Management UPDATED ACTUAL Exam
Questions and CORRECT Answers
When workers obey a supervisor because of fear, their behavior is called - CORRECT
ANSWER - yielding.
Which of the following is the most common weakness in an employee rating program? -
CORRECT ANSWER - Failing to train the raters.
The type of leader who tells his or her subordinates what to do, allowing no discussion, is most
accurately referred to as a(n) - CORRECT ANSWER - autocratic leader.
What is the prime objective of the employment interview? - CORRECT ANSWER - To
appraise an applicant's qualifications for employment.
Sergeant McKinley is conducting performance reviews of the officers in his unit. Sergeant
McKinley should be careful not to make the most common rating error. This is known as the
error of - CORRECT ANSWER - leniency.
Most experts consider the primary function of the supervising sergeant to be presiding over the
process of - CORRECT ANSWER - delegation.
During an employee-centered counselling session, the supervisor should - CORRECT
ANSWER - permit full reflection by the subordinate.
Sergeant Rasheed is conducting a training session on the use of deadly force and self-defense
tactics. Sergeant Rasheed realizes that she must ask good questions in order to determine what
the students learned. If the sergeant wants to stimulate discussion on a contribution requiring
emphasis or elaboration, what type of question should she use? - CORRECT ANSWER -
Factual and rhetorical questions.
, Public employees have always been liable for their own negligent or wrongful acts. Damages
awarded because of pain and suffering are termed - CORRECT ANSWER - compensatory
damages.
Whenever counselling an employee with a drinking problem, the initial conversation should
ordinarily be directed toward - CORRECT ANSWER - the workers performance.
Which of the following would be the first step in the process of removing an employee from the
organization for the good of the service? - CORRECT ANSWER - Negative discipline.
Which of the following statements is most accurate with regard to communication among
members of the police force? - CORRECT ANSWER - Too much insistence that
employees follow formal communication channels will tend to impede the passing of
information upward, downward, and across organizational lines.
This term refers to the placement of one person in charge of a situation and an employee. -
CORRECT ANSWER - Unity of control.
Lenient supervisors who tend to rate all their subordinates alike tend to be - CORRECT
ANSWER - covertly disrespected.
Sergeant King is at the scene of a large public event at which there are multiple platoon assigned.
Sergeant King observes an officer who is not under her direct supervision yelling and using
profanity toward a member of the community. Sergeant King should - CORRECT
ANSWER - intervene immediately.
This term maintains the integrity of the organization by clearly defining tasks and responsibilities
of employees, as well as delegating power and authority to complete required tasks. - CORRECT
ANSWER - Delegation of authority.
One of the primary measures of the level of discipline within the police force is the - CORRECT
ANSWER - orderliness of the police force on a day-to-day basis.