TCI TraInIng Cornell – laTeST UPDaTeD 2025/2026 exam WITH ComPleTe ComPreHenSIVe QUeSTIonS anD SUre VerIFIeD SolUTIonS 100% (moST FreQUenTlY TeSTeD) graDeD aT a+ SCore SUre gUaranTeeD PaSS!!

TCI TraInIng Cornell – laTeST UPDaTeD 2025/2026 exam WITH ComPleTe ComPreHenSIVe QUeSTIonS anD SUre VerIFIeD SolUTIonS 100% (moST FreQUenTlY TeSTeD) graDeD aT a+ SCore SUre gUaranTeeD PaSS!! 1. Crisis occurs when - ANSWER A young person's inability to cope results in a change in behavior The Goals of a crisis intervention are to SUPPORT : environmentally and emotionally to reduce stress and risk 2. How do I best respond? - ANSWER Provide environmental support by managing the environment to neutralize potential triggers Provide emotional support by engaging the young person Exercise self-control over your own feelings 3. What am I feeling now? - ANSWER Anger can undermine objectivity Anger is an emotional and physical response Cognitive abilities are reduced 4. TEACH: children better ways to cope with stress - ANSWER SUPPORT : environmentally and emotionally to reduce stress and risk TEACH: children better ways to cope with stress 5. Skills Building Pyramid - ANSWER LSI Crisis CoRegulation Emotional First Aid Behavior Support Techniques Active Listening Crisis Communication Self Awareness - Four Questions 6. Stress model of crisis - ANSWER Pre-crisis State (Baseline) Triggering Event - Agitation Escalation Phase - Aggression Outburst CRISIS - Violence Recovery 7. FOUR questions to ask ourselves in a crisis situation - ANSWER What am I feeling now? What does this young person feel need want How is the environment affecting the young person? How do I respond? 8. Pain based behavior includes - ANSWER Impulsive outbursts Aggression Running away Self Injury Defiance Inability to regulate emotions Trauma reenactment Substance Abuse 9. Managing environment - ANSWER Possible weapons Stimulating lights or noise Crowding Chaotic, messy, disorganized messages 10. Behavior Support Techniques - ANSWER *More effective in warning phase Managing the Environment Prompting Caring gesture Hurdle help Redirection and Distraction Proximity Directive statements Time away 11. Goals of Emotional First Aid - ANSWER 1. Provide immediate help and support to reduce emotional intensity (coregulation) 2. Resolve the immediate crisis 3. Keep the child in the program/activity