WGU D664 ENN1 TASK 3
1. What is the primary objective of Task 3 in ENN1 D664?
The objective is to create a professionally reflective artifact—a comprehensive plan that
demonstrates your understanding of leadership, ethics, and organizational behavior. It should
incorporate theory, real-world examples, and a personal development roadmap.
Leadership Theory & Application
2. What are the four core leadership styles in the Full Range Leadership model?
Answer: Transformational, transactional, laissez-faire, and contingent reward.
3. How does transformational leadership differ from transactional?
Answer: Transformational inspires intrinsic motivation and change; transactional focuses on
extrinsic rewards and structured tasks.
4. Give an example of transactional leadership in a corporate context.
Answer: A sales manager sets targets and rewards team members with commissions based on
performance metrics.
5. Why is follower readiness important in situational leadership?
Answer: Because leaders must adapt style (directing, coaching, supporting, delegating) based on
followers' competence and commitment.
6. How can emotional intelligence enhance leadership effectiveness?
Answer: By enabling leaders to perceive, manage, and respond to emotions—leading to stronger
relationships and better conflict resolution.
7. What are the five components of emotional intelligence per Goleman?
Answer: Self-awareness, self-regulation, motivation, empathy, and social skill.
8. Describe how empathy plays a role in transformational leadership.
Answer: Empathy helps leaders understand employees’ perspectives, fostering trust,
commitment, and personal growth.
9. What is transactional contingent reward in practice?
Answer: The leader clarifies expectations and provides rewards for successful completion of
tasks—e.g., a bonus system.
,10. In situations of crisis, what leadership style tends to be most effective?
Answer: A directive, transactional style—clear calls to action and strong structure help teams act
decisively.
Professional Ethics
11. What is the difference between moral awareness and moral judgement?
Answer: Moral awareness is recognizing an ethical issue; moral judgment is determining what is
right action in that context.
12. What is Kohlberg’s highest stage of moral development?
Answer: Post-conventional—based on universal ethical principles.
13. How does organizational culture shape ethical behavior?
Answer: Culture sets norms, rewards, and expectations. A strong ethical culture encourages
honesty and accountability.
14. Provide an example of a policy that strengthens ethical culture.
Answer: A confidential whistleblower system with strong non-retaliation rules fosters ethical
accountability.
15. What is ethical fading?
Answer: When the ethical dimensions of a decision are overlooked due to distractions or self-
interest.
16. How can leaders prevent ethical fading?
Answer: By encouraging open dialogue, reflection, and establishing clear ethical frameworks.
17. What is the purpose of a code of ethics?
Answer: It guides decision-making by articulating values, responsibilities, and expected
behaviors.
18. Give an example of situational pressure that might lead to unethical behavior.
Answer: Unrealistic sales targets can incentivize cutting corners or manipulating data.
19. How can leaders use moral reminders in daily operations?
Answer: By starting meetings with an ethical reflection prompt related to current business
decisions.
20. Why is transparency crucial in building ethical credibility?
Answer: Transparency prevents suspicion, builds trust, and demonstrates accountability.
, Organizational Behavior & Change
21. Define organizational culture.
Answer: The shared values, beliefs, and norms that influence how employees think, behave, and
interact.
22. What is Schein’s model of organizational culture layers?
Answer: Artifacts (visible elements), espoused values (stated ideals), and basic underlying
assumptions (unexamined truths).
23. Provide examples of organizational artifacts.
Answer: Office layout, dress codes, mission statements, and rituals like ceremonies.
24. What is Lewin's 3-step change model?
Answer: Unfreeze – Change – Refreeze. Prepare, implement, solidify.
25. How can resistance to change be managed?
Answer: Through clear communication, participation, support, and reinforcement strategies.
26. Define a learning organization.
Answer: An organization that encourages ongoing learning, adapts based on insights, and
promotes knowledge sharing.
27. What are the key elements of Senge’s learning organization model?
Answer: Systems thinking, personal mastery, mental models, shared vision, and team learning.
28. Why is systems thinking important for leaders?
Answer: It enables them to understand interactions within the organization and foresee ripple
effects of changes.
29. How does feedback contribute to organizational learning?
Answer: It provides insight, corrects behavior, and encourages adaptability.
30. Give a real-world example of organizational learning in action.
Answer: A company that analyzes customer complaints and modifies its product development
for improved quality.
Self-Assessment and Development Planning
31. What is the value of a SWOT analysis for personal leadership development?
Answer: It identifies Strengths, Weaknesses, Opportunities, and Threats, guiding targeted
growth strategies.
