WGU D351 v2 All topics study guide
|\ |\ |\ |\ |\ |\ |\
questions with answers |\ |\
What role does the planning function of human resource
|\ |\ |\ |\ |\ |\ |\ |\ |\
management play within organizations? - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\
✔✔The planning function of human resource management
|\ |\ |\ |\ |\ |\ |\
involves two major activities: strategic planning, and short- and
|\ |\ |\ |\ |\ |\ |\ |\ |\
medium-range planning. Such strategic objectives may include |\ |\ |\ |\ |\ |\ |\
increasing market share, revenue growth, product or service
|\ |\ |\ |\ |\ |\ |\ |\
diversity, and profit margins, as well as planning for financial
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
obligations and other eventualities. |\ |\ |\
What role does the staffing function of human resource
|\ |\ |\ |\ |\ |\ |\ |\ |\
management play within organizations? - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\
✔✔recruiting job applicants (also known as candidates), and then
|\ |\ |\ |\ |\ |\ |\ |\ |\
selecting the most appropriate applicants for the available jobs.
|\ |\ |\ |\ |\ |\ |\ |\
What are the types of employee compensation? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔direct and indirect compensation
|\ |\ |\ |\
What is the role of performance appraisals? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔A performance appraisal (also known as a performance review,
|\ |\ |\ |\ |\ |\ |\ |\ |\
performance evaluation, or career development discussion) is a
|\ |\ |\ |\ |\ |\ |\ |\
method by which an employee's job performance is evaluated.
|\ |\ |\ |\ |\ |\ |\ |\
How does HRM enhance human potential? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔HRM field has seen a substantial interest in both formal and
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
informal training and development.
|\ |\ |\
,HRM's work on improving the workplace environment focuses on
|\ |\ |\ |\ |\ |\ |\ |\ |\
what two environments? - CORRECT ANSWERS ✔✔implementing
|\ |\ |\ |\ |\ |\ |\
productivity improvement programs as well as improving health |\ |\ |\ |\ |\ |\ |\ |\
and safety at work
|\ |\ |\
What must management be aware of in order to maintain effective
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
work relationships? - CORRECT ANSWERS ✔✔After an organization
|\ |\ |\ |\ |\ |\ |\ |\
has hired the employees it needs, it must foster a positive
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
workplace environment. In addition to compensation and a healthy
|\ |\ |\ |\ |\ |\ |\ |\
and safe environment, firms must provide conditions that will
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
make it attractive for employees to stay.
|\ |\ |\ |\ |\ |\
What impact has globalization had on HR practices? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔organizations become more global, it is essential
|\ |\ |\ |\ |\ |\ |\ |\
that organizations develop and implement HRM policies with
|\ |\ |\ |\ |\ |\ |\ |\
international applicability, also making them relevant to |\ |\ |\ |\ |\ |\ |\
employees from diverse cultures and backgrounds |\ |\ |\ |\ |\
What are the four implicit HR objectives? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔improve productivity, improve quality of work life,ensure legal |\ |\ |\ |\ |\ |\ |\ |\
compliance, and foster ethical behavior. |\ |\ |\ |\
How can HR managers make a significant contribution toward
|\ |\ |\ |\ |\ |\ |\ |\ |\
productivity improvements? - CORRECT ANSWERS ✔✔work |\ |\ |\ |\ |\ |\
organization and design |\ |\
How do organizations improve the quality of work life? How have
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
employees' attitudes regarding involvement with their work |\ |\ |\ |\ |\ |\ |\
shifted? - CORRECT ANSWERS ✔✔most employees today desire
|\ |\ |\ |\ |\ |\ |\ |\
,more autonomy and a chance to make a greater contribution to
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
the organization. employees today prefer a greater level of
|\ |\ |\ |\ |\ |\ |\ |\ |\
involvement with their work |\ |\ |\
Why is it important that HR mangers and personnel be familiar
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
with the laws and regulations? - CORRECT ANSWERS ✔✔laws
|\ |\ |\ |\ |\ |\ |\ |\ |\
impact nearly all functions and activities with which HRM is
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
involved, HR managers and personnel must be familiar with
|\ |\ |\ |\ |\ |\ |\ |\ |\
regulations affecting hiring and pay decisions, promotion |\ |\ |\ |\ |\ |\ |\
activities, health and safety considerations, and labor relations.
