Giant eagle Test #1 Exam Questions
and Answers
The time clock can also be referred to as....? - -Smart Track or Kronos
- 6-s system - -Safety, sort & Remove, shine & inspect, set locations,
systematize, stay the course
- what does smart track record?
a. Amount of prescriptions filled
b. Amount of hours worked for accurate payroll
c. Amount of cash rung in the register to balance the cash
d. Amount of intelligent people that work in the pharmacy - -b. Amount of
hours work for accurate payroll
- if meds fall onto the floor you should immediately place into the hazardous
waste containers.
True or False - -Flase
- what is the purpose of Continuous quality improvement program (CQI) - -
To identify, document, and analyze both incidents and quality related events
(QREs)
These are meetings that are held quarterly
- what does QRE stand for? - -quaintly related event
( Happens before reaches customer/ incidents)
- Which of the following is not a key point of continuous quality
improvement program?
A. Blame that person that made an error
B. Focus on the process of breakdown through root cause analysis
C. Review of QRE defects and reported incidents
d. Involve all team members - -A. Blame the person that made the error
- Which of the following is a purpose of the weekly team member scorecard?
a. To compare the skill level of other team members
b. to assist is quality coaching moments
c. to encoure competition
d. To shame a team member for the number of QRE defects made - -B. To
assist in quality coaching moments
- the difference between and QRE and Incident - -QRE- the mistake was
caught before the patient knew
and Answers
The time clock can also be referred to as....? - -Smart Track or Kronos
- 6-s system - -Safety, sort & Remove, shine & inspect, set locations,
systematize, stay the course
- what does smart track record?
a. Amount of prescriptions filled
b. Amount of hours worked for accurate payroll
c. Amount of cash rung in the register to balance the cash
d. Amount of intelligent people that work in the pharmacy - -b. Amount of
hours work for accurate payroll
- if meds fall onto the floor you should immediately place into the hazardous
waste containers.
True or False - -Flase
- what is the purpose of Continuous quality improvement program (CQI) - -
To identify, document, and analyze both incidents and quality related events
(QREs)
These are meetings that are held quarterly
- what does QRE stand for? - -quaintly related event
( Happens before reaches customer/ incidents)
- Which of the following is not a key point of continuous quality
improvement program?
A. Blame that person that made an error
B. Focus on the process of breakdown through root cause analysis
C. Review of QRE defects and reported incidents
d. Involve all team members - -A. Blame the person that made the error
- Which of the following is a purpose of the weekly team member scorecard?
a. To compare the skill level of other team members
b. to assist is quality coaching moments
c. to encoure competition
d. To shame a team member for the number of QRE defects made - -B. To
assist in quality coaching moments
- the difference between and QRE and Incident - -QRE- the mistake was
caught before the patient knew
