UPS Test 2025/2026 Exam Questions
with 100% Correct Answers | Latest
Update
the two most influential motivators are - 🧠 ANSWER ✔✔recognition and
achievement
which of the following is not apart of the four key reasons for motivating an
employee. -to enhance performance, organizational satisfaction, increase
internal employees satisfaction, to increase internal employees satisfaction
with their supervisor, to make employees work harder? - 🧠 ANSWER ✔✔to
make employee work harder
what are two ways people are motivated? - 🧠 ANSWER ✔✔internal and
externally
what are the three components of the trust model? - 🧠 ANSWER
✔✔competence, caring, and credibility
Name the three ways job responsibilities and behaviors change as you
transition from non-management to management. - 🧠 ANSWER ✔✔From
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
1
, follow to leading. From receiving communications to passing on
communication. From following standards to set standards.
What are the four types of challenging employees? - 🧠 ANSWER ✔✔New.
Intolerable. Inconsistent. Low performing.
Which is not one of the three goals of a successful coach? - 🧠 ANSWER
✔✔Matching viewpoint and level of intensity.
When coaching challenging employee you are really trying to match them
with the proper guidance, resources, information, or support. True or false.
- 🧠 ANSWER ✔✔True.
What is not a reason for giving a PCM? - 🧠 ANSWER ✔✔To correct.
In what order are the five steps to preparing a PCM? - 🧠 ANSWER
✔✔Determine topics, research and gather information, outline message,
practice, identify location.
When giving PCM you are the subject matter expert. What does this mean?
- 🧠 ANSWER ✔✔You are in control of the direction the communication
takes.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2
with 100% Correct Answers | Latest
Update
the two most influential motivators are - 🧠 ANSWER ✔✔recognition and
achievement
which of the following is not apart of the four key reasons for motivating an
employee. -to enhance performance, organizational satisfaction, increase
internal employees satisfaction, to increase internal employees satisfaction
with their supervisor, to make employees work harder? - 🧠 ANSWER ✔✔to
make employee work harder
what are two ways people are motivated? - 🧠 ANSWER ✔✔internal and
externally
what are the three components of the trust model? - 🧠 ANSWER
✔✔competence, caring, and credibility
Name the three ways job responsibilities and behaviors change as you
transition from non-management to management. - 🧠 ANSWER ✔✔From
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
1
, follow to leading. From receiving communications to passing on
communication. From following standards to set standards.
What are the four types of challenging employees? - 🧠 ANSWER ✔✔New.
Intolerable. Inconsistent. Low performing.
Which is not one of the three goals of a successful coach? - 🧠 ANSWER
✔✔Matching viewpoint and level of intensity.
When coaching challenging employee you are really trying to match them
with the proper guidance, resources, information, or support. True or false.
- 🧠 ANSWER ✔✔True.
What is not a reason for giving a PCM? - 🧠 ANSWER ✔✔To correct.
In what order are the five steps to preparing a PCM? - 🧠 ANSWER
✔✔Determine topics, research and gather information, outline message,
practice, identify location.
When giving PCM you are the subject matter expert. What does this mean?
- 🧠 ANSWER ✔✔You are in control of the direction the communication
takes.
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2