|\ |\ |\ |\ |\ |\ |\
Define the term "moral philosophy." - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\
✔✔refers to the principles, rules, and values that individuals use in
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
deciding what is right or wrong.
|\ |\ |\ |\ |\ |\
How can HR professionals create a culture where ethical behavior
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
is encouraged? - CORRECT ANSWERS ✔✔"creating a positive work
|\ |\ |\ |\ |\ |\ |\ |\ |\
environment, hiring ethical individuals, providing ethical training, |\ |\ |\ |\ |\ |\ |\
labeling and modeling ethical behavior, creating a well-defined
|\ |\ |\ |\ |\ |\ |\ |\
code of ethics, establishing an open-door policy, and providing an
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
employee assistance program (EAP)." |\ |\ |\
Define the term "business ethics." - CORRECT ANSWERS ✔✔the
|\ |\ |\ |\ |\ |\ |\ |\ |\
values and principles that are used to evaluate whether the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
collective behavior of members of an organization is appropriate
|\ |\ |\ |\ |\ |\ |\ |\
What are the six major trends have been identified as influencing
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
the work environment? - CORRECT ANSWERS ✔✔increased
|\ |\ |\ |\ |\ |\ |\
competition, the costs and benefits associated with HR utilization, |\ |\ |\ |\ |\ |\ |\ |\ |\
productivity changes (resulting from changes in technology, |\ |\ |\ |\ |\ |\ |\
, capital investment, the 2008-2014 recession, capital utilization,
|\ |\ |\ |\ |\ |\ |\
outsourcing, and government policies), the increasing pace and
|\ |\ |\ |\ |\ |\ |\ |\
complexity of social, cultural, legal, demographic, and educational
|\ |\ |\ |\ |\ |\ |\ |\
changes, the symptoms of dysfunction in the workplace, and
|\ |\ |\ |\ |\ |\ |\ |\ |\
societal trends of the 21st century
|\ |\ |\ |\ |\
Internal Environment: Define "culture" and identify who shapes an
|\ |\ |\ |\ |\ |\ |\ |\ |\
organization's culture. - CORRECT ANSWERS ✔✔represents the |\ |\ |\ |\ |\ |\ |\
organization's value system. Top management shapes a |\ |\ |\ |\ |\ |\ |\
companies culture |\
Internal Environment: Define technology. - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\
✔✔generally refers to the equipment and knowledge used to|\ |\ |\ |\ |\ |\ |\ |\ |\
produce goods and services, and the definition of technology may
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
vary greatly by industry
|\ |\ |\
Internal Environment: How does technology influence an
|\ |\ |\ |\ |\ |\ |\
organization's structure? - CORRECT ANSWERS ✔✔with technology |\ |\ |\ |\ |\ |\
and computers, close supervision of employees is unnecessary.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Furthermore, technology allows work to be performed during non-
|\ |\ |\ |\ |\ |\ |\ |\
traditional hours, away from physical manufacturing plants and
|\ |\ |\ |\ |\ |\ |\ |\
offices. With technology we can see a reduction in the work force.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
Internal Environment: Organizational size is an important factor in
|\ |\ |\ |\ |\ |\ |\ |\ |\
determining ________________. - CORRECT ANSWERS ✔✔HR
|\ |\ |\ |\ |\ |\
activities
External Environment: How does the economy influence HR
|\ |\ |\ |\ |\ |\ |\ |\
activities? - CORRECT ANSWERS ✔✔A strong economy tends to
|\ |\ |\ |\ |\ |\ |\ |\ |\
decrease unemployment, increase wages, make recruitment more
|\ |\ |\ |\ |\ |\ |\
|\ |\ |\ |\ |\ |\ |\
questions with answers |\ |\
What role does the planning function of human resource
|\ |\ |\ |\ |\ |\ |\ |\ |\
management play within organizations? - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\
✔✔The planning function of human resource management
|\ |\ |\ |\ |\ |\ |\
involves two major activities: strategic planning, and short- and
|\ |\ |\ |\ |\ |\ |\ |\ |\
medium-range planning. Such strategic objectives may include |\ |\ |\ |\ |\ |\ |\
increasing market share, revenue growth, product or service
|\ |\ |\ |\ |\ |\ |\ |\
diversity, and profit margins, as well as planning for financial
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
obligations and other eventualities. |\ |\ |\
What role does the staffing function of human resource
|\ |\ |\ |\ |\ |\ |\ |\ |\
management play within organizations? - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\
✔✔recruiting job applicants (also known as candidates), and then
|\ |\ |\ |\ |\ |\ |\ |\ |\
selecting the most appropriate applicants for the available jobs.
