Exam Questions and CORRECT Answers
Why should you search for a patient's record before creating a new record? - CORRECT
ANSWER - To avoid duplicate records in Epic, To see if the patient has been to another
location within the organization, You can't click the new button until you search for a pre-
existing record
When transcribing orders, where can you find the diagnosis? - CORRECT ANSWER - On the
requisition or paper orders
How does a requisition get on the Follow-up Work List? - CORRECT ANSWER -
Automatically if it is missing required information {soft or hard hold} or manually by adding a
follow up task from the Actions button in Requisition Entry
You have created a requisition in Requisition Entry. You enter a patient's name, but the system
can't find the patient. What must you do next? - CORRECT ANSWER - You have to create a
new patient. This is done within the same pop up that comes up when searching for a patient.
The new button is on the bottom left.
How can you quickly enter missing information to a requisition from the Follow-up Work List? -
CORRECT ANSWER - Double click the row of the appropriate requisition to go directly into
Requisition Entry
Where do you view lab orders placed on a patient? - CORRECT ANSWER - Order Inquiry
T/F: In the collection Activity, you must collect every order that is listed. - CORRECT
ANSWER - False- click the X to remove a test from Collection.
When a specimen is assigned an ID - CORRECT ANSWER - When you click Print Labels in
the Collection Activity
, In the Collection Activity, what are the steps to document specimen collection? - CORRECT
ANSWER - print labels, scan or enter collection information and click receive or finish
What are the two possible ways to log into Rover Phlebotomy? - CORRECT ANSWER - You
can scan your badge or enter your User ID and password
When you scan the patient's wristband, how will you know which test need to be collected
today? - CORRECT ANSWER - The test will have a checkmark in a circle next to them,
indicating that they need to be collected
How can you clear a hold on an order that is missing collection information from a requisition? -
CORRECT ANSWER - Add the missing information by accessing Requisition Entry from the
Follow-up Work List task for the order
T/F: On the Follow-up Work List, a user can only assign himself to complete a task. -
CORRECT ANSWER - False-a user can assign himself or another user to complete a task
What are some examples of activities a user can access from the Follow-up Work List? -
CORRECT ANSWER - Communication Log, Requisition Entry
If a barcode can't be scanned, how can you load the specimen? - CORRECT ANSWER - Use
the Specimen Lookup button to lookup the specimen by its ID or patient
What happens if you cancel a specimen? - CORRECT ANSWER - The order is cancelled and
the provider is notified
What happens when you enter a redraw? - CORRECT ANSWER - The order appears on a
draw list to be collected again
What kinds of storage containers are in the system? - CORRECT ANSWER - Containers that
hold other containers and containers that hold specimens