PCMH 2.5 Patient Centered Medical
Home (Actual) Exam Graded A+
- Verifies patients identify in Defense Enrollment Eligibility Reporting System (DEERS)
and third party insurances
Basic PCMH Principles #1 - Answers-Continuity
- Patients will primarily be seen by their PCM
- If their PCM is not available, they can schedule with another provider from the same
team
Basic PCMH Principles #2 - Answers-Provider Templates
- Templates will deliver a standard number of appointments every week when the
provider is available
Basic PCMH Principles #3 - Answers-Control of Templates
- Providers have control (through the Chief of Medical Staff (SGH)) of their templates
- Support staff coordinates the schedule based on clinic hours
Basic PCMH Principles #4 - Answers-Satisfaction
- Patient, provider, and support staff satisfaction are carefully monitored
Daily Team Huddles - Answers-Person in charge should ensure these things are
discussed
- Prioritize care
- Develope plan for the day
- Maximize communication between all members of team (e.g., appointments,
unexpected absences)
- Check for any team staffing issues or coverage required
- Complete telephone consult (t-cons)/message slips within 72 hours
- Address any/all Secure Web Messaging Messages
- Ensure exam rooms are stocked
Health Care Provider - Answers-- Is responsible for patient care coordination and
oversight using the evidenced-based Clinical Practice Guidelines (CPGs)
- Addresses medical issues utilizing a team approach structure
Joint Principles of PCMH #1 - Answers-Personal Physician
- Each patient has an ongoing relationship with personal physician
- Provides continuous and comprehensive
Home (Actual) Exam Graded A+
- Verifies patients identify in Defense Enrollment Eligibility Reporting System (DEERS)
and third party insurances
Basic PCMH Principles #1 - Answers-Continuity
- Patients will primarily be seen by their PCM
- If their PCM is not available, they can schedule with another provider from the same
team
Basic PCMH Principles #2 - Answers-Provider Templates
- Templates will deliver a standard number of appointments every week when the
provider is available
Basic PCMH Principles #3 - Answers-Control of Templates
- Providers have control (through the Chief of Medical Staff (SGH)) of their templates
- Support staff coordinates the schedule based on clinic hours
Basic PCMH Principles #4 - Answers-Satisfaction
- Patient, provider, and support staff satisfaction are carefully monitored
Daily Team Huddles - Answers-Person in charge should ensure these things are
discussed
- Prioritize care
- Develope plan for the day
- Maximize communication between all members of team (e.g., appointments,
unexpected absences)
- Check for any team staffing issues or coverage required
- Complete telephone consult (t-cons)/message slips within 72 hours
- Address any/all Secure Web Messaging Messages
- Ensure exam rooms are stocked
Health Care Provider - Answers-- Is responsible for patient care coordination and
oversight using the evidenced-based Clinical Practice Guidelines (CPGs)
- Addresses medical issues utilizing a team approach structure
Joint Principles of PCMH #1 - Answers-Personal Physician
- Each patient has an ongoing relationship with personal physician
- Provides continuous and comprehensive