|\ |\ |\ |\ |\ |\ |\ |\
What are the types of employee compensation? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔direct and indirect compensation
|\ |\ |\ |\
What is the role of performance appraisals? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔A performance appraisal (also known as a performance review,
|\ |\ |\ |\ |\ |\ |\ |\ |\
performance evaluation, or career development discussion) is a
|\ |\ |\ |\ |\ |\ |\ |\
method by which an employee's job performance is evaluated.
|\ |\ |\ |\ |\ |\ |\ |\
How does HRM enhance human potential? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔HRM field has seen a substantial interest in both formal and
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
informal training and development.
|\ |\ |\
,HRM's work on improving the workplace environment focuses on
|\ |\ |\ |\ |\ |\ |\ |\ |\
what two environments? - CORRECT ANSWERS ✔✔implementing
|\ |\ |\ |\ |\ |\ |\
productivity improvement programs as well as improving health |\ |\ |\ |\ |\ |\ |\ |\
and safety at work
|\ |\ |\
What must management be aware of in order to maintain effective
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
work relationships? - CORRECT ANSWERS ✔✔After an organization
|\ |\ |\ |\ |\ |\ |\ |\
has hired the employees it needs, it must foster a positive
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
workplace environment. In addition to compensation and a healthy
|\ |\ |\ |\ |\ |\ |\ |\
and safe environment, firms must provide conditions that will
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
make it attractive for employees to stay.
|\ |\ |\ |\ |\ |\
What impact has globalization had on HR practices? - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
ANSWERS ✔✔organizations become more global, it is essential
|\ |\ |\ |\ |\ |\ |\ |\
that organizations develop and implement HRM policies with
|\ |\ |\ |\ |\ |\ |\ |\
international applicability, also making them relevant to |\ |\ |\ |\ |\ |\ |\
employees from diverse cultures and backgrounds |\ |\ |\ |\ |\
What are the four implicit HR objectives? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
✔✔improve productivity, improve quality of work life,ensure legal |\ |\ |\ |\ |\ |\ |\ |\
compliance, and foster ethical behavior. |\ |\ |\ |\
How can HR managers make a significant contribution toward
|\ |\ |\ |\ |\ |\ |\ |\ |\
productivity improvements? - CORRECT ANSWERS ✔✔work |\ |\ |\ |\ |\ |\
organization and design |\ |\
How do organizations improve the quality of work life? How have
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
employees' attitudes regarding involvement with their work |\ |\ |\ |\ |\ |\ |\
shifted? - CORRECT ANSWERS ✔✔most employees today desire
|\ |\ |\ |\ |\ |\ |\ |\
,more autonomy and a chance to make a greater contribution to
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
the organization. employees today prefer a greater level of
|\ |\ |\ |\ |\ |\ |\ |\ |\
involvement with their work |\ |\ |\
Why is it important that HR mangers and personnel be familiar
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
with the laws and regulations? - CORRECT ANSWERS ✔✔laws
|\ |\ |\ |\ |\ |\ |\ |\ |\
impact nearly all functions and activities with which HRM is
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
involved, HR managers and personnel must be familiar with
|\ |\ |\ |\ |\ |\ |\ |\ |\
regulations affecting hiring and pay decisions, promotion |\ |\ |\ |\ |\ |\ |\
activities, health and safety considerations, and labor relations.
