2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
1. The ( ) is made up of a 8. The (
combination of players that interact with ) then
each other during the routes the
payment transaction process: issuers and transactio
acquirers, credit card networks, payment to the
processors, payment gateways, independent cardholder
sales organizations and val- ue-added bank (the
resellers, and payment facilitators. issuer, or
issuing
2. The ( ) cycle is complex and has a bank), and
lot of moving parts. requests a
approval.
3. How many steps are typically in the The
"authorization" process for accepting a transaction
payment?
is approve
or
4. The customer purchases goods or services
from the ( ) and swipes their credit or debit
card through a point-of-sale (POS) terminal or
device that ( ) the customer's card
information.
5. The customer's card information is
transmitted to the merchant's ( ), who
in turn passes the
( ) and transaction amount to the
merchant's bank (the acquirer or acquiring
bank).
6. Which entities are considered "Acquirer's" or
"Acquir- ing Banks"?
7. The ( ) captures the transaction and
for- wards the information to the customer's
credit card network (e.g. Visa, Mastercard).
1/
57
, 2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
payments ecosystem
payment processing
7
Merchant/Captures
Payment Processor/Card Information
TSYS/Fiserv/First Data
acquiring bank
credit card network
2/
57
,2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
declined depending on the availability of the
funds and the status of the cardholder's mer-
account. This approval process is known as chant's
authorization. (
),
9. The ( ) sends the response back to minus
the credit card network. If the authorization the
was ap- proved, the issuing bank assigns interch
and transmits an authorization code along with ange
its response, and a hold is placed on the fee.
cardholder's funds.
10. The credit card network sends the approval to
the merchant's ( ), who in turn sends the
ap- proval to the acquiring bank.
11. The acquiring bank routes the ( ) or "re-
sponse" to the merchant's terminal. Depending
on the merchant or transaction type, the
merchant's termi- nal may print a receipt for
the customer to sign.
12. How many steps are there in the
"settlement process"?
13. At the end of each day, the merchant closes
out the day's sales and transmits the
information to their
( ).
14. The ( ) routes all transaction
information to the credit card network for
settlement.
15. The issuing bank transfers the funds to
3/
57
, 2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
issuing bank 5
payment processor
payment processor
acquiring bank
approval code acquiring bank
16. bank account
4/
57
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
1. The ( ) is made up of a 8. The (
combination of players that interact with ) then
each other during the routes the
payment transaction process: issuers and transactio
acquirers, credit card networks, payment to the
processors, payment gateways, independent cardholder
sales organizations and val- ue-added bank (the
resellers, and payment facilitators. issuer, or
issuing
2. The ( ) cycle is complex and has a bank), and
lot of moving parts. requests a
approval.
3. How many steps are typically in the The
"authorization" process for accepting a transaction
payment?
is approve
or
4. The customer purchases goods or services
from the ( ) and swipes their credit or debit
card through a point-of-sale (POS) terminal or
device that ( ) the customer's card
information.
5. The customer's card information is
transmitted to the merchant's ( ), who
in turn passes the
( ) and transaction amount to the
merchant's bank (the acquirer or acquiring
bank).
6. Which entities are considered "Acquirer's" or
"Acquir- ing Banks"?
7. The ( ) captures the transaction and
for- wards the information to the customer's
credit card network (e.g. Visa, Mastercard).
1/
57
, 2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
payments ecosystem
payment processing
7
Merchant/Captures
Payment Processor/Card Information
TSYS/Fiserv/First Data
acquiring bank
credit card network
2/
57
,2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
declined depending on the availability of the
funds and the status of the cardholder's mer-
account. This approval process is known as chant's
authorization. (
),
9. The ( ) sends the response back to minus
the credit card network. If the authorization the
was ap- proved, the issuing bank assigns interch
and transmits an authorization code along with ange
its response, and a hold is placed on the fee.
cardholder's funds.
10. The credit card network sends the approval to
the merchant's ( ), who in turn sends the
ap- proval to the acquiring bank.
11. The acquiring bank routes the ( ) or "re-
sponse" to the merchant's terminal. Depending
on the merchant or transaction type, the
merchant's termi- nal may print a receipt for
the customer to sign.
12. How many steps are there in the
"settlement process"?
13. At the end of each day, the merchant closes
out the day's sales and transmits the
information to their
( ).
14. The ( ) routes all transaction
information to the credit card network for
settlement.
15. The issuing bank transfers the funds to
3/
57
, 2025 ETA CPP STUDY COURSE WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED TO
PASS)
issuing bank 5
payment processor
payment processor
acquiring bank
approval code acquiring bank
16. bank account
4/
57