1. What is the primary objective of Task 3 in ENN1 D664?
The objective is to create a professionally reflective artifact—a comprehensive plan that
demonstrates your understanding of leadership, ethics, and organizational behavior. It should
incorporate theory, real-world examples, and a personal development roadmap.
Leadership Theory & Application
2. What are the four core leadership styles in the Full Range Leadership model?
Answer: Transformational, transactional, laissez-faire, and contingent reward.
3. How does transformational leadership differ from transactional?
Answer: Transformational inspires intrinsic motivation and change; transactional focuses on
extrinsic rewards and structured tasks.
4. Give an example of transactional leadership in a corporate context.
Answer: A sales manager sets targets and rewards team members with commissions based on
performance metrics.
5. Why is follower readiness important in situational leadership?
Answer: Because leaders must adapt style (directing, coaching, supporting, delegating) based on
followers' competence and commitment.
6. How can emotional intelligence enhance leadership effectiveness?
Answer: By enabling leaders to perceive, manage, and respond to emotions—leading to stronger
relationships and better conflict resolution.
7. What are the five components of emotional intelligence per Goleman?
Answer: Self-awareness, self-regulation, motivation, empathy, and social skill.
8. Describe how empathy plays a role in transformational leadership.
Answer: Empathy helps leaders understand employees’ perspectives, fostering trust,
commitment, and personal growth.
9. What is transactional contingent reward in practice?
Answer: The leader clarifies expectations and provides rewards for successful completion of
tasks—e.g., a bonus system.
,10. In situations of crisis, what leadership style tends to be most effective?
Answer: A directive, transactional style—clear calls to action and strong structure help teams act
decisively.
Professional Ethics
11. What is the difference between moral awareness and moral judgement?
Answer: Moral awareness is recognizing an ethical issue; moral judgment is determining what is
right action in that context.
12. What is Kohlberg’s highest stage of moral development?
Answer: Post-conventional—based on universal ethical principles.
13. How does organizational culture shape ethical behavior?
Answer: Culture sets norms, rewards, and expectations. A strong ethical culture encourages
honesty and accountability.
14. Provide an example of a policy that strengthens ethical culture.
Answer: A confidential whistleblower system with strong non-retaliation rules fosters ethical
accountability.
15. What is ethical fading?
Answer: When the ethical dimensions of a decision are overlooked due to distractions or self-
interest.
16. How can leaders prevent ethical fading?
Answer: By encouraging open dialogue, reflection, and establishing clear ethical frameworks.
17. What is the purpose of a code of ethics?
Answer: It guides decision-making by articulating values, responsibilities, and expected
behaviors.
18. Give an example of situational pressure that might lead to unethical behavior.
Answer: Unrealistic sales targets can incentivize cutting corners or manipulating data.
19. How can leaders use moral reminders in daily operations?
Answer: By starting meetings with an ethical reflection prompt related to current business
decisions.
20. Why is transparency crucial in building ethical credibility?
Answer: Transparency prevents suspicion, builds trust, and demonstrates accountability.
, Organizational Behavior & Change
21. Define organizational culture.
Answer: The shared values, beliefs, and norms that influence how employees think, behave, and
interact.
22. What is Schein’s model of organizational culture layers?
Answer: Artifacts (visible elements), espoused values (stated ideals), and basic underlying
assumptions (unexamined truths).
23. Provide examples of organizational artifacts.
Answer: Office layout, dress codes, mission statements, and rituals like ceremonies.
24. What is Lewin's 3-step change model?
Answer: Unfreeze – Change – Refreeze. Prepare, implement, solidify.
25. How can resistance to change be managed?
Answer: Through clear communication, participation, support, and reinforcement strategies.
26. Define a learning organization.
Answer: An organization that encourages ongoing learning, adapts based on insights, and
promotes knowledge sharing.
27. What are the key elements of Senge’s learning organization model?
Answer: Systems thinking, personal mastery, mental models, shared vision, and team learning.
28. Why is systems thinking important for leaders?
Answer: It enables them to understand interactions within the organization and foresee ripple
effects of changes.
29. How does feedback contribute to organizational learning?
Answer: It provides insight, corrects behavior, and encourages adaptability.
30. Give a real-world example of organizational learning in action.
Answer: A company that analyzes customer complaints and modifies its product development
for improved quality.
Self-Assessment and Development Planning
31. What is the value of a SWOT analysis for personal leadership development?
Answer: It identifies Strengths, Weaknesses, Opportunities, and Threats, guiding targeted
growth strategies.