|\ |\ |\ |\ |\ |\ |\
Define the term "moral philosophy." - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\
✔✔refers to the principles, rules, and values that individuals use in
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
deciding what is right or wrong.
|\ |\ |\ |\ |\ |\
How can HR professionals create a culture where ethical behavior
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
is encouraged? - CORRECT ANSWERS ✔✔"creating a positive work
|\ |\ |\ |\ |\ |\ |\ |\ |\
environment, hiring ethical individuals, providing ethical training, |\ |\ |\ |\ |\ |\ |\
labeling and modeling ethical behavior, creating a well-defined
|\ |\ |\ |\ |\ |\ |\ |\
code of ethics, establishing an open-door policy, and providing an
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
employee assistance program (EAP)." |\ |\ |\
Define the term "business ethics." - CORRECT ANSWERS ✔✔the
|\ |\ |\ |\ |\ |\ |\ |\ |\
values and principles that are used to evaluate whether the
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
collective behavior of members of an organization is appropriate
|\ |\ |\ |\ |\ |\ |\ |\
What are the six major trends have been identified as influencing
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
the work environment? - CORRECT ANSWERS ✔✔increased
|\ |\ |\ |\ |\ |\ |\
competition, the costs and benefits associated with HR utilization, |\ |\ |\ |\ |\ |\ |\ |\ |\
productivity changes (resulting from changes in technology, |\ |\ |\ |\ |\ |\ |\
, capital investment, the 2008-2014 recession, capital utilization,
|\ |\ |\ |\ |\ |\ |\
outsourcing, and government policies), the increasing pace and
|\ |\ |\ |\ |\ |\ |\ |\
complexity of social, cultural, legal, demographic, and educational
|\ |\ |\ |\ |\ |\ |\ |\
changes, the symptoms of dysfunction in the workplace, and
|\ |\ |\ |\ |\ |\ |\ |\ |\
societal trends of the 21st century
|\ |\ |\ |\ |\
Internal Environment: Define "culture" and identify who shapes an
|\ |\ |\ |\ |\ |\ |\ |\ |\
organization's culture. - CORRECT ANSWERS ✔✔represents the |\ |\ |\ |\ |\ |\ |\
organization's value system. Top management shapes a |\ |\ |\ |\ |\ |\ |\
companies culture |\
Internal Environment: Define technology. - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\
✔✔generally refers to the equipment and knowledge used to|\ |\ |\ |\ |\ |\ |\ |\ |\
produce goods and services, and the definition of technology may
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\
vary greatly by industry
|\ |\ |\
Internal Environment: How does technology influence an
|\ |\ |\ |\ |\ |\ |\
organization's structure? - CORRECT ANSWERS ✔✔with technology |\ |\ |\ |\ |\ |\
and computers, close supervision of employees is unnecessary.
|\ |\ |\ |\ |\ |\ |\ |\ |\
Furthermore, technology allows work to be performed during non-
|\ |\ |\ |\ |\ |\ |\ |\
traditional hours, away from physical manufacturing plants and
|\ |\ |\ |\ |\ |\ |\ |\
offices. With technology we can see a reduction in the work force.
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
Internal Environment: Organizational size is an important factor in
|\ |\ |\ |\ |\ |\ |\ |\ |\
determining ________________. - CORRECT ANSWERS ✔✔HR
|\ |\ |\ |\ |\ |\
activities
External Environment: How does the economy influence HR
|\ |\ |\ |\ |\ |\ |\ |\
activities? - CORRECT ANSWERS ✔✔A strong economy tends to
|\ |\ |\ |\ |\ |\ |\ |\ |\
decrease unemployment, increase wages, make recruitment more
|\ |\ |\ |\ |\ |\ |\
