D351 Functions of HR Management exam questions with answers

D351 Functions of HR Management |\ |\ |\ |\ |\




exam questions with answers |\ |\ |\




A company's leaders are redefining the company's expectations
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and goals. They need to communicate these changes to the rest of
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the company.
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What should leaders update to communicate the changes? -
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CORRECT ANSWERS ✔✔Mission Statement |\ |\ |\




What should a business leader maximize to reduce an
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organization's internal costs? - CORRECT ANSWERS ✔✔Efficiency |\ |\ |\ |\ |\ |\




Which organizational structural component standardizes jobs? -
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CORRECT ANSWERS ✔✔Formalization |\ |\




Which component of organizational structure represents how
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policies govern positions? - CORRECT ANSWERS ✔✔Formalization
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Which type of skill should a human resources (HR) officer have to
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increase team collaboration and communication? - CORRECT
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ANSWERS ✔✔Interpersonal |\




A human resources (HR) team is remapping job functions and
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processes in its department. The team is focused on the use of
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resources for different HR tasks and the associated costs.
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,Which part of the organizational operation is the HR team focused
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on? - CORRECT ANSWERS ✔✔Efficiency
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Which group directly impacts company performance? - CORRECT
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ANSWERS ✔✔Part-time employees |\ |\




A company's vice president (VP) of accounting filled a manager
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position in the department with an internal analyst. The position
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was not posted internally.
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Which type of recruiting is this? - CORRECT ANSWERS ✔✔Targeted
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What is the goal of the recruitment process? - CORRECT ANSWERS
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✔✔Hiring qualified applicants who fit with the organization's
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culture


An applicant who is an introvert is concerned about the
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expectation to attend the company's morale events if hired. |\ |\ |\ |\ |\ |\ |\ |\ |\




Which fit selection mismatch is the applicant worried about? -
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CORRECT ANSWERS ✔✔Person-organization |\ |\




Which consequence for a company comes from selecting the
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wrong candidate? - CORRECT ANSWERS ✔✔Lower productivity
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What is the largest recruiting source for companies seeking a
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varied talent pool? - CORRECT ANSWERS ✔✔Labor markets
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,Which document from a job analysis identifies the required
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applicant qualifications? - CORRECT ANSWERS ✔✔Job specification
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A Human Resources (HR) department is developing a firefighter
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employment test that includes a component to detect deviant |\ |\ |\ |\ |\ |\ |\ |\ |\



behavior. |\




Which kind of validity is this test designed to measure? - CORRECT
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ANSWERS ✔✔Construct
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A firefighter job analysis identified that firefighters must be able to
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do the following:
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- pull or drag up to 150 pounds through areas with zero visibility
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- walk and crawl around obstacles on fire
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- carry a 35-pound hose pack up smoke-filled stairs
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Which kind of test should the human resources (HR) department
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design to determine whether candidates meet these
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requirements? - CORRECT ANSWERS ✔✔Task simulations |\ |\ |\ |\ |\




Which type of validity measure identifies employees who will
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consistently receive performance ratings that are satisfactory or |\ |\ |\ |\ |\ |\ |\ |\



above? - CORRECT ANSWERS ✔✔Criterion |\ |\ |\ |\




What is the likely result of a human resources (HR) department
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using an online application system? - CORRECT ANSWERS
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✔✔Applications are easily tracked internally |\ |\ |\ |\

, What is a bona fide occupational qualification (BFOQ) topic that an
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interviewer is allowed to ask a candidate for a firefighter position?
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- CORRECT ANSWERS ✔✔Height and weight
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Which form of technology innovation addresses a labor shortage
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and reduces overall company costs long term? - CORRECT
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ANSWERS ✔✔Self-checkout kiosks |\ |\




Which input focuses on staffing needs for creating organizational
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outputs? - CORRECT ANSWERS ✔✔Personnel |\ |\ |\ |\




Which process is critical for understanding and creating position
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descriptions? - CORRECT ANSWERS ✔✔Job analysis |\ |\ |\ |\ |\




An employee tells their manager that they would like to be
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considered for a management position in the future. |\ |\ |\ |\ |\ |\ |\ |\




Which type of support should the employee's organization
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provide? - CORRECT ANSWERS ✔✔Development |\ |\ |\ |\




A manager identifies that a customer service representative is
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having difficulty getting their average talk time down from six
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minutes to the organizational benchmark of five minutes.
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What should the manager do to help the employee make an
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immediate improvement? - CORRECT ANSWERS ✔✔Initiate a |\ |\ |\ |\ |\ |\ |\



remediation training program |\ |\