fda
approval is often more than _____________ years
A)2
B)5
C)10
D)20 - ANSWERS-B
Pharmacy technicians should be detail oriented. meaning:
A) patients should receive medications exactly as they have been prescribed.
B) an incorrect strength will always be detected by the pharmacist
C)technicians do not need to be careful because the pharmacist is supposed
to find and correct all technician errors.
D)none of the above - ANSWERS-A
the computer system that checks transactions of third parties is :
A)billing
B)management reporting
C)inventory
EXAM) WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
Techniques for interacting with customers on the telephone include:
A)using a pleasant and courteous manner
B)stating the name of your pharmacy and your name
C)referring all calls that require a pharmacists judgement to the pharmacist
D)all of the above - ANSWERS-D
_________are skills involving relationships between people:
A)interpersonal skills
B)computer skills
C)transaction skills
D)data management skills - ANSWERS-A
,scheduling appointments for disease state management services is a duty of
the
A)registered nurse
B)third party
C)physician
D)pharmacy technician - ANSWERS-D
When a technician receives a refected claim "NDC Not Covered", this
probably means:
A)the insurance plan has a open formulary
B) the insurance plan has a closed formulary
C) the birthdate submitted does not match the birthdate in the insurers
computer
D)the patient has mail order - ANSWERS-B
when reviewing a prescripation for a C-II substance, which of these is not
required:
A)DEA number
B)DAW information
C)patient address
D)NDC number - ANSWERS-D
A(an)_________is a set amount that must be paid by the patient before the
insurer will cover additional expenses:
A)co-insurance
B)co-pay
,C)maximum allowable cost
D)deductible - ANSWERS-D
Community pharmacies that are part of regional or national food store chains
such are Giant, Eagle and Kroger are
A)chain pharmacies
B)independent pharmacies
C)mass merchandiser pharmacies
D)food store pharmacies - ANSWERS-D
A(an)_________is a network of providers where costs outside the network
may be partially reimbursed and the patieints primary care physician need
not be a member:
A) MAC
B)POS
C)PPO
D)HMO - ANSWERS-C
Ordering stock is a responsibility of the
A)computer system
B)pharmacy technician
C)third party
D)prescription counter - ANSWERS-B
, ______________________________ is a legal proof or document that an
individual meets certain objective standards, usually provided by a neutral
professional organization.
A)Prior authorization
B)Documentation
C)registration
D)certification - ANSWERS-D
the length of time from the beginning of development of a new drug to fda
approval is often more than _____________ years
A)2
B)5
C)10
D)20 - ANSWERS-B
Pharmacy technicians should be detail oriented. meaning:
A) patients should receive medications exactly as they have been prescribed.
B) an incorrect strength will always be detected by the pharmacist
C)technicians do not need to be careful because the pharmacist is supposed
to find and correct all technician errors.
D)none of the above - ANSWERS-A
the computer system that checks transactions of third parties is :
A)billing
B)management reporting
C)inventory
